#1 Home Improvement Retailer

Customer Reviews for Lifetime Earthtone Adventure Tower Playset

Internet #205054106

Model #90440

  • Includes curbside delivery
  • All-weather resistant - will not crack, warp, rot, or splinter
  • 2 swings, trapeze bar, wavy slide, steering wheel, climbing wall

Customer Reviews

  • 4.7
    out of 236 reviews
  • 100% recommend this product
Filter by:
Showing 1-30 of 236 reviews
Beautiful and unique set that was easier to assemble than you think.
For a long time my Mother has wanted to add a play set to her yard for her grandchildren. She eventually chose this set based on the design and price. I was tasked with the assembly. Now, this is a big set so the manual was quite long. The manual was surprisingly clear on how every thing went together, which made the task seem much less daunting. You definitely need at least 2 sets of hands to assemble most of the unit. That's a bit of a hassle, but completely understandable. The assembly took the better part of Saturday, but it all went pretty smooth. The set looks great! It's almost whimsical. It makes you feel like you're in a castle. My nieces and nephews absolutely love it! The deck and rock climbing walls were a huge hit. I would highly recommend this set. Some sets are just too big and gaudy. This thing is just beautiful.
by Aly_D
    Sturdy, safe, and fun
    [This review was collected as part of a promotion.] We've had our playset for 18 months and it still looks new. I highly recommend this set. One concern I had was the arched ladder being dangerous for our 3-year-old (now 4 and a half). Well, he's climbed up it hundreds of times and it's never been an issue.
    by Thomas
      • Recommended Product
      Great Product
      [This review was collected as part of a promotion.] The set has been assembled for a couple weeks now and my kids absolutely love it! We wanted to get a said that they could grow into and this is perfect. We had an issue assembling the a frame and needed new parts. The company was easy to contact and shipped out new polls right away. Could not be happier!
      by Mitchell31
        • Recommended Product
        Lifetime Adventure Tower! Great Fun For the Kids!
        Bought this through Sam's Club last December. Took 1.5 days to build with a little help from a second person. Time spent building was well worth it as this seems to be a solid playground swing-set that both of my boys are loving! A+ Lifetime. All of the products I have purchased from you have been quality made!
        by Nathan Arvada
          • Recommended Product
          Love it!
          I bought this three years ago. My girls love it and I bought it because metal is supposed to last longer then wood. Some random metal has started to rust like on the swing chains and a small part on a support bar but lifetime has stood behind their product for that reason I am giving it 5! I love lifetime and a company that stands behind their products. I won’t buy anywhere else for my outdoor stuff.
          by Tifmeyers
            • Recommended Product
            No questions asked part shipment
            The playset I got from the store was missing the top point of the roof so it had a big hole there. The service line simply took my information and sent the part my way! Thanks you so much!
            by valk2481
              Terrific service
              I purchased a brand new play set that did not have all the parts included. The young man on the phone was very courteous and helpful.
              by Roseann
                • Recommended Product
                Great customer service
                I bought this for my daughter for Christmas in 2016. We noticed that one of the swing hooks was rusted. I emailed customer service, sent them a picture of it and they sent me a new one within a week. No problems at all and quick response. My daughter absolutely loves it!!
                by Amber
                  • Recommended Product
                  Best Customer Service Ever
                  Kids love the Adventure Tower playset. Purchased it at Sam's Club was missing the a part. Provided model number to Lifetime customer service, missing part shipped no questions asked. We have a wooden playset before this is much better and less parts to assemble. Great Product.... Better yet, Great Customer Service..
                  by Mike
                    This playset is EXACTLY what I wanted. This size...
                    This playset is EXACTLY what I wanted. This size of it is perfect, like a town playground, the quality of materials is great, metal and heavy duty plastic, This playset will last my kids lifetime just like the brand name. Building it was easy enough for me and my father. 8 hrs total
                    by Kyle
                    • Verified Purchase
                    Great Customer Service
                    I purchased this set and had to get some replacement parts, they sent them very quickly, I would highly recommend Lifetime products to everyone!!!
                    by LH44
                      We got this for our 8 & 5 year olds & they both love it! My husband & I put it together ourselves...
                      We got this for our 8 & 5 year olds & they both love it! My husband & I put it together ourselves easily, we both thought the instructions were good & liked how the hardware was divided into different sections. I love the fort & so do the kids! We are pleased with the finished product.
