Customer Reviews for MOEN Banbury 5-Spray Patterns 4 in. Single Wall Mount Handheld Shower Head in Mediterranean Bronze

Hello TS we were disappointed to read that the Moen Banbury 5-Spray 4 in. Single Wall Mount Handheld Shower Head in Mediterranean Bronze is leaking for you after installation. The issue described in your review would have been best handled under Moen’s Lifetime Limited warranty. As the original purchaser of the Moen Banbury handheld showerhead, you can contact Moen directly under the product’s Lifetime Limited Warranty. We would be happy to help you and show you we stand by our products. Please feel free to call us at 800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday.

Hello Home Owner and thank you so much for the feedback you posted on the Moen website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. We apologize for the difficulty you had in reaching us regarding your Moen Banbury Handheld Shower head. We are glad we were able to reach out to you and replace the unit for you under the limited lifetime warranty.

Hello Raymond and thank you for the feedback you posted on the Home Depot. The Moen Banbury 5-Spray 4 in. Single Wall Mount Handheld Rain Shower Head in White has a 4” diameter spray face and has 5 spray pattern options. The Moen Banbury 5-Spray 4 in. Single Wall Mount Handheld Rain Shower Head in White has been thoughtfully designed, manufactured under strict quality guidelines to provide you with years of dependable/beautiful service and is also backed by Moen’s lifetime limited warranty to the original product purchaser. For installation, technical and warranty assistance, you can call us at 1-800-289-6636. We are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello Michael and thank you for the feedback you posted on the Home Depot website. The Moen Banbury 5-Spray Hand Shower in Mediterranean Bronze comes with a 60” non-metallic flexible hose. The Moen Banbury 5-Spray Hand Shower in Mediterranean Bronze has been thoughtfully designed, manufactured under strict quality guidelines for reliable performance/excellent value and is backed by our lifetime limited warranty to the original product purchaser. Should you require installation, technical or warranty assistance, please call us at 1-800-289-6636. We are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Thank you Charles so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Banbury 5-Spray Hand Shower in Mediterranean Bronze includes a limited lifetime warranty with purchase. I am not sure where the leak is coming from on your product. Please contact Moen directly for further product assistance at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Standard Time.