There is a quality control issue with this Home Care Designer Ultima grab bar model in the 24” Chrome finish. The 18” size of this grab bar is shiny chrome, but in the 24” size, the finish DOES NOT MATCH. It looks like polished stainless steel. There are milling lines on the bar, the end flanges are less shiny, and on the inside, the finger grips are completely devoid of Chrome plating and show a black coloration. We tried purchasing FOUR of these from different vendors without success.
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Response from Moen Plus SupportNov 9, 2022
Hello ContractorTom and thank you for your interest in Moen products. We are very sorry to hear of the condition of the multiple Moen Home Care 24 in. x 1-1/4 in. Concealed Screw Grab Bar with SecureMount and Curl Grip in Chrome that you purchased. What you described is not consistent with the quality we strive to provide. We apologize for the extra time, effort and frustration this has caused and we hope you will give us a try again in the future. If you have additional questions, Moen product specialists can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am - 7:00 pm Eastern Time.
1 found this review helpful
Jun 22, 2022
Stylish design with secure grip
I bought this bar to be used in a vertical placement for step-in support in my guest bath. It's a perfect match for existing horizontal grab bar. The design is more stylish than the standard grab bar. I like that the inside is ridged with a little more pebbly finish that provides a better grip.
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Verified Purchase
Recommended
1 found this review helpful
Jun 4, 2019
The product will be useful for its intended installation, but the description of "Curl Grip" is n...
The product will be useful for its intended installation, but the description of "Curl Grip" is not depicted in the photo. I might have chosen a different item had I known the "Curl Grip is on the back side of the grab bar.
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Verified Purchase
3 found this review helpful
Dec 26, 2018
Good quality
Good quality
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Verified Purchase
Recommended
1 found this review helpful
Jan 16, 2018
Looks designer as opposed to utilitarian. Finger grips are great. Brushed nickel finish is classy...
Looks designer as opposed to utilitarian.
Finger grips are great.
Brushed nickel finish is classy.
Hidden screws make this a must.
It has been in my new bathroom for a month and it is very secure and I feel much safer getting in and out of the shower.
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Verified Purchase
Recommended
1 found this review helpful
Nov 1, 2017
The grab bar is of excellent quality, however, as with any grab bar, accurately locating studs be...
The grab bar is of excellent quality, however, as with any grab bar, accurately locating studs behind tiled walls is difficult. Moen SecureMounts made the installation much easier and allowed for more flexibility on where the bar could be located. The installed unit has been in use for one month and is now providing a safe means to get up and stand in the tub/shower especially for anyone who has impaired mobility. This grab bar totally meets my expectations. Based on my experience with this product, my intent is, in future, to install other Moen grab bars to provide safe entry and exit from the tub.
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Verified Purchase
Recommended
Aug 20, 2017
I was looking for a solid, functional grab bar, but my wife insisted it not be the traditional br...
I was looking for a solid, functional grab bar, but my wife insisted it not be the traditional brushed stainless steel type. This was a great solution. The finger grooves on the back of the bar make it grippable for me and the styling makes her happy.
A caution - if you are looking for different lengths with the "curl grip" feature, you can search on " grab bars curl grip", but that may not show you all the alternatives. Try "Moen 18 in grab bar". Then look at the images and read the descriptions carefully, sometimes the phrase curl grip is only in the details.
This is true for both the Home Depot and Moen sites.
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Verified Purchase
Recommended
4 found this review helpful
Jul 21, 2017
Solid, strong and stylish. Finger groves on the backside of the bar provide the extra "gripabili...
Solid, strong and stylish. Finger groves on the backside of the bar provide the extra "gripability" that I need, but avoids the brushed stainless steel, institutional look that my wife would not accept in her new bathroom. I put 6 others of various lengths in two bathrooms.
One caution, it often takes a bit of digging on this web site to find all the different lengths of MOEN Ultima available (12, 18, 24, 42, 48 inch), often you have to hunt by desired length, then MOEN - or by "Ultima" or "Curl grip". MOEN's website is no better.
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Verified Purchase
Recommended
6 found this review helpful
Jul 4, 2017
easy to install, look fantastic !
easy to install, look fantastic !