                      by JKM
                        • Recommended Product
                        Great Products, Great Customer Service
                        These guys at the St George store were really great to work with. They patiently waited on me, a customer, who was full of questions and changed his mind numerous times while making his purchase decisions. I highly recommend buying from them, paying to have them deliver, and have them do the install. I purchased a shed, a oversized patio box, and a play set. Lifetime here offered a wood base for the shed at cost which made it convenient to purchase with the other items. Three installers showed up and had the whole thing installed in short order. The grandkids love everything including grandpas shed which they think as their play house.
                        by Gary S
                        • Verified Purchase
                        Hours of Fun..and assembly ;-)
                        My girls love this play set! Despite the cold weather they have still begged to play outside. They have played for hours. The only drawback is that it took about 4 hours to assemble even with a team of 7 people working together at a good pace. Be very careful of the first few steps, especially the step that tells you to rotate the platform. We missed this step and so did a friend of mine that bought it a few weeks before us.
                        by rjcb
                        • Verified Purchase
                        Excellent playset but assembly can be daunting
                        Playset is well designed for play, except for the ladder. That is a bit precarious. assembly is a mixed bag. The manual was good most of the time, but lacked some key details that would have made things easier. I had to figure some stuff out on my own. Fortunately, I’m pretty handy, but thise with less construction experience may need to seek help. The videos on Youtube helped too. Some holes don’t quite line up and some bolts are way too short. I had to muscle a few things or dip into the extra hardware bag to make something up that would work. Assembly took me about seven hours alone. It might have gone faster if I wasn’t alone and it wasn’t 20F outside. I would definitely buy this again though.
                        by DrDD
                        • Verified Purchase
                        After looking for a great quality and affordable playset for months, we chose this one as a Chris...
                        After looking for a great quality and affordable playset for months, we chose this one as a Christmas gift for our 4 year old son. Best decision we could have made! The quality is excellent and will last for years! He will also be able to play on it for a long time without out growing it due to its size. My husband was able to assemble it by himself in one day with no problems at all. Home Depot has amazing customer service as well so it made this purchase even better! I highly recommend this set for any age!
                        by HappyMommy
                        • Verified Purchase
                        • Recommended Product
                        Love the play set but it starting rusting within a month
                        One swing chain starting rusting within a month of installation. Now a year later both swing chains are completely rusted. Bolts on swing are rusting as well.
                        by PRief
                        Response from ReviewsDec 28, 2017
                        Oh, no! We've reached out to you via personal email. We'd love to help you out with your Adventure Tower.
                          Heavy duty
                          Christmas gift for my 8 year old grandson can't wait to see his eyes light up
                          by Nana
                            Great customer service!
                            Bought my adventure play set and a tornado demolished it! Company was amazing to work with to get me replacements to fix it!!!
                            by Shankapotomas
                              Terrible packaging quality.
                              First let me say now that it's FINALLY together it's the best swing set. Now to the awful part. When you buy it, pay someone else to deal with the company's horrible packaging and mistakes. First, the boxes and marked 1 of 3, 2 of 3, 3 of 3. Nothing about a 4th piece which is the slide. So when you buy it, insist you get all pieces. The slide is NOT in the 3 boxes. Now open the boxes and instructions. The instructions say things are marked with letters. It would make life so much easier if they were. Only about 10% were marked and they were the parts that were obvious. My husband who assembles things all time, started struggling through it, but we were following directions to a "t". When we got to part of step 3, we realized we were sent two swing poles instead of 1 swing pole and 3 regular poles. It was a nightmare. It was too late to try and take apart so we ended up drilling holes to make it work. The roof didn't fit right but we finally made a way to make it work. Based on that whole experience I wouldn't recommend anything from Lifetime unless it comes with professional installation. Now that it's together, it's solid and we are happy, but not worth the tears we cried or getting injured over fighting to get things to fit.
                              by Frustratedbutfinished
