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Customer Reviews for Moen Propel 5-Spray 4.5 in. Single Wall Mount Low Flow Handheld Adjustable Shower Head in Chrome

Internet #300676251

Model #26040

Store SKU #1002259635

  • Polished chrome finish offers a bright, highly reflective shine
  • Five spray patterns allow you to customize your shower experience
  • Pause water flow with the push of a button

Customer Reviews

  • 4
    out of 661 reviews
  • 71% recommend this product
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Showing 1-30 of 661 reviews
All of the features work great. Easy install.
All of the features work great. Easy install.
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  • Verified Purchase
  • Recommended
The 5 positions allow my son to have his favorite...
The 5 positions allow my son to have his favorite and I can have mine. Haven’t used it to wash our chocolate lab but I am certain it will be great.
by
  • Verified Purchase
Bought last week. Almost effortless installation. Had a low shower head & this raised it almost a...
Bought last week. Almost effortless installation. Had a low shower head & this raised it almost a foot. Finish matches perfectly with my other Moen fixtures which are also functioning well!
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  • Verified Purchase
  • Recommended
1 found this review helpful
You get what you would expect for the price. I just piped it in lower than the shower head for wa...
You get what you would expect for the price. I just piped it in lower than the shower head for washing the dogs, works great! Only complaint is the plastic hose but you can buy a metal one if it really bothers you.
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  • Verified Purchase
  • Recommended
Nice shower head. Useless hose. It comes so kinked up and stiff as to be almost useless. Looking ...
Nice shower head. Useless hose. It comes so kinked up and stiff as to be almost useless. Looking for replacement if anyone has any suggestions.
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Response from MoenOct 18, 2018
Hello Wyliediyer and thank you for the feedback posted on the Home Depot website regarding the Propel five spray hand held showerhead. We sincerely regret that this purchase didn’t meet your expectations. Our specially trained Product Consultants are available via our Helpline for technical assistance, pre-purchase assistance, product inquiry, troubleshooting, installation support, parts replacement and warranty fulfillment. Our Consumer Services Contact Center may be reached at 1-800-BUY-MOEN (1-800-289-6636) from 8:00 am – 7:00 pm Monday through Friday EST.
    • Recommended
    I needed a handheld shower head to assist me when showering because of wearing a cast after recen...
    I needed a handheld shower head to assist me when showering because of wearing a cast after recently breaking my leg from a fall. I wanted it to match my existing rubbed bronze bathroom features, so was delighted to find a perfect match! Plus, it makes it very convenient to shower now!
    by
    • Verified Purchase
    • Recommended
    Performance is a plus, durability I don't know short use time (09-10) purchase date.
    Performance is a plus, durability I don't know short use time (09-10) purchase date.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    This item works very well. My wife is very happy...
    This item works very well. My wife is very happy now , and when moms happy, everybody is happy.
    by
    • Verified Purchase
    Garbage! I love Moen products. I was raised everything had to Moen because they are located a qui...
    Garbage! I love Moen products. I was raised everything had to Moen because they are located a quick drive down 480 and "We are lucky to have such a nice product made locally." Up until this junk they have been the best. This shower head won't even hold its self up so while I'm rinsing my hair it slowly comes down and bops me on the head. It's a cheap plastic I was afraid I would break by over tightening it (by hand) during install. PROS: The switch completely turns off the water flow. CONS: Cheap flimsy plastic, screen filters openings are larger than the water out put holds which could lead to shower head clogging, the head is heavier than the base can hold up, and the 5 sprayer settings are opposite of the previous models. End of this review DON'T WASTE YOUR MONEY.
