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Customer Reviews for Lifeproof Cinder Cone Oak 0.28 in. T x 6.5 in. W Waterproof Engineered Hardwood Flooring (21.8 sq. ft./case)

Internet #314946490

Model #HLWSPC003

  • Lifeproof oak hardwood flooring is waterproof, scratch resistant
  • Genuine wood multi-length planks with no repeats
  • Lifeproof waterproof hardwood floors add value to your home

Customer Reviews

  • 3.4
    out of 143 reviews
  • 34% recommend this product
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Showing 1-30 of 143 reviews
The installation took twice the labor and time as the...
The installation took twice the labor and time as the Pergo flooring we purchased from Home Depot and installed in the past.
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Response from HomeLegendJan 12, 2023
Thank you for your review. We are sorry that you are having installation difficulty with this product. We take your feedback seriously and invite you to reach out to us through our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can work to address your concerns directly.
  • Verified Purchase
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  • Verified Purchase
Opens up
I ordered a sample of the mount shuksan, I think they found the lightest possible piece and sent it to me. The rest of the flooring was really dark. The floors scratch easily. They were also installed by my contractor and they keep opening up in certain places. Regret buying and installing in my entire house.
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Response from HomeLegendDec 19, 2022
Thank you for your review. We are sorry that you are having color issues with this product. Please get in touch with us using our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can help you with the difficulties you have experienced.
    I did not like the fake knots that were printed....
    I did not like the fake knots that were printed. Instead I combed thru the boxes and pulled out.
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    • Verified Purchase
    Bad product, looks good though
    This product is way overpriced and bad value compared to other lifeproof products that I’ve used. It’s expensive, unforgiving when installing, and scratches VERY easily! I really can’t believe how easily it scratches! Also, they pre cut pieces for you which is handy, but too many pieces are precut, so there is a lot more waste than necessary (seems like a money maker for them). This particular color looks very nice though, but all the other cons outweigh the one pro by far! I can’t recommend this product and will never buy it again.
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    Response from HomeLegendDec 12, 2022
    Thank you for your review. We are sorry that you are having installation and scratching issues with this product. We take your feedback seriously and invite you to reach out to us through our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can work to address your concerns directly.
    • Verified Purchase
    Disappointed
    What a waste of over $3k. It is not even a year old and looks like absolute trash. It says scratch resistant but scratches so easily it’s unbelievable. We installed it just fine but we’re devastated we spent so much and it looks so awful. We still have a stack of it to use elsewhere and we’re not even going to bother. Don’t waste your time and money.
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    Response from HomeLegendDec 7, 2022
    Thank you for your review. We are sorry that you are having scratching issues with this product. Please get in touch with us using our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can help you with the difficulties you have experienced.
      Floor does go down flat!!
      The planks though stored flat and acclimated had a curvature which prevented the topside corner from laying flat against the bottom "locking" tongue. Makes floating floor a problem. Needs to put down with adhesive.
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      Response from HomeLegendNov 28, 2022
      Thank you for your review. We are sorry that you are having bowing issues with this product. Please get in touch with us using our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can help you with the difficulties you have experienced.
      • Verified Purchase
      by
      • Verified Purchase
      Less than a year
      Floors put in 2021 and less than a year later they look trashed. Specifically got because we have pets but these chip and scratch if you look at it wrong. Chipped one piece just by vacuuming. Recommend spending your money elsewhere.
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      Response from HomeLegendOct 7, 2022
      Thank you for your review. We are sorry that you are having chipping issues with this product. Please get in touch with us using our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can help you with the difficulties you have experienced.
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        It’s ok...
        I’ve put down several floors using lifeproof planks. This Timberwolf Hickory is not the same as the other flooring I’ve used. It says it’s scratch resistant…it’s not at all. It scratches and scuffs incredibly easier than the other fully vinyl planks I’ve used. It’s more difficult to put down because it doesn’t lock together as easily. It looks nice because it is wood, but that’s another reason why I wouldn’t trust it to be “waterproof” as it states due to the other claims that aren’t entirely true. I wish i would have read more honest reviews before I spent the time and money on this flooring.
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        Response from HomeLegendAug 1, 2022
        Thank you for your review. We are sorry that you are disappointed with the quality of this product. We take your feedback seriously and invite you to reach out to us through our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can work to address your concerns directly.
          • Recommended
          Quality looked good and love that is it GreenGuard certified,...
          Quality looked good and love that is it GreenGuard certified, but wasn't the right color for our needs
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          • Verified Purchase
          This new flooring looks amazing in my house. It updates...
          This new flooring looks amazing in my house. It updates a lower level which had three types of flooring throughout- 2 kinds of old tile and some worn out carpeting, giving the whole level the same beautiful, modern flooring now.
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          • Verified Purchase
          The Lifeproof Timber wolf wood came out great and was...
