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  • 4.5 cu. ft. White Ultra Large Capacity Front Load Washer with TurboWash360, Steam and Wi-Fi This...
  • June 03, 2019
  • Recommended Product

4.5 cu. ft. White Ultra Large Capacity Front Load Washer with TurboWash360, Steam and Wi-Fi This LG washer is wonderful, I am very pleased with it. It came with everything to hook it up except for the long hose to hook it up to your water service you'll need to buy those separately. I would suggest the stainless steel braided lines. The washer is 27" wide X 27" deep and 38 1/2" tall and 53 1/2" tall if you have it on top of one of the optional pedestals. There is a handle on the side of the washer to help with lifting the washer to move it or to pick it up to put it on an optional pedestal base. This washer is built solid, it's pretty heavy. You will definitely need at least two people to move it around. The stainless steel interior drum is 17" deep and 23" round. This washer has 14 different cycle options to choose from including a turbo wash option. When running it is very quite compared to our last washer. The door hinge is not reversible. I don't know if the washer can be ordered with the door hinge on the opposite side? The washer has wifi smart diagnosis option "lg smartthinq app" that lets you communicate with the washer through an app on your smartphone to check wash status or to help diagnose an issue. The included 40 page owners manual is very thorough and should tell you everything you need to know about this washer. LG is one of my favorite brands I am extremely happy with this washer and I highly recommend it.

Pros Durable, Easy to Clean, Easy to Install, Easy to Use, Good Size & Weight, High Quality, Looks Great, Lots of Features, Nice Design, Sturdy, Stylish

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Rfig934

Michigan
45 to 54, Male
24 out of 24 people found this helpful
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By: Rfig934
  • We are so pleased with this washing machine! We can't...
  • May 22, 2019

We are so pleased with this washing machine! We can't believe there aren't many reviews by customers and experts regarding this model. It's wonderful! Washing regular loads with the turbo wash is incredibly fast (with great results), and I use the sanitary wash, too! We love this washer!.

HomeDepotCustomer

16 out of 16 people found this helpful
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By: HomeDepotCustomer
  • This is my initial review of my new LG front loading washing machine. This is a sleek and attract...
  • July 10, 2019

This is my initial review of my new LG front loading washing machine. This is a sleek and attractive machine that looks great. My plan is to place it onto a pedestal in my new laundry room. It has lots of great features including 14 settings and steam options. It also is has very easy customization features to help with your specific laundry needs. I love how quiet the machine runs. I placed a load of towels and blankets in a large load. It was quickly washed in 1 hour and was practically dry when I removed it from the machine. I really like the large door for easy loading an unloading. Also the detergent/fabric softener try opens and can be removed for filling each cycle which means less mess. With its front load and energy rating I anticipate a good amount of water and electricity saving as well

Pros Easy to Use, High Quality, Looks Great, Lots of Features, Nice Design

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PF68

Chadds Ford Pa
45 to 54, Male
15 out of 15 people found this helpful
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By: PF68
  • GREAT machine. It has many different available cycles and I am pleased with them all. It spins th...
  • July 08, 2019
  • Recommended Product

GREAT machine. It has many different available cycles and I am pleased with them all. It spins the clothes until they’re fairly dry coming out of the machine. The matching dryer for this washer is: https://www.homedepot.com/p/LG-Electronics-7-4-cu-ft-Black-Steel-Ultra-Large-Capacity-Gas-Dryer-with-Sensor-Dry-Turbo-Steam-and-Wi-Fi-DLGX3901B/308744002 It took one person about 1 hour to hook it up. If you’re going to purchase the matching dryer, you’ll need to use a splitter on the water line (the dryer has a “steam” function), so make sure you’ve got that hooked up before you finish installing the washer. The washer is heavy (as all washers are) so while it’s a little difficult for one person to get it out of the box and into place, it’s not impossible. The machine is quiet during the cycles as it has an anti-shake function and can manage a BIG load of clothes/towels/bedding. There’s a tray that has individual spots for soap, fabric softener and bleach so you don’t have to add it to each load, just fill them up when they run out. It takes about 30 minutes to do an average load. There’s a “pause” button if you want to stop the load and add more to the load. The controls are intuitive and easy to use even if you don’t read the instructions (but DO read them!). Both the washer and dryer are the same measurements: 28.5” deep, 27” wide and 39” tall. It’s easy to connect to your WiFi and while you might wonder why, there are some good reasons to do so: #1 – a lot of utility companies are transitioning to “time of use” billing. You can set it up so that the washing machine goes on during a time when it’s cheaper to use your utilities. #2 – it will send you a message when the load is done. #3 – it will notify you if an issue arises. When I set it up, I ran into problems (I hadn’t tightened one of the connections enough) but I was sure that I had done everything correctly. I called the Help Line and they were really good: helpful, patient and understanding.