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    Response from THD-CSOct 3, 2017
    Dear Valued Home Depot Customer, " thank you for the feedback you posted on Home Depot’s website. As the original purchaser of the Moen Propel 5-Spray 4.5 in. Hand Shower in Chrome you can contact Moen directly under the products Lifetime Limited warranty. Moen’s Consumer Service Center would be delighted to work with you to address the issue you described with the hand held shower bracket/holder and to find a satisfactory warranty resolution. Moen product design changes, like those mentioned in your review, are motivated by the feedback we receive from our consumers and our desire to manufacture safe and reliable products. Our products meet and exceed the industry standards for plumbing fixtures and comply with plumbing guidelines and Federal regulations. For warranty assistance, please feel free to contact our Consumer Service Center at 1-800-289-6636. We are available Monday through Friday from 8:00 am to 7:00 pm Eastern
      2 found this review helpful
      ALL WET AND NO POWER
      The Propel 5-Spray 4.5 in. Hand Shower in Spot Resist Brushed Nickel was a bit of a let down for me. Given the product is a Moen, I was really surprised the shower head is mainly plastic and seemed cheaply made. Installation was the best part about this product. I had no problem changing out the shower heads, but when I turned it on for the first time, it leaked at the connection point from the wall. I tightened up the connection to fix the issue and tired again. Still I had some random spraying at the connection point. All the spray settings were very disappointing and not very powerful. I understand the shower head is designed to conserve water, but I expect a stronger stream of water for my showers. Unfortunately, I ended up taking it down and putting my old Mown shower head. As for as looks, the shower head looks awesome and stylish, but it was a let down that it was plastic.
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      4 found this review helpful
      Perfect water saving budget shower head
      If you're environmentally conscious, like saving water or have a small hot water heater this is the right shower head. If you like a strong, drenching shower head - look elsewhere. While I'm normally in the later camp - this showerhead had been perfect for our guest bathroom. Things I liked 1.) Ease of install. No need for plumbers tape or anything more than hand tightening (no leaks) 2.) Good range of sprays (albeit none are strong) 3.) Button to stop the water entirely is perfect when rinsing a kid or dog Things I didn't like 1.) Plastic construction - it's very lightweight and doesn't feel great in your hand 2.) Ring of water - lots of water on the edges but nothing in the center of the main setting
      by
      • Recommended
      2 found this review helpful
      Easy to Like Shower Head
      Pretty pleased with this shower head. The best thing about it is that my spouse was able to install it without any tools. It was seriously a 5 minute installation. It's a very nice quality unit and it looks relatively high-end. The pressure is sufficient and it definitely tops the "low-flow" shower head it replaced. I mean, it's certainly not a pressure washer, but it gets the job done. The pause button also works well and I have no complaints. My only knock against it is the "5 spray options" it offers. The adjustment lever on the unit only clicks about 3 times. So, *maybe* there are 5 different spray options if you count the mix of sprays (switching from one spray to another). But there really are not 5 unique spray options. I've added pictures of most of the spray options this unit offers. Overall, very pleased, especially that the install was so quick!
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      • Recommended
      8 found this review helpful
      5 Spray Moen shower head
      This Moen Propel 5-spray 4.5 in. Hand Shower in Chrome is attractive,quality constructed and easy to install. The installation of the 5-spray shower head took about ten minutes. Remove old shower head, install the rubber washers supplied with Moen Propel 5 spray package. The Moen Propel 5 spray shower head comes with a five foot no kink chromed hose for ease of use. This is a quality product that will add enjoyment to your shower.
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      • Recommended
      2 found this review helpful
      Looks great, Functions poorly
      This product looks great! Installation was simple and took about 4 minutes. Anyone can do this if you have any grip strength and know righty-righty, lefty-loosy. In my opinion, the the performance is not matched by the great looks. The water stream that comes out is 1.75 gallons per minute, maximum. The massage stream may be the only one that actually hits 1.75 gpm. The streams other than the massage stream are probably less than 1.75 gpm, and taking a shower with them is an arduous process. It takes a while to get your entire body wet, taking a warm shower doesn't really warm you up, and rinsing off is an exercise in futility. Some notable features of this hand shower are that it has 5 streams: "full coverage" - awful "wide coverage" - awful "massage" - almost decent "downpour" - awful "rinse" - awful It also has a pause/trickle button. I genuinely don't know why it has this feature since the water flow is already essentially a trickle. This product is made in China.
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      Response from THD-CSOct 3, 2017
      Dear Valued Home Depot Customer, "thank you for the feedback you posted on Home Depot’s website. As stated in your review, the Moen Propel 5-Spray 4.5 in. Hand Shower in Spot Resist Bronze has a water-saving maximum flow rate of 1.75 gallons per minute at 60 PSI incoming water pressure. The maximum flow rate applies to all 5 of the spray patterns with the exception of the pause/trickle function. We do appreciate your business and we regret this product did not meet your expectations. Should you require warranty or pre-purchase assistance, please feel free to contact our Consumer Service Center at 1-800-289-6636. We are available Monday through Friday from 8:00 am to 7:00 pm Eastern Time.
