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Customer Reviews for Main Access Entry Smart Step for Above Ground Swimming Pool

Internet #310227211

Model #200600T

Store SKU #1004498505

  • Flow-thru step design ensures water circulation
  • Made of corrosion-proof material for durability
  • Features a built-in no-swim zone for optimal use

Customer Reviews

  • 2.5
    out of 16 reviews
  • 50% recommend this product
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Showing 1-16 of 16 reviews
Horrible design. Is very flimsy. I will be returning to...
Horrible design. Is very flimsy. I will be returning to the store.
by SHARLENE
  • Verified Purchase
Steps are ok, but not explained very well on use....
Steps are ok, but not explained very well on use. There is nothing to hold the steps in the pool, two bags for sand, no hardware to attach to the pool, even with the sand bags the steps will not stay put in place, needs some brackets to attach to pool, must I buy the outer ladder assembly to make steps fit securely? that's not the way the description showed, and I have a deck so don't need outer ladder! I do need some way to attach the steps to the pool! Wish I had not ordered it! Don't feel like I got a complete set of steps when they can' be secured to pool, the hand rail just sticks up in the air nothing to fasten, what a joke!
by TONY
  • Verified Purchase
This was perfect for my pool
This was perfect for my pool
by Robin
  • Verified Purchase
  • Recommended Product
easy to put together and works great
easy to put together and works great
by Merrc581
  • Verified Purchase
  • Recommended Product
It was missing the other part to make it a...
It was missing the other part to make it a whole piece. I have learned that it had to be order separately, but the picture and discription made it seem like the ladder came with it. Also didn't seem like it would hold our plus size weight. I didn't see a weight limit, but I don't think it will hold up if you weigh more than 250.
by CATHY
  • Verified Purchase
They work great. Just make sure you have 100#...
They work great. Just make sure you have 100# of sand to hold it down.
by JANICE
  • Verified Purchase
Not stable, no instruction...
Not stable, no instruction
by HomeDepotCustomer
  • The Home Depot Reviewer Program
  • Verified Purchase
Picture was misleading....
Picture was misleading.
by HomeDepotCustomer
  • The Home Depot Reviewer Program
  • Verified Purchase
Picture is misleading
Picture is misleading! Does not come without side ladder. Doesn't look like 7t can be connected to deck without buying the other half. Not happy at all! Need a refund! Also instruction booklet is not very clear.
by kelly
    The stairs are great but I did not receive all...
    The stairs are great but I did not receive all of the parts. The handrails are missing and the outside ladder. No one at Home Depot can give me answers as to where the other two boxes are.
    by LANCE
    • The Home Depot Reviewer Program
    • Verified Purchase
    Was to wobbly for me [84 yrs].didnt notice you had...
    Was to wobbly for me [84 yrs].didnt notice you had to use sand bags , after double bagging etc. still to unstable, sand all over bottom of pool , had to drain vacuum the pool
    by gb
    • The Home Depot Reviewer Program
    • Verified Purchase
    Was unable to attach to deck as stated in description...
    Was unable to attach to deck as stated in description so returned them.
    by Tundrabug
    • The Home Depot Reviewer Program
    • Verified Purchase
    It is nice when you finally get it assemble. Very...
    It is nice when you finally get it assemble. Very hard to line up holes to assemble, took 2 people struggling to get it together. Was missing one piece but I didn’t need it anyways.
    by Karen
    • The Home Depot Reviewer Program
    • Verified Purchase
    Poor quality and these stairs had to be reinforced with...
    Poor quality and these stairs had to be reinforced with other material.
    by Karen
    • Verified Purchase
    the picture is misleading. Need a refund.
    the picture is misleading. Need a refund.
    by steps
      The steps would probably have worked great. The item I received was not as...
      The steps would probably have worked great. The item I received was not as described as the item I ordered. It did not include the outside ladder nor did it include the light as described. I made several attempts to call customer service. Was pit on hold 2 different times. I never had the opportunity to speak with anyone regarding this purchase. I returned the item.
      by HomeDepotCustomer
      • The Home Depot Reviewer Program
      • Verified Purchase
      3 people found this helpful
      Showing 1-16 of 16 reviews