Got the 4 inch queen topper..it takes really long to expand. I’m going on the 3rd day. Don’t know how long it’ll take but it looks like it’ll be another week. One of the sides are really flat...which I highly doubt that side will ever blow up...not what I expected but I am waiting for it to expand to see its full potential.
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Response from LinenspaNovember 4, 2020
We're sorry that this topper has not finished expanding. Have you reached out to us for assistance? Please know that we are always here to help.
This topper should fully expand within 48-hours of being unwrapped. Seeing as it has been longer than this, it is possible that you received a rare defective unit and we will make it up to you.
Email us at: email@example.com with proof of purchase and pictures of the topper. We would be happy to help you get a free replacement or assist with a return to Home Depot.
It was great for the first 6 months or so, but after that it was shot. Huge disappointment for t...
July 21, 2020
It was great for the first 6 months or so, but after that it was shot. Huge disappointment for the money spent.
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Response from LinenspaJuly 21, 2020
We’re happy to hear that this topper was great for the first six months, but we are sorry that it was shot after this.
Can you tell us more about how the topper is being used and why it wasn’t the same after six months of use? With the normal intended use, this topper should provide the same comfort and quality for at least the duration of the 3-year warranty.
We stand behind the quality of our products and are here to help with any issues you experience. Please email us at: firstname.lastname@example.org with more information and we will work with you to find a solution.