Hello Oops and thank you for the feedback you posted on the Home Depot website. We are sorry to hear the Moen 30 in. x 1-1/4 in. Flip-up Screw Grab Bar in Peened Stainless Steel did not meet your needs. We hope you will give Moen products another try in the future. Our product specialists are available for installation, technical and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.