Customer Reviews for MOEN Voss 8 in. Widespread 2-Handle High-Arc Bathroom Faucet Trim Kit in Brushed Nickel (Valve Not Included)

Hello Diamond and thank you for the feedback you posted on the Home Depot website. We are sorry to learn that the installation of the Moen Widespread Bathroom Faucet Rough-In Valve with Drain Assembly - ½-inch IPS Connection took longer than you had expected. The valve includes all the necessary parts for installation, except the supply lines to your shut off valves. Should you ever have concerns with the functionality of the product, please feel free to call us at 1-800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm Eastern Time.

Hello Nick and thank you for the feedback you posted on the Home Depot website. I apologize that the finish on the website did not exactly match the finish on The Moen Voss 8 in. Widespread 2-Handle High-Arc Bathroom Faucet Trim Kit in Brushed Gold, model t6905bg. We are sorry that this finish did not meet your expectations. Our product specialists are available for pre-purchase, warranty, technical and installation assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello ArgyBargy and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Widespread Bathroom Faucet Rough-In Valve with Drain Assembly - 1/2 in. IPS Connection did not meet your expectations. The 9000 valve should have included a 7" long gray cylindrical installation tool for the mounting nuts. We apologize if the tool was missing, making the installation process difficult. Should you require any assistance with your Moen product, please contact us at 1-800-289-6636; we are currently available Monday through Friday from 8:00 am - 7:00 pm (EST).

Hello Athan and thank you for the feedback you posted on the Home Depot website. What you described is not consistent with the quality we strive to provide. The Moen Widespread Bathroom Faucet Rough-In Valve with Drain Assembly - 1/2 in. IPS Connection comes with a limited lifetime warranty to the original purchaser. The parts can be replaced. Our product specialists are available for installation, technical and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello Maria and thank you for your feedback on Home Depot’s website for our Moen Widespread Bathroom Faucet Rough-In Valve with Drain Assembly - 1/2 in. IPS Connection. The trim and valve are sold separately for certain models to make it easy to upgrade the style of your bathroom without having to replace the faucet plumbing. In the future, you may find it helpful to contact us for product/parts information prior to purchase. We would be able to verify kits needed for your project and make product recommendations best suited for your situation. Do not hesitate to call us at 1-800-289-6636; our business hours are 8:00 a.m. - 7:00 p.m. EST Monday through Friday. We are here to provide support and ensure you will be satisfied with your Moen product.

Hello Anne and thank you for the feedback you posted on the Moen.com website. We sincerely regret the issues you experienced with your Moen Voss Brushed Nickel Two-Handle High Arc Bathroom Faucet model T6905BN. What you described is not consistent with the quality we strive to provide. We have sent you an email to gather additional information so that we can address your concerns.

Hello JAMES and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the difficulty you have experienced with trying to get a replacement part for your Moen Widespread Bathroom Faucet Rough-In Valve with Drain Assembly - 1/2 in. IPS Connection. We are pleased to hear that you contacted one of our product specialists under the Moen lifetime limited warranty. The Widespread Bathroom Faucet Rough-In Valve with Drain Assembly - 1/2 in. IPS Connection has been thoughtfully designed, manufactured under strict quality guidelines to provide you with years of dependable/beautiful service and is also backed by Moen’s limited warranty to the original product purchaser. For installation, technical and warranty assistance, you can call us at 1-800-289-6636. We are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.