Hello JANICE and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that this product did not meet your expectations. The Moen EX75C Host Series 3/4-HP Continuous Feed Space Saving Garbage Disposal with Sound Reduction and Fast Track Installation has a 3/4 horsepower, high speed-2700 RPM, permanent magnet motor designed to reduce jamming and a 10-year limited warranty for the original product purchaser. The Moen EX75C Host Series 3/4-HP Continuous Feed Space Saving Garbage Disposal with Sound Reduction and Fast Track Installation also uses Moen’s SoundShield sound deadening insulation and the Moen 360 Degree Clean Rinse Splash Guard. Moen product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.