We are happy to hear that you were able to get your remote and bed to work together. Reach out to us at: online@lucidmattress.com if you experience further problems.
Thank you! Lucid. Beds for the Whole Family.
Verified Purchase
1 found this review helpful
Aug 8, 2023
Fixed pain
I had a pain between my shoulder blades for 3 years. After using the base for a few days, MY PAIN WAS GONE! I use the zero gravity setting and then lower the head slightly for a sleep position that is quite comfortable for me. I press the zero gravity button and then press the "head lowering" button for a second or two to achieve my sleep position. I have been a side sleeper my entire life, but getting accustomed to sleeping on my back in this zero gravity (with a minor tweak) position has been easy, and so worth it to be pain free. I recommend this reasonably priced quality base to everyone with any type of pain issues.
We are so sorry to hear that the remote quit working and you aren't able to download the app. Please email us at info@lucidmattress.com or give us a call at 888-975-8243.
Thank you! -Lucid. Beds for the Whole Family
Verified Purchase
2 found this review helpful
Jun 1, 2023
Very satisfied with the operation and ease of setup. You...
Very satisfied with the operation and ease of setup. You will need two people if not more for setup
First, it was easy to assemble. Second, I loved the...
First, it was easy to assemble. Second, I loved the height adjustable legs. Third, the presets with 2 options to have your own settings for comfort is just right. Fourth, unlike other bed frames, once you put this one in place, it is not going anywhere. It was a great purchase. I highly recommend it.
This bed isn't what we expected. Not sure if it is the mattress issue or something with the bed but since it is a split mattress something is going on that we both roll towards the middle. Also could not get it to be programmed with a smart app.
The foundation works as advertised. The sync cable allows the...
The foundation works as advertised. The sync cable allows the use of a king mattress and adjusts from either remote. The app is a little buggy on iOS, but it does work.
It is good but it is disappointing that only one...
It is good but it is disappointing that only one sleeping side has massager, the one i returned to buy this one had massager both sides, good thing is that it is zero clearance which is good to have
This base unpaired with remote 1 hour after first trying it, and it hasn't worked since. There are no USB ports as promised. Feet don't elevate to 45°, which is a zero gravity position, (along with 60° for head.) The bed is tilted so blanket falls off. The only good thing is that Home Depot is willing to pick it up for return. Maybe I got a lemon.
Hey Vikinggirl, we're sorry to hear about your technical difficulties! Please reach out to us at info@lucidmattress.com so we can help. Thank you! Lucid. Beds for the Whole Family.
Verified Purchase
2 found this review helpful
Mar 29, 2023
This customer chose to rate the product and not provide text.
I’m extremely pleased with this bed. I purchased the bed without the memory foam mattress and it has been exactly what I needed. I’m able to sit up and read, or watch tv and I love that I can choose between the back or leg massage.
Fast shipping. Size and weight was a little overwhelming but...
Fast shipping. Size and weight was a little overwhelming but opened the carton, took out 2 center bolts and took upstairs in 2 pieces. Very happy with it.