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Customer Reviews for LG 30 in. 6.3 cu. ft. Smart Slide-In Gas Range with ProBake Convection Oven and Self-Clean in Stainless Steel

Internet #308491888

Model #LSSG3017ST

Store SKU #1004356050

  • ProBake convection oven delivers even baking results on each rack
  • Brass burner has cooking power of UltraHeat 18,500 BTU Burner
  • Monitor cooking mode & remaining time using the ThinQ app

Customer Reviews

  • 4.3
    out of 41 reviews
  • 84% recommend this product
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Showing 1-30 of 41 reviews
Poor Quality, Poor Value
The range is horrible in almost every aspect. The stovetop burners light very poorly, sometime the electronic igniter clicks 20 or 30 times before the burner lights. Additionally, the burners have very poor adjustability and some of the burners can't be adjusted to lower settings for simmering while other burners can't be adjusted to higher settings for boiling water. The center griddle heats very unevenly, making it virtually unusable. And then there is the oven, which takes 40 minutes to preheat to 350 degrees. Other times the oven does not preheat at all and just gives the F9 error code on the front panel. Overall, I have been very disappointed with the quality most of my new LG appliances. I have always looked at LG as one of the better appliance companies, but after doing some research it appears that their quality is getting worse.
by
Response from LGAnswersFeb 23, 2021
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG
    1 found this review helpful
    Impossible to read the control settings
    [This review was collected as part of a promotion.] Bought the Studio gas range as well as the matching Studio microwave 3 years ago. This was one of the WORST purchases I ever made. While they were displayed in various dealer showrooms they were never plugged in. Much to our surprise there is no backlighting on any of settings making them impossible to read unless you bend down to the to see the microwave functions. STAY AWAY FROM THESE ATTRACTIVE BUT IMPRACTICAL APPLIANCES!!!!
    by
    Response from LGE Social MediaSep 29, 2020
    We are sorry to hear that your range is not working properly.The panel or the control pad of your range should have a light.Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
      As good as a Wolf or Viking Gas Range
      I purchased the Studio Gas Range as a clearance item. The store is revamping the Kitchen vignettes. Clearance purchases are a challenge due to installation service and take away old appliance is not provided. Home Depot does deliver, but know they will dump the item on your front porch if you let them get away with it. I provided the installation and scheduled Load Up to take away the old LG gas range for $84.00. Still a bargain and worth the challenges. The Studio LG Gas range is awesome and showstopping handsome. Performs as well as any Wolf, Viking pro range for so much less cost. And I like the fact it has a warming drawer that most high end pro gas ranges do not have. Burners perform flawlessly powerful, and superb simmer feature all burners. Convection heats up unbelievable quickly and cooks evenly. The oven heats as high as 500 degrees Fahrenheit. Superb performer. Will probably not use the WiFi feature. I replaced a 2011 model top of the line all stainless LG Model LRG3097 Premium Free Standing Gas Range which was LGs high end model at the time. I literally wore the thing out. I could not pass up the clearance deal on the Big Boy Studio Range.
      by
        • Recommended
        7 found this review helpful
        I bought this range in May and had the final unit installed in mid July. The delivery process wa...
        I bought this range in May and had the final unit installed in mid July. The delivery process was a nightmare, but this is not the fault of LG and I am not reviewing that here. Instead, I will focus on the product itself. The stove is a looker, lots of compliments. I was replacing an older "pro style" Kitchen Aid convection range that worked fine except the broiler stopped working. The look of the LG is better, with more substantial knobs and a clean look at the backsplash side. Performance: The cooktop puts out impressive heat on the primary burner and a pot of water comes to a boil quickly. I had to adjust my cooking because initially I burned a couple of things, underestimating the heat. I like that both high output burners are at the front, with smaller burners at the back. The surface is easy enough to clean, but the stainless is prone to scratching easily. This was mentioned in other reviews and so I am ultra careful about cleaning it and so far only a couple of minor scratches that do not detract from the stove. I have also used the center griddle a few times, for things like pancakes, french toast, and quesadillas. This burner is not as strong, which is fine, and I find I need to heat that griddle up for a while so that things cook more evenly (but even then, know that the center will be hotter than the front/back portions). The oven itself is quite large and I do like the blue color. There are more rack positions than my old oven. The oven heats quickly and the convection feature browns more evenly than my old Kitchen Aid did. For the old one, some cookies browned more quickly than others, but with this LG, it is nice and even, as it should be. As shipped, the oven temperature was lower than it should be. I tired a few recipes and did not like how they came out (if the oven is too cool, cookies will spread too much before setting). I ended up adjusting the temperature upward by 25 degrees and now it seems right. Maybe units vary, but know that you can easily calibrate to suit your needs. I have used the quick clean feature twice and have been underwhelmed. I didn't find it to be easy or effective. I have also used the self-cleaning feature twice and that works fine, at least on the short cycle (which is all I've used). The racks should not be left in the oven for self-clean and so those I have cleaned by hand (a copper Brillo type pad works well). I make pizzas and did use the oven's "pizza" setting and recommended rack position. That worked just fine, even though the temp is a bit lower than I would have chosen myself. Display: The display is attractive and I have no problem seeing it. However, I miss a keypad to enter time or temperature, which my old oven had. Having to repeatedly hit "+" or "-" is annoying, especially as it starts going in 10 minute increments and I have to back up