Dryer screen rusts prematurely. Some decent drying options.
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Response from LG Digital Care TeamApr 11, 2024
Hi Jane! We understand that there is a rust issue in the screen of your dryer. Let's get this ironed out! Please send us a private message on social media (@LGUSSUpport) with your phone, model, & serial number. We're happy to help! ^Chris
Customer review from lg.com
Mar 12, 2024
Great appliances
[This review was collected as part of a promotion.] I bought my lg a month ago and it works amazing. Love how clean my clothes come out.
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Customer review from lg.com
Mar 8, 2024
Best Dryer
[This review was collected as part of a promotion.] I purchased this product 3 weeks ago and it’s phenomenal. Great dryer, fast and silent!
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Customer review from lg.com
Mar 4, 2024
The best ever
I love this dryer. The turbo steamer is to die for. Toss in a shirt with wrinkles and poof wrinkle free. Wish I owned sooner.
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Customer review from lg.com
Mar 3, 2024
LG Dryer & Washer Pair a Thumbs Up Rating
After the initial 2 weeks post delivery of my new LG washer and dryer, I am happy to say that I made a superior purchase decision. I recommend this LG washer and dryer set. The details below.
The Pros:
- Many choices for cycles, amount of dryness, temp, etc.
- Capacity is large.
- Runs whisper quiet.
- Clothes came out soft, fluffy, and properly dried.
- The load complete notification chime sounds like an ice cream truck. Silly? Yes, but I love hearing it! Haha.
The Cons:
- So many choices; maybe too many choices! And if you want to deviate from the preset defaults, you can, but it's lots of tapping each individual setting on the LED screen. Time consuming! I wish there was a memory function where I could program my "normal" settings and then recall it with 1-button press.
- The LED screen is very small font and not overly lit. If you're older or sight impaired, be advised. I need my reading glasses and a flashlight to choose my combinations of the many options. Someday, I'll have it memorized, hopefully.
- The units are big... measure your space accurately for fit (I did so all good). Be aware that if you're shorter (I'm 5'1"), reaching over the units is a stretch!
All of that said, I give these units a thumbs up and would buy them again. The only outstanding question is maintenance and durability. LG has a good track record so I hope my units perform well for years to come.
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Customer review from lg.com
Nov 15, 2023
Awesomely built
[This review was collected as part of a promotion.] This is a great gas dryer. Couldn’t ask for anything more. Works great and does a great job keeping the close static free and smells good. The instructions manual is a little vague with some of the features. But over all I couldn’t recommend anything better for the price. Thanks LG
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Customer review from lg.com
Oct 31, 2023
Great looking washers.
[This review was collected as part of a promotion.] I bought this dryer a week ago and so far so good! Would love to have it be able set a delay easily from the machine. If we can do this, it isn’t easily figured out. Love that we can stack it, as well.
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Response from Customer CareNov 1, 2023
Hi, there! Thank you for your feedback on our DLGX4001B dryer! We're delighted to hear that you find it great looking and that it's performing well for you. To set a delay on your washer, please follow these steps:
1. Power on the washer.
2. Choose your desired drying cycle and options.
3. Press the "Delay Start" button to set the delay time.
4. Use the arrow buttons to adjust the delay time.
5. Once you've set the delay time, press "Start."
You may also visit the following links to give a step-by-step guide on how to activate the delay feature on your washer:
• LG Washer - How to Activate Delay End on My LG Washer with a Touchpad: http://spr.ly/6425um1IP
• [LG ThinQ] Delay End - Front Load Washer: http://spr.ly/6426um1Iu
• LG Dryer ThinQ Features and Settings: http://spr.ly/6427um1IR
You should be all set! If you have any more questions or need further assistance, please feel free to reach out to @LGUSSupport on Facebook or X (Twitter), and we'll be happy to help. Enjoy your stacked and smart dryer!
Customer review from lg.com
Sep 30, 2023
Great performance !
