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Customer Reviews for MSI Arctic Ice Subway 12 in. x 12 in. x 8mm Glass Mesh-Mounted Mosaic Tile

Internet #202523616

Model #GLSST-AI8MM

  • Features crystallized glass brick tiles with a high gloss
  • Perfect for a kitchen backsplash, bathroom shower, or accent wall
  • Made for indoor only residential and commercial use

Customer Reviews

  • 4.2
    out of 35 reviews
  • 83% recommend this product
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Showing 1-30 of 35 reviews
We had Arctic Ice Subway tile installed professionally over the last 2 days. All I can say is th...
We had Arctic Ice Subway tile installed professionally over the last 2 days. All I can say is there it is beautiful and how I imagined it would be. We used a white grout to keep the blue and white theme. I had already installed a quartz counter that had a little sparkle in it so the effect is a little glam with clean lines and not overly fussy.
by
    • Recommended
    4 found this review helpful
    Overall great product. My wife and I did it as a DIY project in our kitchen and took us 2 separa...
    Overall great product. My wife and I did it as a DIY project in our kitchen and took us 2 separate days to get it done (we have a toddler). We were satisfied with the look and the product. Spacers are definitely needed (1/8"). We used the "simple mat" sticky paper and it worked great. Only Con would be at an angle you can see light gray lines on the bottom of each tile because of the backing/lighting.
    by
      • Recommended
      11 found this review helpful
      Great Tile!
      After looking all over the internet for colored subway tile, I found this. I was skeptical because it couldn't see it in person but the price was much more affordable than anything else I could find so I took a chance. The tile looks great in person but is more of a blue/green aqua than a sky blue. I would suggest having a professional installer. The overall look is exactly what I wanted and I couldn't be more pleased.
      by
      • Verified Purchase
      • Recommended
      12 found this review helpful
      Great product
      Received the rpoduct on time. Had to reorder as we were short...this shipment took a long time. Overall great product and company
      by
      • Verified Purchase
      • Recommended
      9 found this review helpful
      So-so tile; horrible shipping from Home Depot
      Unfortunately most of my review and rating is about Home Depot, but I'll start with the tile. Pros: Great and unique color. Good price for glass subway tiles. Cons: Many tiles are misaligned on the glue sheet. Tiles have extremely inconsistent size/glass fill which makes perfect grout lines basically impossible. Due to these two issues the job took almost three times as long as it should have. Several tiles had scratches on the backing which shows through the tile as a scratch since the color comes from the backing. Now on to Home Depot... It took Home Depot almost 2 weeks to ship my order. Totally unacceptable. I called several times and no one had any idea how to look up what was going on or when the product would ship. How can Home Depot have such a poor product tracking system? I ordered 55 sheets, so 5 boxes + 5 loose tiles. They decided to put each tile box plus one loose sheet into a cardboard box with zero padding, shipping from California to Michigan! When the boxes arrived I had many, many broken tiles....I counted over 60 broken tiles, ranging from a small nick to a complete shatter. I ordered more tiles of the same type from Wayfair. They shipped the day after I ordered them, and were packaged very well with bubble wrap. I will likely never order from Home Depot again.
      by
      • Pro
      18 found this review helpful
      Color is misnamed
      This tile is not clear white; it is a beautiful aqua shade that reflects the colors around it. I could only find the small mosaic in stores, so I finally ordered online. The largest loose subway tiles were my first choice, but there were extra shipping charges for it, for some reason. I am very pleased with my choice.
      by
      • Verified Purchase
      • Recommended
      30 found this review helpful
      these tiles really shine
      My wife picked out these tiles and i love the final result. They have that "sea glass" color, giving them a natural feel you rarely find at a discount box store. I installed the tiles myself. This was my first tile job, but i would say cutting glass tiles takes some tricks and patience. I took one point off for quality because the tiles were not all straight on the mesh and some tiles had imperfections. Overall a success, now i just need to bring the rest of the kitchen up to par!
      by
      • Verified Purchase
      • Recommended
      30 found this review helpful
      Beautiful glass tile at great price.
      I spent a few week looking for glass tile and the majority of the ones that I found were almost double the price of these tiles. The were shipped very carefully and all came undamaged. The tiles were installed and they look beautiful.