and do it again. Not a deal breaker, but it seems there is enough space on the display for a keypad. There is only one oven light where two would have been better, but I can see inside ok. The viewing window is a nice size. The broiler works fine, although if the oven is too hot already (from cooking something else) the broiler element will not come on, which means I have to vent the oven first. Sometimes I just need a 2 minute high broiler to accomplish something (like brûlée). I really do like the warming drawer, which is something my old oven lacked. I have used it a few times and like that I don't have to stress about making sure all foods are done simultaneously, which isn't always possible. It is good for warming plates too. WiFi: Honestly I am not thrilled with this feature, although I do use it. Mostly it sends me messages to my phone telling me I need to clean the oven (I just cleaned it!). I am able to check the timer from another location and I can turn the oven off, which is possibly useful (not for baked goods, but something you are cooking low and slow). It seems like technology for technology-sake, rather than being truly useful, but perhaps that will change. Overall, despite the awful time getting this thing installed (HD eventually made it right, btw), I have been pleased with the oven and its performance.
        by
          • Recommended
          10 found this review helpful
          Disappointing durability
          We bought this a year ago and while the performance of the unit is as well as the design is great, the durability is not acceptable. The unit scratches super easily despite being very careful and the lower parts of the burners stain and cannot be cleaned. Same with the oven, cleaning it is very difficult. This unit already looks worse after one year than the 10+ year old unit it replaced. I would give it back even for only a 50% refund if I could at this point.
          by
          Response from LGAnswersJan 27, 2023
          We apologize that you had such experience with your LG Gas Range Oven. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly LG
            Almost in love with the stove
            I bought the stove after my remodel had it installed I love the look and the gas burners only one problem the door to my oven will not close. I’ve had a service tech come out and take a look and has ordered new door hinges waiting for the repair to be completed. I hope that works because it took a lot of time to research the stove oven combo I wanted. Fingers crossed with the new door hinges my oven will work as well as I hope.
            by
              Igniter broke after only 3 years.
              We bought this in 2019 and have been happy with it. However, the igniter on the bottom oven went out and it has taken quite some time to get it fixed. In fact, it’s still not working. Very disappointing after only 3 years. I may be reluctant to buy another LG stove.
              by
              Response from Social MediaJul 20, 2022
              We hate to hear this and apologize for the delays.^Sandy
                Stylist and colorful oven
                I am redoing my kitchen and this is my first purchase was in process and it match my requirements
                by
                  • Recommended
                  My dream gas stove
                  [This review was collected as part of a promotion.] I’ve had my LG studio gas range for 6 weeks and I’m so glad that I went high end in this purchase. First of all it’s totally stainless steel which makes it my focal point. I love that the middle rack slides out so I can check the progress of my baking. Burners are quick to heart up and one is warming burner, other is quick cook and rest are average . I just love it
                  by
                    • Recommended
                    Great features!
                    [This review was collected as part of a promotion.] Received 1 month ago. Oven features are what I expected. Several different options make this oven very versatile. From regular bake, to convection bake, to the pizza option. Preheats fast and lets you know when its ready. All burners work fine and the front right main burner heats fast for searing and wok cooking.
                    by
                      • Recommended
                      Love the features, and cooking is grade A
                      [This review was collected as part of a promotion.] This is an amazing product. Purchased during the Holiday season and it hasn't disappointed. Delivery was a bit delayed due to supply concerns but this product suits my every need.
                      by
                        • Recommended
                        Great stove
                        [This review was collected as part of a promotion.] Bought this stove with high hopes and they were met.
                        by
                          • Recommended
                          Great range!
                          [This review was collected as part of a promotion.] This range is not only pretty to look at it also heats up quickly. Runs very quietly. I love LG because of the sound of the timer and alarms. It’s not screaming at you but uses a gentle sing song tone.
                          by
                            • Recommended
                            Beautiful stove
                            [This review was collected as part of a promotion.] Very beautiful and functional. My husband and I love the products
                            by
                              • Recommended
                              Nice looking
                              [This review was collected as part of a promotion.] I choose the LG because of the reputation and style. Working and looking good so far.
                              by
                                • Recommended
                                Very versatile for all aspects of cooking
                                [This review was collected as part of a promotion.] Each burner has unique features ranging from heat fast to a low simmer. Cooking and heating is more precise with the wide range of burner options. The convection oven and roast heats and cooks food evenly while retaining the natural moisture of the food. The wireless alerts form notifying when preheat is complete to time to run the self clean are very helpful
                                by
                                  • Recommended
                                  Easy to use
                                  [This review was collected as part of a promotion.] Have had. Two months still getting use to it. So far so good
