We had 3 bedrooms done in October. So far its been great! Very comfy! (we did put the highest qua...
January 17, 2019
We had 3 bedrooms done in October. So far its been great! Very comfy! (we did put the highest quality padding under it). So far we haven't had any big issues will spills, but we are still in the "no shoes allowed" mode. I did spill a single drop of blue paint during a touchup, came up very easily with no trace of paint left. On arrival to my house it didn't appear as thick as the store sample, but was assured and am satisfied its the same product. Love the color.
After painstakingly going through the selection process over the phone with a sales agent and spe...
August 01, 2019
After painstakingly going through the selection process over the phone with a sales agent and specifically telling her that I did not want anything gray, we selected the brown category on the home depot site and found this carpet. It was supposed to be a very light tan. Great! I bought it...$11,000 dollars worth.
We finally received this carpet after three months of waiting. When it arrived today, I was shocked at how gray the carpet color was. The installer checked the invoice and it was Phenomenon II, Color Yorktown. Yep, that is what I ordered (in the brown family) the installer told me that once the carpet was down, the browns would come out more. They installed the carpet and when I came home, I found, not only that the carpet was cheap looking but that it was SOOOO gray!. I am sick about it. The installers vacuumed it for me which showed me exactly how horrible this carpet looks when vacuumed. I am stuck with this hideous cheap looking, very expensive carpet in our home now. The best I can do is now buy a bunch of very large rugs to cover it up as much as I possibly can. I cannot bear to have it torn up and wait another three months for new carpet. I will NEVER, EVER buy carpet from Home Depot again. Their sales people do not have a clue about their product lines, their installers canceled on me twice with no warning. This was the most expensive and worst buying experience of my life.
The carpet is exactly what we were ;looking for. ...
December 10, 2019
The carpet is exactly what we were ;looking for. In fact it is better than we expected. The installers did a beautiful job on the installation.. We had an overall great experience with the purchase and installation. The carpet is a great color and goes well with the color of the walls. Thanks Home Depot staff and sale personnel, installers. Also customer service did a bang up job with their help with delivery and getting the carpet to us.