Xochitl,
We're sorry that this mattress is not what you expected.
As advertised, this mattress is designed to have a perfect medium feel with a hybrid design of memory foam and steel coils. However, comfort needs vary between users and we understand if this is not the right mattress for you. We do offer other mattresses and we would love to help you choose one that is a better match for your needs.
Please email us at: cs@linenspa.com and we will work with you to find a solution or help facilitate a return to Home Depot if you prefer. We value you as a customer and care about your satisfaction.
Thanks!
-The Linenspa Crew