Thank you Dion so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Banbury 24 in. Wall Mounted Towel Bar in Spot Resist Brushed Nickel would use a 5/16” drill bit to drill into the wall, you will then fold the ends of the anchor together to insert them into the openings of the drilled holes (you will need to lightly tap the anchors with a hammer). If you need assistance with installing your product, please contact Moen directly at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday (EST).