I purchased this about one month ago. It has continued to perform well
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Customer review from lg.com
Sep 29, 2023
"Real tempered glass" door breaks to sharp shards
We only dry clothes, bedding and towels in our dryer. Nothing hard or bulky like shoes, etc. During a normal dry cycle with medium load, the inner wall of the "real tempered glass" door broke off and mixed a bunch of tiny jagged sharp shards into our clothes. I stack my dryer on top of the washer with the LG stacking kit, and if I wasn't paying attention, I could have opened the door and dropped a heavy 14" diameter disc of razor sharp glass 4 ft right on top of my feet and shattered all over my home floor. It'd been 2 years since we purchased and LG originally said it's out of warranty, but this is not an acceptable level of safety to have for a product well within its expected operating lifespan. Searching online, there are many other reports of this happening
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Response from LG US SupportOct 10, 2023
We believe in providing you with quality products, so when we heard that your LG Front Load Washer tempered glass shattered, we became very concerned because safety is our number one priority! This is not what we want for you. We'd love to look further in order to rectify this situation. So, please send us a direct message via Facebook or Twitter using the hashtag @LGUSSupport, and include the case number. We look forward to hearing from you! ~Rita
Customer review from lg.com
Sep 14, 2023
I Love the Many Features
[This review was collected as part of a promotion.] We bought our LG dryer a month ago and are so happy with it. It drys close quickly, runs quietly and I love all the features it has, including the ability to steam clothes. It also has an app that tells me when the drying cycle is done.
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Customer review from lg.com
Nov 12, 2022
Good Performance & Good Looking Too
There is a lot of pre-set settings, but we often just make our own settings. It's quiet, no vibration noise, load capacity very well suited for our family of three. There's many features we have yet to try (bells and whistles) like the Wi-Fi connection and steam setting. Definitely recommend.
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Customer review from lg.com
Oct 26, 2022
Looks great
Bought last month and very happy with all the features
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Customer review from lg.com
Oct 14, 2022
Beautiful & Functional
We are loyal to LG washers & dryers!!! Our old set of washer & dryer lasted us for 13 years & we were so happy with them. We figure to replace them with another LG & we couldn’t be happier. We love all the features, very quiet, great value for the money & love the way they look.
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Customer review from lg.com
Oct 7, 2022
Outstanding Dryer--Does it All!
Since I had to replace my washer, spouse insisted upon a matching set. This dryer has an amazing load capacity and same connectivity features as the washer. Performs flawlessly. Spouse particularly likes the glass door, Wi-Fi notification of status and, the ditty it plays at the end of cycles. Very impressed.
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Customer review from lg.com
Sep 8, 2022
Ruins my towels
I bought the washer and matching dryer about a year ago, and I love them both. The problem is that one of them is destroying my towels, but I don't know witch. See attached photos. This occurs on both high quality and low quality towels. I have resorted to putting my towels in mesh bags before washing and drying, which seems to solve the problem. I could do some experimentation to determine which machine is the culprit, but I don't want to destroy more towels in the process.
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Response from Social MediaSep 9, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Customer review from lg.com
Jun 5, 2022
Awesome Features and Appliance
[This review was collected as part of a promotion.] I purchased this dryer a Month ago, enjoy the ease of operation and features
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Recommended
Customer review from lg.com
May 10, 2022
Piece of Junk
[This review was collected as part of a promotion.] I got a lemon, or a piece of junk. This dryer has been nothing but a source of aggravation ever since I purchased it. We keep on getting this flashing “gas” error. The dryer stops 25 to 30 minutes into its cycle with gas error flashing. It does not generate any heat, everything is still wet. We had a plumber check the gas line, everything is fine—our gas stove and gas water heater have no issues. An LG tech replaced the dryer’s gas valve—same issue. My mom suffers from dementia, laundry is a necessity in our house. To get this repaired, I have to pay a plumber to disconnect the gas line from the dryer, pay someone to bring it down from its platform, once the maintenance is done, pay for the reverse process. At this point, as soon as I have the money, I’ll get a new dryer , and hope to have better luck. My last dryer lasted over 15 years before the motor gave out. Buyer beware!!