      8 found this review helpful
      Water saving features dominate
      As a rule, I prefer Moen bath and kitchen products because of their quality and lifetime warranty. I can't hide the fact that I was disappointed with this product. It was very easy to install since I already had a hand shower. I didn't need to remove the shower head. It comes with a cheap screen inline water filter/grommet. There are better in-line filters out there. At least I didn’t experience any water leaks. For those of you who like a shower head that provides a soaking stream of water, YOU WILL BE DISAPPOINTED. To save water the stream is almost needle like, apart from the rather weak pulse "massager." Since I prefer a soaking water stream it took a while to get used to it. Here’s the catch: it takes longer to rinse your hair and body with this product, which I think minimizes any water savings. I like the push button that completely turns off the water as another savings and allows you to soap up without getting an unwanted rinse. One very annoying feature is the handle holder. It is NOT designed to securely hold the handle and it can easily fall out if you’re not careful. This is a good product if you don’t already have a hand shower and I do recommend it. To be honest, I can’t see how people clean their showers without one.
      by
      • Recommended
      An Easy Change
      The Moen Propel hand shower offers a choice of five spray patterns: Full Coverage, Wide Coverage, Massage, Downpour, Rinse. (See photo of 5 settings.) The jets are self-cleaning to reduce lime scale buildup caused by hard water. The hose is plastic coated metal. It’s kink-free but lacks flexibility. The specified flow rate of 1.75 gpm (gallons per minute) easily meets the EPA WaterSense limit of 2 gpm currently required by California and parts of New York. It appears to meet the California limit of 1.8 gpm planned for July 2018. Water saving is also provided by the pause/trickle button, a convenient way to maintain the temperature setting while switching the water flow on/off at the shower head. It’s helpful when soaping up, sitting on a shower bench, washing pets/children, or cleaning the shower stall. Water savings come at the price of lighter flow. Don’t expect the drenching force provided by some older shower heads. Removing the previous shower head required an adjustable wrench. Installing the Moen Propel consisted of hand tightening three threaded plastic connectors. That was it. Moen provides a lifetime warranty for homeowners and a 5-year warranty for business/commercial use. Warranty service is limited to providing replacement parts. The Moen Propel shower head has five spray patterns, self-cleaning jets, easy installation, and a modest price. If you don’t mind the light flow, the savings in water and energy make it a good choice for the planet and the wallet.
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      • Recommended
      9 found this review helpful
      Propel 5-Spray 4.5 in
      Changing everything in two bathrooms tub/shower to a oil run bronze look, shower, drain and control level, really a nice look, Needed a hand shower and this one has a very large head with 5 settings. Very easy install, the wand has a on/off button too which is a nice feature when washing the dog. The PROPEL 5-SPRAY 4.5 IN. HAND SHOWER IN MEDITERRANEAN BRONZE is a nice product for the money.
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      • Recommended
      1 found this review helpful
      A must have!
      MOEN has really done their homework on this one! Super easy to install! The hardest part of the install was uninstalling my old shower hear. The styling is nice and the oil rubbed bronze looks classy. The on/off switch on the handle makes washing dogs a lot easier (a must have). The 5 choices of spray are easy to select and should cover everyone's preference. When the handle is in the holster it is high above my hear. I an 6'2" and I have plenty of room under the shower head. Due to packaging the hose didn't want to hang straight. Running straight hot water for a few minuets after the install fixed this.
