Many reviews will give you the *initial* impression: easy to install, fairly quiet, no problems so far etc., but within a year they will rust. We have never used this disposal even one time and it's now rusted solid. Not good!
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Response from Moen Plus SupportNov 9, 2021
Thank you GregH so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Lite Series 1/3 HP Continuous Feed Garbage Disposal with Power Cord and Universal Mount has a corrosion-proof polymer grind chamber. Please contact Moen directly to speak with a Product Specialist at 800-289-6636 for further assistance. Our current business hours are Monday through Friday from 8:00 am – 7:00 pm (Eastern Time).
Nov 3, 2021
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Oct 29, 2021
This is lightweight and it’s pretty easy to install. Took...
This is lightweight and it’s pretty easy to install. Took me less than an hour.
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Response from Moen Plus SupportOct 31, 2021
Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website. We are pleased to hear that the Prep Series 1/2 HP Continuous Feed Garbage Disposal including Stainless Drain Stopper, model GXP50C, was easy to install and is lightweight. If you need any future assistance, our specially trained Product Consultants can be reached at 1-800-289-6636 and they are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
Oct 17, 2021
Nice & quiet; works great!...
Nice & quiet; works great!
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Oct 6, 2021
It works fine so far.The same model I had before...
It works fine so far.The same model I had before last 3 years
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Jul 26, 2021
Rusted
Rusted within one year. Warranty doesn’t cover rust. Great job Moen. Won’t be buying this again.
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Response from Moen Plus SupportJul 26, 2021
Hello Jeff and thank you for the feedback you posted on the Home Depot website. We are sorry to hear about the rust on your Model GXP33C, Moen Lite Series 1/3 HP Continuous Feed Garbage Disposal with Power Cord and Universal Mount. This disposal carries a 5 year warranty that does cover rusting. What you described is not consistent with the quality we strive to provide. Our product specialists would appreciate the opportunity to work with you to find a satisfactory warranty resolution. Please contact us at 1-800-289-6636; we are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
Jul 17, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 8, 2021
Super easy installation for any DIYer. very compact unit and...
Super easy installation for any DIYer. very compact unit and pretty quiet as well. I highly recommend it!
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Verified Purchase
Jun 10, 2021
Very quiet ang efficient...
Very quiet ang efficient
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Verified Purchase
May 19, 2021
Great product great price
Great product great price
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Verified Purchase
Recommended
May 17, 2021
Works great.. love it...
Works great.. love it
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Verified Purchase
Apr 22, 2021
The disposal was easy and fast to install and surprisingly...
The disposal was easy and fast to install and surprisingly powerful enough
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Verified Purchase
Apr 21, 2021
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Verified Purchase
Jan 20, 2021
Lasted two weeks
The unit is very loud when it works. It got jammed on a small tomato skin. It takes hours to un jam and then you just want to throw it out after. The unit is tiny and has no way to manually clear a jam so your stuck digging into it with an object or your hand. I am already replacing it and moen hasn't even responded to me. I do not recommend this disposal 1/3 hp for anyone that actually uses their kitchen.
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Response from MoenJan 20, 2021
Thank you DannyBoy so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Lite Series 1/3 HP Continuous Feed Garbage Disposal with Power Cord and Universal Mount includes a 5-warranty with purchase. Moen would like the opportunity to assist you, we are currently experiencing higher than normal call volumes and we assist you at our earliest convenience. You can contact Moen’s consumer services at 800-289-6636. Our business hours are 9:00 a.m. - 5:30 p.m. Monday through Friday Eastern Time.
1 found this review helpful
Oct 25, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from MoenOct 30, 2020
Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website regarding the Lite Series 1/3 HP Continuous Feed Garbage Disposal with Power Cord. Our Product Specialists are available for technical/warranty assistance if needed. We can be reached at 1-800-289-6636 Monday through Friday from 9:00 am – 5:30 pm Eastern Time.
Verified Purchase
Oct 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 25, 2020
Very easy to install. For me it was a direct replacement. Works great. I have already recommended...
Very easy to install. For me it was a direct replacement. Works great. I have already recommended this unit to 3 people.
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Verified Purchase
Recommended
Jun 17, 2020
Works nice runs smooth...
Works nice runs smooth
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Verified Purchase
Jun 17, 2020
Very quite easy to install for a handyman around my...
