Customer Reviews for MOEN Diverter Tub Spout with Slip Fit Connection in Brushed Nickel

Internet #203466063

Model #3857BN

  • Slip-fit connection for a secure and clean fitting
  • Brushed nickel-finish hides water and finger spots
  • Minimalistic design goes well with transitional bathroom decor

Customer Reviews

  • 4.7
    out of 36 reviews
  • 86% recommend this product
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Showing 1-10 of 36 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
This is a beautiful tub spout. The brushed nickel...
This is a beautiful tub spout. The brushed nickel is first rate and looks so elegant. I am very pleased with this choice and the quality of the product. Am very happy that Home Depot had it on hand! I would strongly recommend this product.
by Archie
I took off the old spout and tried to install this one. It would not push back to the wall. It re...
I took off the old spout and tried to install this one. It would not push back to the wall. It reached a hard stop about 1/4" from the wall. So, I called Moen support and they could not tell me the length that the copper tubing should extend from the wall. He recommended that I cut off 1/4" of the copper pipe. Well, NO, I am not going to do that unless absolutely necessary. One more thing. This spout was delivered in a generic Moen box that was way too big for it. It was only wrapped in a thin plastic bag with no other materials or instructions inside the box. If you spend about $50 on a spout you would expect it to be protected better. UNLESS, this was a return and Home Depot shipped me a returned (and maybe defective) item.
by WileyDog
Response from MoenFeb 13, 2021
Hello WileyDog and thank you for the comments you posted on the Moen website. We are sorry to hear that your new Moen 3857 Diverter Tub Spout with Slip Fit Connection in Chrome would not install onto the pipe outlet. The 3857 is designed to be installed on a 1/2" pipe with slip fit-CC connection. We suggest inspecting the pipe outlet to ensure no sharp edges/burrs are on end of pipe. The pipe outlet should extend 1-1/2” to 2-3/4” inches from the finished wall surface. Should you need replacement parts assistance or have any further questions, please call Moen directly at 1-800-289-6636. We are available Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
I replaced the one I had and all is well...
I replaced the one I had and all is well
by HomeDepotCustomer
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Fit well and was super easy to install.
Fit well and was super easy to install.
by Sean
Spout is exactly as described online. Easy to install and...
Spout is exactly as described online. Easy to install and works great.
by JAMES
1 person found this helpful
Easy to install, looks great, and performs well in our...
Easy to install, looks great, and performs well in our newly remodeled bathroom.
by Mapes
1 person found this helpful
Works great easy to install....
Works great easy to install.
by HomeDepotCustomer
1 person found this helpful
Showing 1-10 of 36 reviews