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Customer Reviews for MOEN Spa Shower 1-Spray 8 in. Dual Wall Mount Fixed and Handheld Shower Head with Magnetic Dock in Spot Resist Brushed Nickel

Internet #311952113

Model #N207C0SRN

Store SKU #1005309656

  • Showering reimagined: atomized water creates blissful spa shower
  • Delivers an exceptionally effective shower while conserving water
  • For optimal experience, install in a fully-enclosed shower

Customer Reviews

  • 3.3
    out of 198 reviews
  • 57% recommend this product
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Showing 1-30 of 198 reviews
Did not like it at all. For the price, wish...
Did not like it at all. For the price, wish I could be able to control the handheld sprayer separately from the shower head. And to be able to change the spray pattern on the shower head.
by
Response from MoenMar 10, 2021
Hello Francisco and thank you for the feedback you posted on the Home Depot website regarding the Moen Nebia 1-Spray Shower Head with Hand Held Shower Head. We are sorry to hear that this unit didn’t function as you expected. Our Product Specialists are available for further technical/warranty assistance. We can be reached at 1-800-289-6636 Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
  • Verified Purchase
1 found this review helpful
Impressive looking and feeling but with a catch
Pros: 1) The Moen Nebia looks really good even with its two hoses (for the adjustable shower head and the hand held). 2) The "atomized" spray does provide good coverage of easily adjusted temperature water and does a surprisingly good job at rinsing. 3) The magnetic dock is interesting and does work to hold the hand held sprayer securely. 4) The valve (and trim kit ($200)) adjusts the water temperature but the pressure is not adjustable. Cons: 1) The Moen Nebia requires a Moen posi-temp rough-in valve ($125) and the plumbing acumen to remove the old valve and install the new. It is not reasonable to expect that you will have an existing Moen posi-temp valve already installed. This was not, in my mind, a reasonable DIY. 2) The Nebia is relatively large and will overpower a standard stall shower. My two-person shower, with seat was a perfect fit and when the doors are closed it does provide a spa like feeling. Notes: 1) Don't forget to take the opportunity to install a solid grab bar. 2) You can buy additional magnetic docks for about $30 and install with bracket or adhesive (both included). Overall, recommended (as long as you recognize the necessary valve, trim kit, and plumber).
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    • Recommended
    Very poor water delivery...
    Very poor water delivery
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    Response from MoenFeb 24, 2021
    Hello Luv and thank you for your feedback on Home Depot website for the Nebia by Moen 1-Spray 8 in. Dual Shower Head and Handheld Shower Head with Magnetic Dock in Spot Resist Brushed Nickel. We do appreciate your business and we regret our product did not meet your expectations. The flow rate from the showerhead and hand held showerhead is 1.75 GPM. Should you require any warranty or pre-purchase assistance, please call us at 1-800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday. Moen
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    Response from MoenFeb 24, 2021
    Hello HomeDepotCustomer and thank you for the rating you posted on the Home Depot website. The Nebia by Moen 1-Spray 8 in. Dual Shower Head and Handheld Shower Head with Magnetic Remote Dock in Chrome and White has been thoughtfully designed, manufactured under strict quality guidelines and is backed by our lifetime-limited warranty to the original product purchaser. Should you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday. Moen
    • Verified Purchase
    Because when using the hand shower the top one does...
    Because when using the hand shower the top one does not close to make it very expensive, it is very bad.
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    Response from MoenFeb 22, 2021
    Hello HomeDepotCustomer and thank you so much for the feedback you posted on the Home Depot website. When the handheld showerhead is used for the Nebia by Moen 1-Spray 8 in. Dual Shower Head and Handheld Shower Head with Magnetic Dock in Spot Resist Brushed Nickel the showerhead does not turn off. We do appreciate your business and we regret our product did not meet your expectations. Should you require warranty assistance for this or any other Moen product you purchased, please call us at 1-800-289-6636. We are available Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
    • Verified Purchase
    Not what I expected
    From what I read, I thought it would be a great product but it stopped working within month and the pressure is zero, seriously misty and only misty.
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    Response from Moen Consumer ServicesJun 18, 2021
    Hello Not for us and thank you for the feedback you posted on the Moen website. We are sorry to hear your Moen Nebia By Moen™ Black Two-Function 7.9" Diameter Spray Head Standard With Handshower stopped working for you. We have sent you an email to get more information so that we can work with you to find a satisfactory warranty resolution.