      by
      • Verified Purchase
      • Recommended
      29 found this review helpful
      Although purchased a few months ago, actually installed in September 2018. I love it--it looks so...
      Although purchased a few months ago, actually installed in September 2018. I love it--it looks so elegantly beautiful! It stands out and is immediately accompanied with "oohs and aahs" as soon as one enters the kitchen. I live in a small condominium building and I know my kitchen is the prettiest of all. Thank you.
      by
      • Verified Purchase
      • Recommended
      Whole box of broken tiles with many broken in other...
      Whole box of broken tiles with many broken in other boxes. Put our renovation off schedule.
      by
      • Verified Purchase
      Cheap and looks great for the price@ $5 a sheer....
      Cheap and looks great for the price@ $5 a sheer.
      by
      • Verified Purchase
      TMy project came out very beautiful. I would rrecomemd...
      TMy project came out very beautiful. I would rrecomemd one hundred percent.
      by
      • Verified Purchase
      This seems like a very nice tile, however if you are looking for a blue tile as pictured keep loo...
      This seems like a very nice tile, however if you are looking for a blue tile as pictured keep looking. The color of this tile is probably closest to a seafoam green not blue
      by
        1 found this review helpful
        Dull and broken
        I was so excited to get this for my backsplash. However, the color is much more green than blue, and maybe even some yellow in it? It was not the crisp clear blue/Aqua in the pictures. Also, nearly half of the sheets arrived broken!! I returned it all and went with a different tile.
        by
          1 found this review helpful
          Poor quality- 24 sheets ordered, all flawed :-(
          I ordered a sample and loved the size and color so I ordered 24 sheets total. Looked great in the package, but after opening all of the sheets when we were ready to install, every single one was scratched or chipped! I was so sad to have to return all of the sheets, not to mention the frustration and inconvenience we incurred as a result. I will avoid this brand in the future due to poor quality control. Thankfully we noticed the flaws before paying for the tile to be installed!
          by
            1 found this review helpful
            Beautiful color... too bad most pieces had broken tile.
            Beautiful, thick glass tile. A light mint/sea glass look. Ordered 40 sq. ft. when I only needed 28 to help cover breakage. However I would say 90% of the 1 sq. ft sheets have something wrong, either defects on the front or back of tile creating an odd shadow or more often chips/half an inch broken off the sides of the side tiles. Could we still install this by cutting the broken pieces off of the mesh and putting on new ones and hand piecing the majority of the pieces? Yes. Will we? We shall see... going to look to see what else we can find before attempting to cobble together the unbroken pieces together. I'm guessing trying to remove broken pieces and piece together undamaged pieces would probably double the installation time.
            by
            • DIY
            3 found this review helpful
            What didn't break is beautiful...
            This tile is beautiful once installed, the problem is getting it to you. I would be ready for a 25% breakage rate when ordering. It is pretty bad. Otherwise the color is pretty, and the glass looks amazing. The white backing makes it work easily. I'm not sure if I would recommend this or not. The breakage, and not being able to go to a local store to get it is a big issue to me.
            by
            • Verified Purchase
            1 found this review helpful
            Gorgeous product, arrives broken every time
            If this is stocked in your local store go for it. The color is gorgeous and it looks beautiful. If you need it shipped to home or store, proceed with caution. We needed only 18 square feet for our kitchen remodel and had to order and return three different times because so many arrived broken. There is no cushioning or protection at all in the packaging. I ordered more than was needed each time, and at least 40% of each order was damaged beyond usability. So if you don't mind buying waaaaaay more than you need and returning the broken ones then this product is great.
            by
              • Recommended
              5 found this review helpful
              This is exactly what I wanted!