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Verified Purchase
Recommended
1 found this review helpful
Nov 30, 2016
So far, very satisfied with our purchase. We also ordered an 18" and an 32" to mount at an angle ...
So far, very satisfied with our purchase. We also ordered an 18" and an 32" to mount at an angle in the shower. The grips are real nice too, just like a car steering wheel. The 1 1/4 " dia. also fits women's hands easier than an 1 1/2 " which we had previous to remodel. Also received in 2 days regular shipping., HD also beat our plumbing suppliers price by $5.00 and was delivered to door. We used all Moen Kingsley product for bathroom. Sink and shower faucet, toilet paper holder, 18" towel rack, and even toilet handle. Nice products.
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Verified Purchase
Recommended
4 found this review helpful
May 30, 2016
Great grab bar!
This grab bar is sturdy, well made and easy to install. I bought it in old world bronze and it match my showerhead and other bathroom accessories in my new shower perfectly! It also has indentations on the backside so you can grip it better. Hope you can see it well in the pic.
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DIY
Verified Purchase
Recommended
2 found this review helpful
Dec 2, 2015
Very nice
Excellent, appearance, and functionality. Would definitely buy again. Our contractor installed it, so can't comment on the ease of installation.
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DIY
Recommended
3 found this review helpful
Mar 20, 2013
Oh For That Designer Look
Instead of "Clinical" look! Very delighted with the results and a must for safety without compromising the designer look and coordinates beautifully with brushed nickel finish of existing fixtures (Pfister Ashfield design).
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Verified Purchase
Recommended
6 found this review helpful
Mar 5, 2013
On Moen grab bar & shelf unit
These absolutely look great. I have wall to ceiling subway tiles in shower so was afraid these wouldn't look good but was I wrong. The brushed nickel finish looks terrific with the tiles.
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Verified Purchase
Recommended
2 found this review helpful
Apr 10, 2024
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Verified Purchase
Apr 5, 2024
love the safety grip on bar. Totally satisfied with product.
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Verified Purchase
Mar 20, 2024
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Verified Purchase
Mar 6, 2024
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Verified Purchase
Feb 21, 2024
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Verified Purchase
Feb 15, 2024
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Verified Purchase
Feb 15, 2024
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Verified Purchase
Feb 15, 2024
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Verified Purchase
Feb 14, 2024
These are a must for your new walk in shower. They are easy to install , come with stainless screws and cover up end caps.
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Verified Purchase
Feb 7, 2024
Easy install. Mounted vertically on stud center for maximum strength. Attractive enough to look less institutional than the others.
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Verified Purchase
Jan 3, 2024
This grab bar is exactly what I needed. The color matches the other fixtures in my bathroom (especially important since I have a clear glass shower door). I especially appreciate the concealed screw design for its aesthetics and ease of keeping it clean, It provides safety and peace-of-mind for my husband. My order was easy to make on homedepot.com since it is not carried in stores and it arrived timely.
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Verified Purchase
Dec 27, 2023
It is perfect in my bathroom - could not be happier! I use it every day when I shower.
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Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 29, 2023
The bar itself is great but the flange covers are unbelievably cheap and difficult to snap into place. I have deformed one of them in the process of trying to install it. The grab bar itself is great and deserves a better flange cover. I am tempted to remove the whole thing and return it.
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Response from Moen Plus SupportDec 1, 2023
Hello RHL and thank you for the feedback you posted on the Home Depot website. We are very sorry to hear of the difficulty you have experienced with securing the decorative covers over the Moen SecureMount flanges included with the Moen LR8716D3GBN Home Care 16 in. x 1-1/4 in. Concealed Screw Grab Bar with SecureMount and Curl Grip in Brushed Nickel. As the original purchaser of the Moen LR8716D3GBN Home Care 16 in. x 1-1/4 in. Concealed Screw Grab Bar with SecureMount and Curl Grip in Brushed Nickel, you can contact Moen directly under the product lifetime limited warranty. Moen product specialists would be happy to work with you and to find a satisfactory warranty resolution. Please call us at 1-800-289-6636; we are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.