      Great shower head and hand sprayer. Installation was easier...
      Great shower head and hand sprayer. Installation was easier than it was to clean the shower wall before I installed it but I took the opportunity to clean the grout and reseal it before the unit was installed.
      by
      • Verified Purchase
      Most relaxing shower I have EVER had, Great Purchase...
      Most relaxing shower I have EVER had, Great Purchase
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      • Verified Purchase
      Didn’t fit as expected. Not as easy to install as...
      Didn’t fit as expected. Not as easy to install as shown on videos. Since its a mist falling down it gets all over the walls and all over the bathroom. Looks beautiful, but not too practical.
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      Response from MoenFeb 3, 2021
      Hello Jayson and thank you so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to hear your opinion concerning the Nebia by Moen 1-Spray 8 in. Dual Shower Head and Handheld Shower Head with Magnetic Dock in Spot Resist Brushed Nickel. We do appreciate your business and we regret our product did not meet your expectations. Should you require warranty assistance for this or any other Moen product you purchased, please call us at 1-800-289-6636. We are available Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
      • Verified Purchase
      To much mist from the head. Doesn’t rinse hair...
      To much mist from the head. Doesn’t rinse hair well and water cool as it hits your body.
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      Response from MoenJan 29, 2021
      Thank you JEFF so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Nebia by Moen 1-Spray 8 in. Dual Shower Head and Handheld Shower Head with Magnetic Remote Dock in Chrome and White produces atomized drops of water. While the atomized drops of water are small in size, they are mighty! Each water drop works harder to get you clean, helping to effectively rinse shampoo out of even the thickest of hair. Smaller droplets cool off faster than larger ones, but we've custom-designed Nebia by Moen spray nozzles themselves, as well as their special arrangement to ensure thermal comfort for our users. The docked hand shower also provides additional warmth. For best full coverage experience, we recommend installing the magnetic dock with hand shower at hip or torso height. For proper troubleshooting, please contact Moen’s warranty center at 800-289-6636. Our business hours are 9:00 a.m. - 5:30 p.m. Monday through Friday Eastern Time. Moen
      • Verified Purchase
      I bought this product in early December 2020 and waited six weeks to write the review to be sure ...
      I bought this product in early December 2020 and waited six weeks to write the review to be sure my initial impressions were lasting, and they were. This shower lives up to its billing, providing a spa-like experience for my 32" X 44" fully enclosed shower stall. Within minutes, the heavy mist opens pores and breathing passages and soaks away day-to-day aches and pains, leaving me feeling fresh and revitalized every time. The installation instructions were comprehensive, well-written, and easy to follow, and the system was easy to install for anyone with moderate DIY skills. However, I must note two things I believe are important to a good user experience. First, the instructions suggest this product is best used in a smaller, enclosed shower stall, and my observations show this is probably true. When the show is first turned on, the water hitting your head and shoulders is much warmer than the water hitting your feet and legs. This is because the water is rapidly cooling through evaporation, enhanced by the fine droplets created by the shower nozzles. Once the air in the shower becomes saturated, the variation in temperature from head to foot becomes much less noticeable. This happens in 15 to 30 seconds in my shower, but may not happen at all in a much larger stall or one that is not enclosed. Second, the design of the shower necessitates a robust ventilation system to prevent excessive condensation problems in the bathroom. If these conditions are met, I believe anyone would be happy with the resulting experience.
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      • Verified Purchase
      • Recommended
      It’s a poor water delivery system. I took it down...
      It’s a poor water delivery system. I took it down it’s sitting in my garage.... it’s a spray mist that even with hot water full on still leaves you cold and partially wet. I do not recommend and want a refund
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      Response from MoenJan 31, 2021
      Hello Mike and thank you for your feedback on Home Depot website for the Nebia by Moen 1-Spray 8 in. Dual Shower Head and Handheld Shower Head w/ Magnetic Remote Dock in Matte Black and Chrome. We do appreciate your business and we regret our product did not meet your expectations. The flow rate from the showerhead is 1.35 GPM and we recommend your water heater to be set to at least 115 degrees. Should you require any warranty or pre-purchase assistance, please call us at 1-800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday. Moen
      • Verified Purchase
      Was reluctant to purchase but so glad I did ....