Pros Durable, Easy to Clean, Easy to Install, Easy to Use, Good Size & Weight, High Quality, Looks Great, Lots of Features, Nice Design, Sturdy, Stylish, wifi enabled, has a matching dryer, great customer support/service

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ss

Rancho Cucamonga, CA
55 to 64, Female
11 out of 11 people found this helpful
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By: ss
  • We recently ordered and received the LG 4.5 cu. ft. large capacity front loader washing machine w...
  • June 26, 2019
  • Recommended Product

We recently ordered and received the LG 4.5 cu. ft. large capacity front loader washing machine with turbo-wash 360, steam and wi-fi. This washer is amazing. It is as great looking as it is functional. We also added the optional pedestal stand which doubles as a small “delicates” washer. The large capacity washer handles large loads easily and the addition of the pedestal/delicates washer is a feature that my wife loves. She can wash very small loads of delicates which gently and effectively cleans items while saving on water and time due to the small size of the pedestal washer. Two washers in one was a very ingenious and innovative idea. The hook ups and installation were fairly easy (great install instructions provided) but be forewarned this will take two people as the main washer is stacked on the smaller pedestal washer and the large capacity washer is heavy. Hand holds are located on the large washer to aid in lifting the washer on to the pedestal. The washer has performed very well thus-far, and we couldn’t be more satisfied with this product, it has many “bells and whistles” which we may never use, such as wi-fi connectivity to your smart phone to alert you when a load is done, but the feature is there if you choose to use it. It does state that it works with the LG Thin-Q android (which we own) so I’m not sure if it would work with other brands of smart phones. This would be a question for the manufacturer. You may notice that upon start-up, the washer seems to be a bit slow, but this is normal due to the fact that the washer senses the load and automatically adjusts and balances the wash load prior to beginning a cycle, thus preventing unevenly balanced laundry in the machine. Another nice feature is the steam clean cycle which the manufacturer states removes up to 95% of common allergens. In summary, this is a great looking and highly effective washer that comes with a 10-year warranty on the direct drive motor and a 1-year parts and labor warranty from the manufacturer. We really like this new unit and hope to get many years of service from it. One more item to mention is that it is whisper quiet during operation. My initial opinion for this machine is that it is a high quality well-built washer that I would highly recommend. I have added a couple of pictures below.

Pros High Quality, Looks Great, Lots of Features, Nice Design, Sturdy, Stylish

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2695hplc

St. Petersburg, FL
55 to 64, Male
8 out of 8 people found this helpful
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By: 2695hplc
  • we received a defective washer and still haven't had any...
  • March 31, 2020

we received a defective washer and still haven't had any resolution on replacing it

anon

8 out of 8 people found this helpful
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By: anon
  • This washer has a LOT of features, but controlling them is very intuitive. Just click on a setti...
  • June 17, 2019
  • Recommended Product

This washer has a LOT of features, but controlling them is very intuitive. Just click on a setting until it is at the level you desire. It has a very large capacity, too. We washed our queen-sized comforter with no problem! One hint though: We have found it helpful to wipe the inside of the door down with a paper towel after each use to keep it looking and smelling good.

Pros Looks Great, Lots of Features, Nice Design, large wash tub!
  • Top 250 Contributor
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AZHawg

SE Arizona
55 to 64, Male
8 out of 8 people found this helpful
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By: AZHawg
  • Disappointed
  • May 29, 2020

I loved my $600 whirlpool front loading washing machine but when I sold my house it became part of the sales deal. So, when I purchased a new house, I bought a pair of $1200 LG front loading washer and dryer based on the excellent reviews. I don’t like either one at all and have a terrible case of buyers’ remorse. This machine is very large but doesn’t really do well with large loads. My other machine worked perfectly as long as there was some space left in the drum. This one does not work well unless it’s about half full which defeats the purpose of having a large capacity machine. In addition, the bleach dispenser, which I use often, seems to be defective. In between loads, It fills up with water, which means I can no longer put bleach in it because it is already full of water. I called customer service and they stated that this model has a problem with the bleach dispenser. They sent me a part for free and asked me to put it in myself. But, when it arrived, it was not the bleach dispenser but the compartment for liquid detergent (which was not broken). I have now called customer service again and hope that they will send me the correct replacement parts and that I will be able to figure out how to install them myself in hopes of having a working machine soon. There are also some aggravating small issues such as every time I close the door it doesn’t really close properly. I’m constantly getting an error and having to push the door closed fully. Overall, I do not recommend this machine especially for the price.

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Mip1234

7 out of 7 people found this helpful
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By: Mip1234
  • After a few weeks of owning and using this machine,...
  • October 05, 2019

After a few weeks of owning and using this machine, it is not draining properly, the soap is not washing out of the clothes and it is a big disappointment.Hopefully we can get it replaced as we have done all we can to try to fix the problem - change the drain hose, elevate the machine etc

Jiri

6 out of 6 people found this helpful
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By: Jiri
  • Buyer Beware! We just got a "brand new" machine and it came with a faulty water control valve...w...
  • January 13, 2020

Buyer Beware! We just got a "brand new" machine and it came with a faulty water control valve...we are still waiting on it to be repaired! Highly disappointed that we received a new machine that we cannot even use!

Disappointed

6 out of 6 people found this helpful
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By: Disappointed