                                  by
                                    • Recommended
                                    Worth it
                                    [This review was collected as part of a promotion.] We are doing a kitchen remodel and we decided on LG studio line. I jumped the gun and installed it before remodel and LOVE it. It’s quality is better than more expensive brands. Very happy.
                                    by
                                      • Recommended
                                      by
                                        Love my LG range!
                                        [This review was collected as part of a promotion.] I don’t usually write reviews but I am so happy with my range- it is easy to clean and very stylish! I got the LG studio model and it was worth it!
                                        by
                                          • Recommended
                                          MY STOVE
                                          [This review was collected as part of a promotion.] Happy with my stove. Looks sharp. I like the burners and so far it has not given me any problems.
                                          by
                                            • Recommended
                                            Looks good and cooks better
                                            [This review was collected as part of a promotion.] Replaced an older 'professional' stove with a smaller but better range. The features are very nice - love the range top for cooking and the oven is large enough for baking bread without burning. Bread baking was why I wanted a one oven stove and not a double oven - the smaller ovens are not big enough to bake bread properly - BUT this oven does a really nice job. I have not had it long enough to bake anything other than bread but once the weather cools off am looking forward to trying more of the oven features.
                                            by
                                              • Recommended
                                              So far so good
                                              [This review was collected as part of a promotion.] Had this for about 6 months. We like the features and it is a nice looking range. If you have a small kitchen like we do you need to have the range hood fan on when using the large burners on high settings. Our carbon monoxide’s detector in the kitchen goes off if we don’t. Also there is a concern with the knobs. If you bump them they turn easily and will let gas into your house. So I wouldn’t recommend if you have little kids.
                                              by
                                                • Recommended
                                                Best out there
                                                [This review was collected as part of a promotion.] We love our studio pro bake gas range, well built sturdy construction, love the slide out rack in oven, convection cooking, and quality stainless. A winner in our book. Way to go LG
                                                by
                                                  • Recommended
                                                  Very pretty and work great so far
                                                  [This review was collected as part of a promotion.] I bought all the kitchen appliances and they look really nice in my kitchen
                                                  by
                                                    • Recommended
                                                    Best Gas Range
                                                    [This review was collected as part of a promotion.] Arrived 2 weeks ago and exceeded expectations by cooking quickly; thoroughly with a beautiful stainless finish!! Looks so high end!!
                                                    by
                                                      • Recommended
                                                      Rating provided by a verified purchaser...
                                                      Rating provided by a verified purchaser
                                                      by
                                                      • Verified Purchase
                                                      We’ve had this range for a few weeks and so...
                                                      We’ve had this range for a few weeks and so far it has been excellent. The burners light fast and have a good heat range, and the convection bake is very good. It seems to run a bit hotter than our previous range, but no issues there. I wish they would fix the inane requirement to have only a 2.4ghz wireless network, it makes it impossible to set up the networking if you have any of the numerous mesh networks. That doesn’t affect its performance though, so no stars deducted.
                                                      by
                                                      • Verified Purchase
                                                      love it so far, the "ultra heat" burner gets things...
                                                      love it so far, the "ultra heat" burner gets things hot FAST
                                                      by
                                                      • Verified Purchase
                                                      1 found this review helpful
                                                      I don’t know if the heating element takes a few...
                                                      I don’t know if the heating element takes a few uses to really work as advertised but we noticed when we made chocolate chip cookies that supposedly would only take approximately 13 minutes to bake took twice that amount of time. The stove top itself, particularly the power burner, is amazing! Gorgeous kitchen appliance but I feel like I’m constantly cleaning fingerprints.
                                                      by
                                                      • Verified Purchase
                                                      1 found this review helpful
                                                      Showing 1-30 of 41 reviews

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                                                      Oven Features

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