      Was reluctant to purchase but so glad I did . Shower experience unlike any other. It’s like being surrounded by droplets of water. Was worried because the water pressure at my home is not the greatest but the shower head works perfectly. The only thing I have to warn about is the shower will feel cooler with your normal setting. To get a hot shower you have to turn th valve all the way to hot. Enjoy this product every time I am in the shower.
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      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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      • Verified Purchase
      That's a shower!
      Wow I never knew that I could get so wet in a shower. You can in the Nebia. That is a full blown shower that is pleasing and refreshing. I like the ability to move the showerhead up and down. Works well for my wife as she is shorter than me. I love the pressure and encompassing feel of the shower. Even though I give it a 5, I have two small details that I should mention. It does not come with a diverter. I understand why but I would have liked to get the full package. I wish the hand shower had more pressure in it. Obviously a personal choice. Overall, a great experience.
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        • Recommended
        Worse shower head ever! Sprays a fine mist of water...
        Worse shower head ever! Sprays a fine mist of water which goes everywhere and make the water cold.
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        Response from MoenJan 19, 2021
        Hello Bad and thank you for your feedback on Home Depot’s website for the Nebia by Moen 1-Spray 8 in. Dual Shower Head and Handheld Shower Head with Magnetic Dock in Spot Resist Brushed Nickel. We do appreciate your business and we regret our product did not meet your total expectations; the maximum flow rate for the unit is 1.75GPM. Should you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday. Moen
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Not worth the price....
        Not worth the price.
        by
        Response from MoenJan 19, 2021
        Hello Jake and thank you for your opinion and feedback about the Nebia by Moen 1-Spray 8 in. Dual Shower Head and Handheld Shower Head with Magnetic Dock in Spot Resist Brushed Nickel. Should you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday. Moen
        • Verified Purchase
        Like taking a shower in an automatic car wash...
        Like taking a shower in an automatic car wash
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        • Verified Purchase
        Love it, love it, love it!
        Even though,pI was expecting more different functionality like different water features, I love it,..its like being under the rain and if you add very hot water it will not burn you instead it will make it a nice experience!
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          • Recommended
          Do not waste your money.
          The spray of water is nothing like the video. It's a light mist. The button on the spray handles are so hard to use and now after 3 months they won't work. I repeat....Do Not Waste Your Money. It's just a great video!
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          Response from MoenJan 4, 2021
          Thank you Dee so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Nebia by Moen 1-Spray 8 in. Dual Shower Head and Handheld Shower Head with Magnetic Dock in Spot Resist Brushed Nickel allows 1.75gpm with a minimum of 20psi. Please contact Moen’s warranty center for further assistance at 800-289-6636. Our business hours are 9:00 a.m. - 5:30 p.m. Monday through Friday Eastern Time. Moen
            ike standing in the middle of a warm summer rain
            I am so glad I purchased this. It really feels like you are immersed in water Makes you feel just great!
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              • Recommended
              Sleek in design, poor water pressure
              Overall, it's a beautiful shower head, but I don't recommend it. Pros: Beautiful design. It's modern, well made and looks beautiful in our shower and bathroom. It's relatively affordable and easy to install. Definitely saves water. Cons: Really only one, but it's a big one: poor water pressure. It's SO poor, that I felt chilly the entire time showering, and it reminded me of the days when showering in Ethiopia as a medical student on a mission trip. Now, the closer I was able to the move the shower head near me, the better the pressure and heat, but still not ideal. I suspect I couldn't feel the heat as much due to the atomization of water, which I know is a feature of the shower head. It is currently winter and cold here, so maybe if I was showering in the summer time I would like the cool misty droplets, but I somehow doubt that.
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              Response from MoenJan 2, 2021
              Hello JV1082 and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Nebia by Moen 1-Spray 8 in. Dual Shower Head and Handheld Shower Head with Magnetic Remote Dock in Matte Black did not meet your expectations. The Nebia is Designed to deliver 1.75 gpm and should be installed in a fully enclosed shower. The flow rate is listed under the details section and on the specifications page, which can be viewed via the link under the "Info & Guides" section. Our Product Specialists are available for pre-purchase and technical/warranty assistance. We can be reached at 1-800-289-6636 Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
                buy it if you leave somewhere were you rely on a water tank and need to use as little water as possible
                Looks nice but very disappointing water pressure. You will take a shower with a very thin mist that barely give you enough to wash the soap off. This will probably work for someone looking to optimize the amount of water available and need to use as little water as possible to take a shower. Very disappointing, we will have to pay extra to the contractor to take it down ans replace it with a normal shower.
