Customer Reviews for MOEN Genta Single Robe Hook in Chrome
- Chrome finish is the perfect compliment to traditional bathrooms
- Perfectly matched for the Genta faucets
- Easy to install, mounting hardware included
Customer Reviews
Sep 11, 2024
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Aug 8, 2024
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Aug 7, 2024
I returned. It’s smaller than I thought. The hook portion is not large enough to hold a bath towel or thick robe.
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Response from Moen Plus SupportAug 8, 2024
Hello MORGAN and thank you for your opinion and feedback you posted on the Home Depot website. We do appreciate your business and we regret our Moen Genta Single Hook Robe Hook in Brushed Nickel did not meet your expectations. We hope you will try us again in the future. Should you require any warranty or pre-purchase assistance, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.
Jul 25, 2024
Installation was easy into the wooden door. I did not need the provided screws. Looks great and fits with the style of the bathroom.
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Jul 17, 2024
We decided to go with these robe hooks instead of traditional towel rings for our bathrooms. They were easy to install, work and look great. They are expensive though for what they are. I'm sure there's cheaper alternatives for the same look.
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Jun 27, 2024
It’s too tiny to hook anything
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Response from Moen Plus SupportJun 29, 2024
Hello PHUNG and thank you for the feedback you posted on the Home Depot website. The Moen BH3603BN Genta Single Hook Robe Hook in Brushed Nickel was designed for use with the “hanging loop” that is near the collar of most robes. The Moen BH3603BN Genta Single Hook Robe Hook in Brushed Nickel can also be used for hanging other items with a “hanging loop” and is sometimes used for towels. We are sorry that the Moen BH3603BN Genta Single Hook Robe Hook in Brushed Nickel did not meet your expectations. Moen product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time
May 9, 2024
Haven’t installed yet. Looks nice though.
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May 8, 2024
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May 8, 2024
Easy to install and looks great
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May 1, 2024
The hook is so small nothing will hang on it. Returning.
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Response from Moen Plus SupportMay 2, 2024
Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website regarding the Moen Genta Single Robe Hook. We are sorry to hear that this hook was too small and didn’t work for your application. Our Product Specialists are available for further pre-purchase and technical/warranty assistance. We can be reached at 1-800-289-6636 Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
Apr 30, 2024
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Apr 10, 2024
It is sleek and fits in small spots which is just what I needed, beside the shower enclosure.
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Apr 3, 2024
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Apr 3, 2024
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Mar 27, 2024
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Mar 27, 2024
Looks great, matches the faucet well, easy to install. BUT - the drywall anchors it comes with are awful. Highly recommend getting different/screw type ones to use with the brackets.
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Mar 20, 2024
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Mar 6, 2024
High quality, easy installation. Love it.
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Mar 6, 2024
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Feb 28, 2024
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Feb 28, 2024
Beautiful product just what we were looking for!
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Feb 28, 2024
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Feb 28, 2024
Love it! Minimalist and modern.
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Feb 28, 2024
Contemporary looking bathroom hook that goes beautifully with the Genta fixtures used in recent bathroom remodel.
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Feb 7, 2024
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Jan 17, 2024
It looks nice, and works well to hang the shower caddy. Rather pricey though for a hook!
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Jan 17, 2024
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Jan 6, 2024
I am very satisfied with the Moen accessories.
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Dec 6, 2023
Even though I took my ruler to see the dimensions of this robe hook, I was disappointed to see how small it was. I didn’t think it’d support the heavy terry robes we have. The quality seems fine, the color a nice matt black. I took it back due to its size
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Response from Moen Plus SupportDec 8, 2023
Hello KAREN and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen Genta Single Hook Robe Hook in Matte Black did not meet your expectations. The BH3603BL includes a drywall anchor for secure installation, like our larger robe hook options. We are sorry to hear you decided to return this product and hope you will give us a try again in the future. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
Nov 15, 2023
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