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      • Recommended
      4 found this review helpful
      Fast, easy, looks good
      The Moen Propel finish I chose was brushed nickel. It looks good and was very easy and fast to install. Removing the Moen shower head that originally came with the shower hardware kit required only an adjustable wrench. Assembling and installing the hand shower is done easily with fittings being just hand tightened. The whole job took less than five minutes. The hardest part of the project is getting the parts out of the plastic packaging. I recommend some heavy duty scissors or shears. The Moen Propel features a 5-function, 4.5 in. diameter showerhead. The five settings are really just from a coarser flow to fine flow options. The best or worst feature is the “EPA WaterSense approved flow rate.” To be qualified under provisions of the EPA partnership program a shower head must dispense less than 2 gallons per minute. I measured the Propel at 1 ½ gallons per minute at its fullest setting. The standard showerhead I took off was about 2 ½ gallons per minute. Moen claims it meets EPA WaterSense criteria to conserve water without sacrificing performance. In my case it will take some getting used to the reduced flow. The EPA says the average family could save 2,900 gallons per year by installing WaterSense labeled showerheads. Additionally, that will save more than 370 kilowatt hours of electricity annually, enough to power a house for 13 days. Those seem like good things. The materials seem sufficient thought most of the shower head and its bracket appear to be a thin metal layer over plastic. That is probably why hand tightening is sufficient to make the joint water tight. Moen’s lifetime warranty asserts “all parts and finishes of this faucet will be free from defects in material and manufacturing workmanship.” So, Moen is pretty confident in the finish sticking. The “kink-free” metal hose really is kink-free, flexible and easy to use in the shower. Considering the reasonable price of about $45, easy installation, good looks and functions, the Moen Propel is an excellent product I would recommend to my friends. I dinged it one star on quality for not being solid metal.
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      • Recommended
      2 found this review helpful
      by
      • Verified Purchase
      The hose is too stiff. The plastic mount does not...
      The hose is too stiff. The plastic mount does not look like it will hold up.
      by
        Works well and very easy to install as a replacement....
        Works well and very easy to install as a replacement.
        by
          It is far more than I expected. I love it.
          It is far more than I expected. I love it.
          by
          • Verified Purchase
          • Recommended
          Easy installation and a more powerful spray...
          Easy installation and a more powerful spray
          by
          • Verified Purchase
          moen letdown
          the hose is junk plastic , does not come with extension from wall and flange , and the head is too heavy for the bracket to be adjustable . it will always be pointed straight down . oh and the pause button is frustrating . i have had guest's turn it off by mistake and not realize it's this crazy little button that did it and not be able to finish their shower .
          by
          Response from MoenMay 2, 2021
          Hello handyandy and thank you for the feedback you posted on the Home Depot website regarding the Moen Propel 5-Spray 4.5 in Single Wall Mount Low Flow Hand Held Adjustable Shower Head. We are sorry to hear that this hand held shower head didn’t meet your expectations. Our Product Specialists are available for further technical/warranty assistance if ever needed in the future. We can be reached at 1-800-289-6636 Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
            Absolute crap
            This thing broke within 1 month of use. The part of the hose that screws to the pipe cracked and the whole thing fell off. I hated it before that though, water pressure was awful. It's pretty at least, I'll give it that. Waste of money.
            by
            Response from MoenApr 29, 2021
            Thank you RZ86 so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Propel 5-Spray 4.5 in. Single Wall Mount Low Flow Handheld Adjustable Shower Head in Mediterranean Bronze allows 1.75 gpm at 60 psi. For warranty assistance with your product, please contact Moen at 800-289-6636. Our current business hours are Monday through Friday from 9:00 am – 5:30 pm (Eastern Time). Moen
              Great water pressure. Looks good as well...
              Great water pressure. Looks good as well
              by
              • Verified Purchase
              This shower head is great! The flow is powerful and I feel like that my hair gets rinsed out well...
              This shower head is great! The flow is powerful and I feel like that my hair gets rinsed out well. It was easy to install.
              by
              • Verified Purchase
              • Recommended
              The Moen shower head-handheld- did not meet my needs/expectations. I...
              The Moen shower head-handheld- did not meet my needs/expectations. I prefer a harder stream. The adjustable streams were not as expected. I returned item. This was just a personal preference.
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              Response from MoenApr 15, 2021
              Hello HomeDepotCustomer and thank you for your feedback on Home Depot’s website concerning the Moen Propel 5-Spray 4.5 in. Single Wall Mount Low Flow Handheld Adjustable Shower Head in Mediterranean Bronze. We do appreciate your business and we regret our product did not meet your expectations and we hope you will give us a try again in the future. Should you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. We are available Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
              • Verified Purchase
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              • Verified Purchase
              Showing 1-30 of 661 reviews