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                Response from MoenDec 11, 2020
                Hello Zami and thank you for your feedback on Home Depot’s website for the Nebia by Moen 1-Spray 8 in. Dual Shower Head and Handheld Shower Head with Magnetic Remote Dock in Matte Black. We do appreciate your business and we regret our product did not meet your expectations. Should you require any warranty assistance, you may call Moen at 1-800-289-6636. Our business hours are 9:00 a.m. - 5:30 p.m. Eastern Time Monday through Friday. Moen
                  • Recommended
                  by
                  • Verified Purchase
                  Read and heed the other reviews. Wish I had, as...
                  Read and heed the other reviews. Wish I had, as now I’m stuck with what I thought was upgrade to previous rain shower head. Halo sprays fine mist everywhere: painted walls above shower tiles get wet every time. So disappointed. Not spa experience I was hoping for and not even pleasant.
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                  Response from MoenDec 10, 2020
                  Hello KathyT and thank you so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to hear your opinion concerning the Nebia by Moen 1-Spray 8 in. Dual Shower Head and Handheld Shower Head with Magnetic Dock in Spot Resist Brushed Nickel. We hope you will give us a try again in the future. Our product specialists can be reached at 1-800-289-6636 and are available Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
                  • Verified Purchase
                  Though this was not my first choice I wanted a...
                  Though this was not my first choice I wanted a shower head that was movable up and down and also had a separate handheld sprayer that didn’t attach at the very top of the shower head. This one is all of that. It is a misting system however which is different than a regular shower head. Takes some getting used to. If you love a rain head you will love this one.
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                  • Verified Purchase
                  This shower was a bit intimidating to install at first from seeing all the parts in box but instr...
                  This shower was a bit intimidating to install at first from seeing all the parts in box but instructions were pretty direct and it helps to (lookup online videos),it has pretty good pressure that turns into a mist as it distances from shower head use the wand and (be sure your bathroom fan works well) may take a while to get used to.
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                  • Verified Purchase
                  • Recommended
                  So so very disappointing
                  Purchased this entire unit for a new bathroom remodel for my 83 year old mother. We are not rich, in fact, we probably fall along the poverty level. I am a stay at home Mom, husband has a good job, we have 1 child left in the house (15) and my Mother with Dementia that I take care of. I thought that if I paid for the most expensive shower head unit with attachment, that my mom, (who is not crazy about showering) would find comfort in sitting on the new builtin shower seat with her new "very expensive" shower wand and shower head and that it would all be worth the amount paid....I AM SO VERY DISAPPOINTED!!!! THIS SHOWER HEAD AND ATTACHMENT SUCK! The water coming out of the shower head HURTS my mothers delicate skin... and it seems to get cold as everyone else was saying, and the wand will not turn on, she used it a couple of times and now we cant get it to switch on....I am so mad, we ;paid a lot of money to have it installed and we paid alot of money for the unit it self and it is not worth it....I will be calling customer service and will be returning the entire unit, my Mother will now go with out taking a shower because of all of this...will never buy a MOER product ever again, cheap plastic, non working crap!!!!!
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                  Response from Moen Consumer ServicesNov 24, 2020
                  Hello Sharibearme and thank you for the feedback you posted on the Moen website. We are sorry to hear of the issue you have experienced with the handheld showerhead for your Nebia By Moen™ Black Two-Function 7.9" Diameter Spray Head Standard With Handshower and that it did not meet your expectations. We are pleased to see that you have worked with our Consumer Services Contact Center for a replacement handshower. If we can be of further assistance, please call us at 1-800-289-6636; we are available Monday through Friday from 9:00 am – 5:30 pm Eastern Time.
                    Sprays badly. I purchased 2 and will be returning both....
                    Sprays badly. I purchased 2 and will be returning both.
                    by
                    Response from MoenNov 20, 2020
                    Hello and thank you for the feedback you posted on the Home Depot website regarding the Moen Nebia 1-Spray 8 in Dual Shower Head and Hand Held Shower Head with Magnetix. We are sorry to hear that the spray pattern from the unit wasn’t what you expected. Our Product Specialists are available for pre-purchase and technical/warranty assistance. We can be reached at 1-800-289-6636 Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
                    • Verified Purchase
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