          The Lifeproof Timber wolf wood came out great and was easy to cut just like regular vinyl planks. Would highly recommend as there were no hiccups when installing. Big mahalos
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          • Verified Purchase
          This floor is not scratch proof it scratches easy my...
          This floor is not scratch proof it scratches easy my wife isn’t happy but I talked her into keeping it anyways. Not sure how to move forward with disappointment
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          Response from HomeLegendJul 7, 2022
          Thank you for your review. We are sorry that you are having issues with the scratch resistance of this product. Your review is important to us and we encourage you to contact us through info@homelegend.com or our technical services line at 877-630-1800 where we can hear more from you and better understand your situation.
          • Verified Purchase
          We have two dogs who spill water now and then....
          We have two dogs who spill water now and then. This floor has the waterproofing we were looking for in hardwood floors. It looks great and love the color! We have been getting compliments on how this new floor blends well with our interior.
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          • Verified Purchase
          I like this flooring due to the real wood top...
          I like this flooring due to the real wood top layer, and because it is waterproof. I did a glue-down install in a bathroom, so no problems with edges unlocking (as some reviewers mentioned). Use a pull bar and tapping block (I use a scrap piece of plank), and you shouldn't have any problems. I gave it 5 stars because the planks are slightly bowed instead of flat, but other companies are the same, and these are bendable.
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          • Verified Purchase
          Love the quality of this product. Have received compliments on...
          Love the quality of this product. Have received compliments on the color and the new floor.
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          • Verified Purchase
          It may be waterproof, but will definitely damage the real...
          It may be waterproof, but will definitely damage the real maple wood if water sits on this flooring.
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          Response from HomeLegendJun 2, 2022
          Thank you for your review. We are sorry that you are not satisfied with the waterproofing of this product. Please get in touch with us using our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can help you with the difficulties you have experienced.
          • Verified Purchase
          Can be difficult to install. Not a product for a...
          Can be difficult to install. Not a product for a novice to install.
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          • Verified Purchase
          Not Durable
          This product looks great in 2 bedrooms and a hallway. Easy install too! However, very poor durability as it scratches and dent from minor things such as a piece of furniture being bumped. Not a good pick for any high traffic area
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          Response from HomeLegendMay 27, 2022
          Thank you for your review. We are sorry that you are having durability issues with this product. Your review is important to us and we encourage you to contact us through info@homelegend.com or our technical services line at 877-630-1800 where we can hear more from you and better understand your situation.
            Lifeproof flooring- Excellent
            Nice fit, locks well and looks great, better than a pressed sawdust product. I saw some reviews stating hard to work with. The bottom line, if your flooring professional has problems with this, don't get another product, get another installer. Had home depot do it and it's the best looking floor I ever had. Installers were perfectionists
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              • Recommended
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              • Verified Purchase
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              • Verified Purchase
              do NOT buy this!
              This is absolutely a beautiful product but dont be fooled. The boards are bowed making it completely impossible to lock them. I think the locking would work if thwy werw flat. I ordered 900 square feet for the playriim amd kids rooms. After opening 9 boxes trying to find enough flat pieces only ro discover the look flat enough but on e commected they dont lock in particulr areas because it has a slight bow. So frustrating, i truly wanted this to work - hence opening so many boxes with the determination to win. I am leaving HD now after retirni g all of them. Listen to the other reviewi g sayonv this is impossibke to install. Those folks on here who said it was eazy mist not va e cared if it completely locked together!
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              Response from HomeLegendApr 25, 2022
              Thank you for your review. We are sorry that you are having dimensional issues with this product. Your review is important to us and we encourage you to contact us through info@homelegend.com or our technical services line at 877-630-1800 where we can hear more from you and better understand your situation.
                1 found this review helpful
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                • Verified Purchase
                Great and durable floor
                Replaced all the floors in the new apartment. The floor looks great, quite easy to install
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                • Verified Purchase
                • Recommended
                Showing 1-30 of 143 reviews

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                Installation Location

                Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor

                Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor

                Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor

                Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor

                Finish Type

                Prefinished

                Prefinished

                Prefinished

                Prefinished

                Plank Width

                Medium plank (5.1 in - 6.9 in)

                Medium plank (5.1 in - 6.9 in)

                Medium plank (5.1 in - 6.9 in)

                Medium plank (5.1 in - 6.9 in)

                Veneer Wear Layer Thickness (mm)

                1.2

                1.2

                1.2

                1.2

                Installation Method

                Floating

                Adhesive, Nail Down

                Adhesive, Nail Down

                Adhesive, Nail Down