                              Response from ReviewsDec 11, 2017
                              We are so sorry for the problems you experienced while you assembled your playset. We've sent your suggestions to our quality department so we can make these changes.
                                Awesome playset
                                We just got this put together and the grandkids love it. However, it was much more of a job putting it together than we were told upon purchase. Be prepared.
                                by Grandma R
                                • Verified Purchase
                                Grandkids love it!
                                We almost bought the Climb and Slide Playset but decided on the Lifetime Adventure Tower instead because it has more activities. We bought this just in time to assemble it before the cool weather arrived. My wife and I worked together as a team for about six evenings. Our son-in-law helped put the roof on. Halfway through the process we had the part numbers memorized. The instructions were clear and precise. I was pleasantly surprised to see a separate package of spare parts. Yes indeed! The grandkids love it, therefore, so do we! Note: We added the baby swing that's on the end. It does not come with the unit.
                                by rickh
                                  We love everything about it! The shape of the slide is so well designed.
                                  We bought this a while ago and the children can't get enough of it!! We had to add extra runners in the ladder so as the 2 year old could also use it. The children love climbing up the top to watch the kangaroos grazing in the reserve behind us. The only issue we had is the slide holding heat ..... we live in Queensland Australia. ..... but a shade sail has rectified that.
                                  by Lindaandie
                                    Great quality and withstands Windstorms
                                    [This review was collected as part of a promotion.] We have had this playset in our backyard for about 6 months now. My kids love playing on this. It will be nice when my littlest daughter will be able to climb the ladder more skillfully (she is 18 months.) My only complaint so far is that it's not incredibly little kid friendly. Next summer will be a lot better for her to be climbing the ladder and rock wall. The materials seem like they will last for ever. The area we live in can get very windy. We have had a couple really bad windstorms and it didn't even budge which is awesome! A lot of trampolines will fly down the neighborhood causing damage, which is one of the reasons we decided to forgo a trampoline and purchase a swing set.
                                    by Caitling
                                      Excellent customer service
                                      When assembling our playground we discovered some pieces that didn’t fit together properly. When we called for assistance, the technician was very knowledgeable and ready to help. When we came to the conclusion it was a manufacturing problem, the technician sent us a whole new part. We will definitely buy from you guys again
                                      by Jesse
                                        BRoken piece
                                        Very glad I bought this , but little upset I notice the beam was broke at the weld while assembling. I was very happy with the lady on the phone with how quick everything was !!!
                                        by Wesley
                                          Great customer service!!!
                                          We bought the Lifetime Adventure Tower, as we are putting it up we noticed 2 little parts missing. I called cusomer service am CAMERON was outstanding in solving this problem and sending us the parts without any cost! Thank you!!
                                          by Nadja87
                                            Good product
                                            Took about 30 hours to put it together by myself. I had some issues but nothing that caused me to want to hire someone else to do the job. When I found that I was a few nuts and bolts short to finish the roof (my fault, not their's) I called them and they sent me the extra parts at no charge. Great customer service.
                                            by rick054
                                              very slippery even when just a little damp. metal ladder...
                                              very slippery even when just a little damp. metal ladder not a good design. will need to place it with something else.
                                              by Jessica
                                              • Verified Purchase
                                              Great Service!!!!!
                                              After my Grandchildren"s play set was damaged from Hurricane Irma winds I called to get replacement parts. Cameron at customer service got me the manual to identified the parts and sent it by email. After identifying the parts i required Cameron got me a quote and delivery time for the parts. The whole process was seamless and he promptly placed my order with a e mail confirmation. Great Customer Service!!!!
                                              by Jerry
                                                Showing 1-30 of 236 reviews