              I love this glass subway tile! As others have said, Arctic Ice isn't white. It's more of an aqua sea glass color, which is exactly what I wanted. It picks up the pale green fleck in my Silestone Stellar Snow quartz countertop and looks great with my creamy white cabinets. This subway mosaic tile wasn't available in the store so we ordered a sheet first to make sure it was what we wanted. When we ordered the backsplash, several tiles were broken so we had to take them back and order more. That caused a delay so our installer had to come back and finish. When we ordered our countertop through the kitchen department at Home Depot, everything went very smoothly, but we had to order the backsplash through the flooring department. That was another story! They weren't as helpful and there were several frustrating delays. Seemed like they couldn't get their act together! It's all done now and looks great. This backsplash is gorgeous!
              by
                • Recommended
                Beautiful but flawed
                The tiles are beautiful and easy to install but not all of them where mounted in the mosaic straight and had to be cut out and placed individually . In addition some arrived damaged so again we had to cut out pieces instead of using the entire sheet . All and all we where pleased with the product and love our new kitchen backsplash .
                by
                  • Recommended
                  Very pretty!
                  I had it stacked as opposed to brick mosaic style. harder to install that way but looks good.
                  by
                    • Recommended
                    1 found this review helpful
                    Glass subway tile
                    Beautiful glass subway tile at a great price. The tile will be used for the inside of a 12 x 12 built in shelf in the shower, the glass tile will add a touch color and will go perfect with classic white subway tile.
                    by
                    • DIY
                    • Recommended
                    1 found this review helpful
                    Great match with old tile
                    The tile was received in a timely manner and matched the old tile beautifuly
                    by
                    • Verified Purchase
                    • Recommended
                    1 found this review helpful
                    Perfect color
                    I have not installed this tile yet, but I think it will be easy since it matches the white subway tiles' size that I am using with it. The only issue might be cutting through the thickness of the glass and getting a smooth straight edge. It looks exactly like the description.
                    by
                    • DIY
                    • Verified Purchase
                    • Recommended
                    2 found this review helpful
                    excellent
                    We put this in our kitchen as the backsplash. It looks beautiful with our white cabinets. We extended it all the way to the ceiling. We have received many compliments.
                    by
                      • Recommended
                      1 found this review helpful
                      Glass tiles look great however a few were adhered to the mesh incorrectly
                      Glass tiles look great however a few were adhered to the mesh incorrectly
                      by
                      • DIY
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      So pretty!
                      This glass tile backsplash was perfect for the modern look I was going for. It had the light green tint to it which made it feel very clean and cool and went perfect with my white cabinets and light gray quartz countertops. We had a professional install it because we wanted to detail to be perfect. We are very happy with this product.
                      by
                      • Verified Purchase
                      • Recommended
                      2 found this review helpful
                      I had the tile professionally installed - not one tile wasted.
                      I love it. Looks great, easy to clean. Brightens up my kitchen more than I even realized. The light bounces off it beautifully. Glad the installer was great since there was no room for error -- couldn't find more of the tile in all of Broward County.
                      by
                      • Verified Purchase
                      • Recommended
                      2 found this review helpful
                      Gorgeous Product
                      We have gotten so many compliments since we installed this backsplash. We got three boxes (we needed 30sqft) and nothing was damaged. Highly recommend this product in a white kitchen (countertop is white/gray/silver quartz) since it breaks up all the white but still leaves a very clean modern look.
                      by
                      • Verified Purchase
                      • Recommended
                      8 found this review helpful
                      Poor
                      over 1/4 of the product came broken so we had to cut and paste them to complete the job. cost alot more to install due to this as well as loss of damaged pieces. Could not return (only available via mail order) and start over to to time constraints. Very unhappy with product!
                      by
                      • Verified Purchase
                      2 found this review helpful
                      Showing 1-30 of 35 reviews