Customer Reviews for Linenspa Essentials 4 in. Queen ActiveRelief Memory Foam Mattress Topper

Internet #310825372

Model #LSES40QQ45MT

  • Memory foam contours to your body to provide customized support
  • Available in 2, 3, and 4 in; thicker topper equals plusher feel
  • Ventilated for increased breathability and softness

Customer Reviews

  • 102 Customer Reviews
  • 4.3 out of 5 stars overall
83% of customers recommended.
Overall Ratings
5star-icon(60)
4star-icon(24)
3star-icon(9)
2star-icon(5)
1star-icon(4)
Attribute Ratings
Quality
3.2
Value
2.8
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Topper
Got the 4 inch queen topper..it takes really long to expand. I’m going on the 3rd day. Don’t know how long it’ll take but it looks like it’ll be another week. One of the sides are really flat...which I highly doubt that side will ever blow up...not what I expected but I am waiting for it to expand to see its full potential.
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Response from LinenspaNovember 4, 2020
Vanessa

We're sorry that this topper has not finished expanding. Have you reached out to us for assistance? Please know that we are always here to help.

This topper should fully expand within 48-hours of being unwrapped. Seeing as it has been longer than this, it is possible that you received a rare defective unit and we will make it up to you.

Email us at: cs@linenspa.com with proof of purchase and pictures of the topper. We would be happy to help you get a free replacement or assist with a return to Home Depot.

Thanks!
-The Linenspa Crew linenspa
It took way longer than 48 hours for the topper...
It took way longer than 48 hours for the topper to expand. Some areas are still completely flat
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Response from LinenspaNovember 5, 2020
HomeDepotCustomer

We're sorry that this topper has not finished expanding and that some areas are still flat.

This topper should have fully expanded within 48-hours of being opened. Since it has been longer than this, it is possible that you received a rare defective unit and we will make it right for you.

Please reach out to us at: cs@linenspa.com with proof of purchase and pictures of the topper. We will help you get a replacement or assist with a return to Home Depot.

Thanks!
-The Linenspa Crew linenspa
Product was great. Pick up was in & out...
Product was great. Pick up was in & out
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Love this topper we have one on our bed the...
Love this topper we have one on our bed the spare room and our camper
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It was great for the first 6 months or so, but after that it was shot. Huge disappointment for t...
Quality :
1
Value :
1
It was great for the first 6 months or so, but after that it was shot. Huge disappointment for the money spent.
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Response from LinenspaJuly 21, 2020
anvpa

We’re happy to hear that this topper was great for the first six months, but we are sorry that it was shot after this.

Can you tell us more about how the topper is being used and why it wasn’t the same after six months of use? With the normal intended use, this topper should provide the same comfort and quality for at least the duration of the 3-year warranty.

We stand behind the quality of our products and are here to help with any issues you experience. Please email us at: cs@linenspa.com with more information and we will work with you to find a solution.

Thanks!
-The Linenspa Crew linenspa
One of them took more than 72 hours to expand. They were for my kids and they love them.
One of them took more than 72 hours to expand. They were for my kids and they love them.
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I did not have to wait for it to become 3 inches, as soon as I put it on my bed it was ready to b...
I did not have to wait for it to become 3 inches, as soon as I put it on my bed it was ready to be dressed up. I Love it, I sleep like I'm on a cloud! Thank you! No problems Ladybugg!
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Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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The Home Depot Reviewer Program
Good price, comfortable...
Good price, comfortable
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