Very quite easy to install for a handyman around my house it took me less then 15 min to install
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Verified Purchase
Jun 2, 2020
Easy installation took me about an hour. Had to replace all the drain plumming
Easy installation took me about an hour. Had to replace all the drain plumming
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Verified Purchase
Recommended
May 31, 2020
Very easy to install. Quieter then I thought. Very happy...
Very easy to install. Quieter then I thought. Very happy with the product.
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Verified Purchase
Apr 30, 2020
Just installed this 1/3 HP a month ago and it...
Just installed this 1/3 HP a month ago and it works fine, but I'd go with a little higher HP if I had it to do over again. 1/3 HP is a tad on the weak side. I'm afraid to try anything too stiff like cooked meats or vegetables. I was even afraid to try lemon halves. Works for the little particles from rinsed plates though.
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Response from MoenMay 7, 2020
Hello BNessMonster and thank you for the feedback you posted on the Home Depot website. The Moen Lite Series 1/3 HP Continuous Feed Garbage Disposal with Power Cord and Universal Mount is with 1/3 horsepower Vortex ™ motor and has powerful grinding for everyday kitchen scraps. For warranty or technical assistance, please call us at 1-800-289-6636; we are available Monday through Friday from 8:00 am - 7:00 pm Eastern Time.
Verified Purchase
Apr 22, 2020
Excellent disposal
Installed 2 days ago. It took me about an hour. (Would have taken less time if the previous owner had not glued the old disposal and drain pieces in place, but that's another topic.) This replaces an older 3/4 HP ISE disposal that was HUGE, and supposedly had sound insulation. This new Moen disposal is half the size, and I was pleasantly surprised to find it's also quieter! It runs at a higher RPM than the old ISE model, so the 1/2 HP motor seems equipped to handle anything I throw at it. The rubber strainer/collar is removable, so in case it tears (which they all do over time), it's easy to replace. The only potential issue is the collar doesn't let as much stuff through, including water, so I see water backing up, even though the drain is completely clear. If I remove the collar, water drains quickly. BUT, that also means things like spoons and forks are not going down this one, so maybe that's a blessing.
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Recommended
Apr 21, 2020
I have to buy another part and strip wires...which means...
I have to buy another part and strip wires...which means I’m gonna have to spend more money to get someone to do that for me. Not pleased as that wasn’t in details. We don’t have a plug under the sink.
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Response from MoenApr 23, 2020
Hello Elizabeth and thank you for the feedback you posted on Home Depot’s website. The Moen GX Pro Series 1/3 HP Continuous Feed Garbage Disposal including Stainless Drain Stopper is specified with a Pre-installed power cord which provides savings over models where the cord must be purchased separately, the cord is designed to easily remove for optional hardwiring. If you should require installation or technical assistance, please contact one of our Product Specialists at1-800-289-6636.
Verified Purchase
Apr 20, 2020
Replaced a one HP 5 year old Badger unit
This 1/2 much quieter and efficient. Very easy to replace (read the instructions). I did not at first so the wife had to correct me. You have to tighten the three screw before spinning on the Moen.
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Recommended
Apr 13, 2020
Not made to last
I purchased this for my kitchen last June (2019). It seemed to work well and then it just died (Apr 2020). We never put anything but food scraps - usually vegetable cuttings - into the disposal. At the listed 1/2 HP (or roughly 375 Watts) the motor should have had no problems. I bought this because I believed Moen to be a quality name brand and the listed HP more than sufficient. It's the first disposal I've owned that has just died at such a young age. The previous one was over 30 years old.
As an engineer with over 25 years experience in Silicon Valley I don't recommend this product.
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Response from MoenApr 18, 2020
Hello BBR2 we were disappointed to read that the Moen GX Pro Series 1/3 HP Continuous Feed Garbage Disposal is not working for you. The issue described in your review would have been best handled under Moen’s 2 year Limited warranty. We would have been delighted to troubleshoot the issue and present you with warranty options to quickly resolve the matter. Please feel free to contact us at 1-800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday. We are here to provide support and ensure you will be satisfied with your Moen product.
4 found this review helpful
Apr 2, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from MoenApr 4, 2020
Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website regarding the Moen GX Pro Series ½ HP Continuous Feed Garbage Disposal. Our Product Specialists are available for further technical/warranty assistance if ever needed in the future. We can be reached at 1-800-289-6636 Monday through Friday from 9:00 am – 5:30 pm Eastern Time.