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  • Unfortunately, the experience I had with Home Depot on the delivery of this LG dishwasher was utt...
  • January 09, 2020

Unfortunately, the experience I had with Home Depot on the delivery of this LG dishwasher was utterly terrible and unacceptable, therefore I had to return it. I purchase the dishwasher right after Christmas and had it scheduled for delivery and install, which I paid extra for, the first week of January. Upon them coming out, which I found out at that time was a third party, JB Hunt, they looked underneath my existing dishwasher and informed me that they could not hook it up to a copper connection, which I was never informed prior could be an issue. They told me I would have to procure a plumber to come out and handle the install if I wanted to keep the dishwasher. If not, I would need to call Home Depot, then and there, to return it. As I got on the phone and had Home Depot on the line, the guy went ahead and took off. After he left, I noticed that he did not put my existing dishwasher back to how it was and had also damaged my cabinetry, chipping a large piece of wood off that I just had painted last year. I called Home Depot back to express my disappointment in a.) the fact that they never informed me that they could not hook up to a copper line (the agent looked all over his files and couldn’t find any supporting documentation either) and b.) the damaged cabinet. They opened a claim with JB Hunt to which I am still working to get resolved. Overall a terrible experience, I would expect more than this from a company like Home Depot.

wk1897

2 out of 2 people found this helpful
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By: wk1897
  • Buyer Beware! We had this dishwasher professionally installed and used it for 5 months. Began th...
  • January 28, 2020

Buyer Beware! We had this dishwasher professionally installed and used it for 5 months. Began throwing error codes at month 6. Service with LG is a COMPLETE RUN AROUND!!!! Parts on backorder for months. Emails inquiring about parts date of delivery not returned. Phone calls about same not returned. 3 months without a functioning dishwasher so far...and still waiting.

Unhappy

1 out of 1 people found this helpful
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By: Unhappy
  • It took 3 weeks to get.... ran a few times...
  • January 01, 2019

It took 3 weeks to get.... ran a few times and now won’t start! Owners manual is no help. Should not have replacecthe LG that died after 7 years with another.

1112

1 out of 1 people found this helpful
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By: 1112
  • DO NOT BUY!!!!! Less than 1 month of use, stainless steel interior already rusting. Cleans okay,...
  • January 12, 2020

DO NOT BUY!!!!! Less than 1 month of use, stainless steel interior already rusting. Cleans okay, but drying feature does not work, despite exactly following instructions in LG user manual. There are puddles of water inside after running it even with high heat on and drying on, or even the drying over night feature. It does not dry at all, hence the rust after using it less than 20 times total. The LG Dishwasher Model # LDT5678ST is absolute junk. Do not buy this product!

Robert

1 out of 1 people found this helpful
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By: Robert
  • Nice dishwasher, easy to install. Cleans well. Only...
  • November 15, 2018

Nice dishwasher, easy to install. Cleans well. Only complaint, NOT very quiet.

JB

1 out of 1 people found this helpful
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By: JB
  • very happy with performance. Quiet and cleans well
  • March 12, 2019
  • Verified Purchase & Recommended Product

very happy with performance. Quiet and cleans well

Mama

1 out of 1 people found this helpful
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By: Mama
  • This LG dishwasher rocks. Its very quiet, cleans and dries beautifully. Its well made and seems...
  • February 04, 2020
  • Verified Purchase & Recommended Product

This LG dishwasher rocks. Its very quiet, cleans and dries beautifully. Its well made and seems very happy in its new home. Dishwasher, extended warranty, taxes, delivery and removal of old dishwasher = just over $1,000.00 As for Home Depot, they have sales, delivery scheduling and installation down to a science. Two Thumbs Up!

Video & Photo

Skidge

1 out of 1 people found this helpful
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By: Skidge
  • Dishwasher works great and I like how the dishes fit inside. Only complaint is that it is more on...
  • October 19, 2018
  • Verified Purchase & Recommended Product

Dishwasher works great and I like how the dishes fit inside. Only complaint is that it is more on the noisy side- my old Bosch was much quieter.

1 out of 1 people found this helpful
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  • Dishwasher worked for three months, and now it's 4 months later and still no dishwasher. Three d...
  • May 31, 2019

Dishwasher worked for three months, and now it's 4 months later and still no dishwasher. Three different repairmen deemed it not repairable. LG has the repairmen changing useless parts to string this along. Worst customer service I have ever dealt with. Don't buy LG you will be sorry. Their refrigerators are involved in a class action suit........stay away.

dp

1 out of 1 people found this helpful
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By: dp
  • I hate, hate, hate this dishwasher! If I could give it a minus star, I would. I bought this dishw...
  • December 16, 2019

I hate, hate, hate this dishwasher! If I could give it a minus star, I would. I bought this dishwasher 3 weeks ago and have had nothing but headaches with it. I purchased it because it offered the features I wanted and I have no problem with the operation of the machine. My problem lies with the poorly designed racks. I wanted the 3 rack design but because I also use stemware I have to remove the upper rack. Prior to removing it, 3 glasses were broken because there it not support for the glasses. It seems the primary racks are designed for dishes, not cups and glasses. I use small dinnerware (square, 6 1/2") and in the past have always loaded these plates on the bottom rack with the 9-12" plates. Because of the poorly designed support ribs (too widely spaced) these small plate flip so the edge falls below the rib and is hit with the lower spray arm.. I now have to shift these plates to the upper rack. Is there a solution?

Jan

1 out of 1 people found this helpful
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By: Jan