Customer Reviews for Lucid Comfort Collection 4 Inch Gel and Aloe Infused Memory Foam Topper - Queen

Internet #304779993

Model #HDLU40QQ30GT

  • Revitalize your old mattress with 4 in. of gel memory foam
  • Temperature regulating gel helps you sleep comfortably
  • Conforms to the body to provide support and relieves pressure

Customer Reviews

  • 2395 Customer Reviews
  • 4.2 out of 5 stars overall
82% of customers recommended.
Overall Ratings
5star-icon(1432)
4star-icon(483)
3star-icon(161)
2star-icon(129)
1star-icon(190)
Attribute Ratings
Quality
3.8
Value
3.8
Sort By:
Not happy
Purchased the 3 inch queen topper, was excited to receive it in the mail as i have been having trouble sleeping. Topper came neatly packaged when it got to me. I made sure i was careful not to damage it in any way while opening it and only used and the cutter that came with it in the box to remove all plasting from it. Afterwards laying it flat across my bed for 24 hours to ensure it was able to expand and form nicely i inspected the product for damage and found none. Put my sheets on my bed and have slept on it a total of 7 days now and when i removed my sheets this is what i have found under them. Overall it is really comfortable but i am unhappy with the fact that it has started to tear apart in random areas all over the topper. Two of which goes completely through it
Was this helpful?
9
0
Response from LucidSeptember 21, 2020
Hey Aaron,

We are sorry that this topper has tore after a week of use.

Could you tell us more about how this topper is being used? While all foam can be susceptible to tears or cracks, this topper should be more durable and not tear with normal use.

We stand behind the quality of our products and back this topper with a 3-year warranty against manufacturer defects and unnatural wear to the foam.

Please email us at: online@lucidmattress.com with more information and we will help you get a replacement topper or work with you to find another solution. Your satisfaction and comfort are very important to us.

Thank you!
Lucid. Beds for the Whole Family. lucid
Didn’t take that long to form...
Didn’t take that long to form
Was this helpful?
3
0
My daughter is loving this foam topper as she is away for college. She states it is so comfortable!
My daughter is loving this foam topper as she is away for college. She states it is so comfortable!
Was this helpful?
1
0
Love it! 4in gel infused memory foam topper was supposed to be here July 31st 2020, came 2 days e...
Quality :
5
Value :
5
Love it! 4in gel infused memory foam topper was supposed to be here July 31st 2020, came 2 days early at 8pm from UPS! Received daily emails n text tracking updates etc Fits bed perfectly and very comfortable. No damage. Took about 10 mins to relax, but still waiting the 48 hrs to sleep on like said in packaging. May be a little hot as I already bought a pillow-topper to cover it. Was $99, Paid $105 with tax. Free delivery. On queen size mattress. It's amazing.
Was this helpful?
5
0
We were a little skeptical but lost that as soon as we tried it. We're <<cough, cough>> older and...
We were a little skeptical but lost that as soon as we tried it. We're <<cough, cough>> older and have fewer aches and pains in the morning, especially shoulders. ONE of us even snores a bit less! The other one of us sleeps deeper ;) Totally recommend, totally love the topper!
Was this helpful?
14
0
Do not waste $130. On this topper. I am not happy with my purchase I can't return it to the store...
Do not waste $130. On this topper. I am not happy with my purchase I can't return it to the store either. The foam has openings on it IS BRAND NEW It opened up nicely loved it but once I pressed it with my hand the foam started opening up. NOT WORTH IT SO COMFORTABLE but the material is not good at all. Home Depot come pick it up and TRASH IT and return my money.
Was this helpful?
13
0
Response from LucidJune 17, 2020
Hey Vanessa,

We are happy to hear that this topper is so comfortable, but we are sorry that the foam has openings on it.

Could you tell us more about how the topper was opened? This topper is compressed and vacuum-sealed inside of plastic, so the plastic will need to be cut away to get it out. Based on the pictures, it looks like the knife or scissors that were used might have cut a bit too deep and torn the foam.

Regardless, your satisfaction is important to us and we are always glad to help. Please email us at: online@lucidmattress.com and we will work with you to find a solution.

Thank you!
Lucid. Beds for the Whole Family. lucid
Lovely topper for our sleeper sofa. Sleeping on the sofa alone was bumpy and uncomfortable, now i...
Lovely topper for our sleeper sofa. Sleeping on the sofa alone was bumpy and uncomfortable, now it feels like a regular mattress. Took about 24 hours to air out completely, the initial smell is strong but goes away in a well-ventilated area.
Was this helpful?
7
0
I LOVE IT
Quality :
5
Value :
5
So I have a pillow top mattress that’s fairly new but my back was aching every morning. I even purchased a feather bed topper for it . Nothing. Was about to buy a new mattress.. I’m so glad I gave this a try! I have slept like baby. Absolutely no back pain and I’m not tossing and turning . I don’t even have to use a pillow . It’s actually comfy with out it
Was this helpful?
9
0
Love this so much
Quality :
5
Value :
5
I was worried about buying this bc of negative reviews. Many said it was too soft. I like soft so decided to try it on sale for 95bucks. I got the 4inch queen. It puffed up within a few hours but waited about 12 before using it. We did put a quilted matress protector over it and it is on a nice pillow top matress. I am 5'9" 214lbs my partner is 5'1 135lbs. We have slept on it for 4 nights . We find it soft but still enough firmness to not sink much. We do not sink to the bottom or very far in at all like some reviews say. You sink a little but not much. I have had 2 spinal surgeries and a leg surgery (age 38) and just after a few nights my hips/legs and back feel so much looser and I am having less nerve pain!! So if u want a very soft bed that conforms to you like being on a cloud this is the foam for you! I am physically limited but still able. Maybe if someone was very heavy or elderly/ very physically limited they may have a different experience than us. But so far we love it and highly recommend. Barely any smell and people complain about heat but in my experience all memory foam it hot... I dont think this one is any different than others I had and I like to be warm at night. So much better than the egg crate kinds!!!! I recommend and did not get anything for writing this review.
Was this helpful?
9
0
Overall, I really do enjoy this foam topper! Typically I am a hot and restless sleeper but now I ...
Quality :
5
Value :
5
Overall, I really do enjoy this foam topper! Typically I am a hot and restless sleeper but now I am able to fall asleep quickly. It is the perfect place to curl up with a book. Be sure that you let the foam topper lay out for a bit of time. I waited four hours and it was fine but, it did have a lingering scent to it for a few days. That was on me for not letting it lay out for the amount of time recommended. If you do get this foam topper, you may need to look into deep pocket sheets! My normal sheets kept riding up my bed with the topper in place but, now that I have deep pocket sheets I sleep like a baby. Great purchase.
Was this helpful?
8
0
Review this Product
Share your thoughts with other customers