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Response from Social MediaMay 10, 2022
We hate to hear this and thank you for the feedback. We will be happy to pass this along to our product developers.^Sandy
Customer review from lg.com
May 10, 2022
Great Dryer so far
[This review was collected as part of a promotion.] We've only had this dryer a few weeks and already love the LG ThinQ smart phone features. We've used the TurboSteam feature once after leaving clothes in the dryer overnite. Worked well.
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Recommended
Customer review from lg.com
Apr 25, 2022
BEST DRYER EVER
[This review was collected as part of a promotion.] This dryer does a great job of drying our clothes. Fast and quiet. The steamer option is great for clothes that have hung in the closet for a while and gotten dusty. Turns everything out soft and fresh.
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Recommended
Customer review from lg.com
Apr 21, 2022
So Far We Love It!
[This review was collected as part of a promotion.] I am very happy with my new washer and dryer! The features are great and I am very impressed with how clean my clothes are. This is my first time with front loaders.
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Recommended
Customer review from lg.com
Mar 25, 2022
[This review was collected as part of a promotion.] I’m so happy with my appliances the performance is good so far no complains
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Recommended
Customer review from lg.com
Jun 21, 2021
Dries evenly and its just right every time.
I had the Kenmore Elite LG made electric dryer before this, and man, what a difference! The last dryer always left my clothes with wet spots whenever I’d use the steam functions. This one the clothes with come out dry/slightly damp with no wet spots. Its very nice not having to mess with the controls/options after using the matching washer woth smart pairing turned on. The washer sends the info to the dryer after you turn it on, and you just press the start button. I even got an installation report by email letting me know the power and venting met the requirements. Cool stuff. Right now LG is also offering an extra year of warranty for a limited time (it lets you know in the app). However, they keep asking for more info, and i dont know what else I can send, as ive already provided the online receipt and a pic of the in store one
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Recommended
May 7, 2021
[This review was collected as part of a promotion.] I really like the gas dryer compared to my old electric dryer.
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Recommended
Customer review from lg.com
May 1, 2021
Awesome machine!!!
[This review was collected as part of a promotion.] Amazing product! And it sings to you when the cycle is complete! Variety of different settings and very easy to use. Love the sleek and stylish design and color!
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Recommended
Customer review from lg.com
Apr 4, 2021
Excellent dryer with great features
[This review was collected as part of a promotion.] Purchased this dryer a month ago and it is great! Drys clothes fast, steam works great, it's quiet also and it looks fantastic! Highly recommended
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Recommended
Customer review from lg.com
Apr 17, 2024
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Verified Purchase
Apr 17, 2024
Washer dryer work great
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Verified Purchase
Apr 13, 2024
Poor quality for $$
Started to have electronic failure less than a year after buying.
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Customer review from lg.com
Apr 9, 2024
Works great, steam is useless
[This review was collected as part of a promotion.] Walls great, love the auto sensing technology.
The steam function is useless. Hopefully this can be updated via firmware. More steam needs to be released.
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Response from LG Digital Care TeamApr 11, 2024
Hi MD! We appreciate you highlighting the features you love about your dryer and for making suggestions that would improve the experience! We'll be sure to forward this to the appropriate department! Should you need support, we're always just a few clicks away on social media (@LGUSSupport). Don't hesitate to reach out! ^Chris
Customer review from lg.com
Apr 2, 2024
Great features
We purchased the dryer 3 weeks ago and has worked as advertised.
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Customer review from lg.com
Showing 1-30 of 531 reviews
Complete Your Laundry Room
This Dryer
This Dryer
LG 7.4 Cu. Ft. Vented SMART Stackable Gas Dryer in White with TurboSteam and Sensor Dry Technology