Customer Reviews for LG 8,000 BTU 115V Window Air Conditioner LW8017ERSM Cools 342 sq. ft. with & Wi-Fi Enabled in White

Very loud even on low speed and could not connect it to Wi-Fi

the lg 8000 has performed as expected and installation components were adequate. Two areas however are outdated. #1 the function lights are incredible small and almost useless. #2 the remote is outdated, it should have visible functional displays on the remote

Bought this July 2018. Was loud but cooled my downstairs well. This summer 2023 I started smelling a musty smell. The air return developed mold and white stuff. We took the cover off and attempted to clean it but there was too much of it. Was not worth the effort. Also, we were not sure if we could get it all clean. We decided to throw it out because we felt it was not safe to use. I only found 1 review with complaints of mold so I thought I should review it. Probably won’t buy another LG.

Cools great but quite loud even at low speed setting. Installation is a chore. Otherwise very good.

Cools okay, but it’s loud. I wouldn’t recommend.

I bought 2 units because I work and have a dog at home and wanted to be able to turn on the air from the job so It wasn't running all day for no reason. this does that for me

Does the job well in the room I installed it in. Remote operation is a nice addition.

I bought the unit at the beginning of the summer. Pretty quite. Good for small room.

[This review was collected as part of a promotion.] This air conditioner is awesome. Has lots of cost saving options and pacts a punch. Great airflow. Cost conscious and wifi adapted. You just need to set this and forget about it. Cool my entire downstairs

I had a Zenith 8,000 BTU in my dining room window. I put it there because it was between my dining room and parlor. I was hoping to cool both rooms. Well the Zenith didn't do the job. My LG is great it cools not only my dining room, parlor and my Kitchen. I also have a 5,000 BTU in my bedroom and I can sleep while it is running. I am a very happy customer!

[This review was collected as part of a promotion.] As an older lady, I struggle with new appliances. The Internet set up was not complicated and I am thoroughly satisfied with the a/c!!!

Very loud and doesn't cool room down. Had a previous 8000 btu that worked better. Wifi function is a hit or miss

[This review was collected as part of a promotion.] I had 2 LG air conditioners already (in my bedrooms ) and I really like them. So I bought the same type again, only this one has WI-Fi and connects to Alexa.. It cools my whole living room and dining area.( about 400 Sq Ft ) It's quiet and cools nicely..

[This review was collected as part of a promotion.] So happy with this unit. Love the app on the phone to control it from anywhere. Quiet operation. Almost want my other ac to quit so I can get another one.

I replaced my old air conditioners because I needed to control away from home. the app and alexa work just fine

I bought this last year. And it is deteriorating rapidly. It goes through periods where it will not cool, according to LG support the only remedy is to unplug the unit (sometimes for hours) and then run it (again sometimes for hours) at max cool and max fan to get it working again. When it doesn't work, it will emit a loud distressing buzzing noise. Since last year it has gotten noticeably worse, requiring this hard restart at least once a day. I cannot use the cooling during the night, as it will inevitably fail and wake me up with the buzzing sound. If you like the idea of constantly fiddling with your AC unit, of never knowing how long your rooms will be cool, or what horrible noises you will endure, This is the unit for you. For all others, I would avoid.

Had someone put it in not bad. The one I paid to put in wouldn’t do it. You owe me $130.

Over a short period of time this unit has progressively gotten worse at cooling a room. This is only my second year of ownership and the amount of cooling is a fraction of how it was new. Not worth the electricity cost. Very disappointed.

The A/C works well, but it does not get as cold as it is supposed to. The thermostat says 60°, but the coldest the room has ever gotten is 65°, per the thermometer built into the A/C. We bought a larger unit for our living room at the same time as this one and it gets that large room down to 60° with no issues. This 8,000 BTU unit is cooling a 12’x12’ room so it should have no problem getting the room to 60° at night. I love the smart features and Alexa integration so my only issue is it not getting cold enough.

I want to know how I can activate the wifi of the AC. since I don't have the remote control, is there any way to do it? so I can connect it through the application. thanks in advance.

This unit is so complicated I had to hire someone to install it only to find out that it wasn't blowing cold air. The unit gets quite literally bolted to the window so taking it apart is next to impossible. DO NOT BUY