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Customer Reviews for Masonite 32 in. x 80 in. Premium 9 Lite Primed White Left Hand Inswing Steel Prehung Front Exterior Door with Brickmold

Internet #100014207

Model #28355

Store SKU #826322

  • Durable, steel design offers an elegant look
  • 9 Lite insert features grids on outside of glass
  • Energy-saving door core with primed, smooth surface

Customer Reviews

  • 4.4
    out of 141 reviews
  • 82% recommend this product
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Showing 1-30 of 141 reviews
Very nice easy installation.
Very nice easy installation.
by
  • Verified Purchase
  • Recommended
Met the need. Nothing extra about it...
Met the need. Nothing extra about it
by
  • Verified Purchase
Door fit perfectly. Good quality...
Door fit perfectly. Good quality
by
  • Verified Purchase
Great solid door. Was very easy to install. Looks great as our rear entrance door.
Great solid door. Was very easy to install. Looks great as our rear entrance door.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great door, easy to install, well insulated. Better than some...
Great door, easy to install, well insulated. Better than some doors costing much more.
by
Response from Masonite DoorsFeb 22, 2021
Thank you for the 5 stars, GAK! We are very happy to hear that installation was done with ease and you are enjoying the Premium 9 Lite Primed White Left Hand Inswing Steel Prehung Front Exterior Door with Brickmold! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Heavy duty. Great deal for the price....
Heavy duty. Great deal for the price.
by
Response from Masonite DoorsJan 13, 2021
Thank you for the 5 star review, HomeDepotCustomer! We are very happy to hear that you are satisfied with the quality of the Premium 9 Lite Primed White Left Hand Inswing Steel Prehung Front Exterior Door with Brickmold! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
  • Verified Purchase
by
  • Verified Purchase
  • Recommended
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
After having to get a door of the same type...
After having to get a door of the same type but a different brand from another home improvement store, I came to realize there is a not an efficient seal at the bottom of the door and I can see light from under it. I dread what that will mean for us this winter. I do not recommend this door.
by
  • Verified Purchase
1 found this review helpful
by
  • Verified Purchase
by
  • Verified Purchase
  • Recommended
Great Door Packaged nicely
Door Came in good shape and was easy to install. Will buy again
by
Response from Masonite DoorsSep 21, 2020
Thank you for the 5 stars, MHRepair! We are very glad to hear that you are fully enjoying the Premium 9 Lite Primed White Left Hand Inswing Steel Prehung Front Exterior Door with Brickmold! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    This door was very easy to install. I would recommend friends and family too buy it & great price.
    This door was very easy to install. I would recommend friends and family too buy it & great price.
    by
    Response from Masonite DoorsAug 17, 2020
    Thank you for the 4 stars, Dee! We are so glad to hear that the Premium 9 Lite Primed White Left Hand Inswing Steel Prehung Front Exterior Door with Brickmold was installed with ease and you are fully enjoying it! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
    • Verified Purchase
    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Masonite DoorsJul 15, 2020
    Thank you for your feedback, John. We are very sorry to hear that you are not fully satisfied with the quality of the Premium 9 Lite Primed White Left Hand Inswing Steel Prehung Front Exterior Door with Brickmold. Masonite is dedicated to providing exceptional customer service and we sincerely apologize about any issues that have occurred. We have reached out to you via email to get more information on the issues you have experienced so as to assist you in rectifying any issues. If you have any additional questions, please don’t hesitate to contact us directly at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Sincerely, Masonite Masonite
    • Verified Purchase
    1 found this review helpful
    Perfect door, perfect fit...
    Perfect door, perfect fit
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Masonite DoorsJun 24, 2020
    Thank you for your feedback, HomeDepotCustomer. We are very sorry to hear that you are not fully satisfied with the quality of the Premium 9 Lite Primed White Left Hand Inswing Steel Prehung Front Exterior Door with Brickmold. Masonite is dedicated to providing exceptional customer service and we sincerely apologize about any issues that have occurred. We have reached out to you via email to get more information on the issues you have experienced so as to assist you in rectifying any issues. If you have any additional questions, please don’t hesitate to contact us directly at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Sincerely, Masonite Masonite
    • Verified Purchase
    Hinges are bent and not flush.
    I'm not sure what to do to fix the hinges. The frame is installed and I don't want to remove again. I see other reviews with same problem. I guess QA is not something they worry about.
    by
    Response from Masonite DoorsJun 16, 2020
    Thank you for your feedback, tonyp. We sincerely apologize about these inconveniences you have experienced with the Premium 9 Lite Primed White Left Hand Inswing Steel Prehung Front Exterior Door with Brickmold. We strive to provide top quality product and are disappointed to hear that you received doors that do not properly reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please don’t hesitate to contact us directly at 1-800-663-3667 from 9:00AM to 5:00PM EST. Masonite
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Great door great installation...
      Great door great installation
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Great looking door
      Great looking door
      by
      • Verified Purchase
      • Recommended
      The hinge at the top was not milled right, leaving the door not flush at the top. The hinge screw...
      The hinge at the top was not milled right, leaving the door not flush at the top. The hinge screws are very short, did not hold the top hinge in place.
      by
      • Verified Purchase
      Door was not square in prehung frame, trims also didn't...
      Door was not square in prehung frame, trims also didn't meet at the upper corners when I picked it up from store.
      by
      • Verified Purchase
      It was pretty much what we were looking for. Very...
      It was pretty much what we were looking for. Very well made. It’s steel so we could hang those magnetic curtain rods to it for privacy.
      by
      • Verified Purchase
      Nice door. Well made...
      Nice door. Well made
      by
      Response from Masonite DoorsJun 1, 2020
      Thank you for the 5 stars, HomeDepotCustomer! We are so glad to hear that you are fully enjoying the quality of the Premium 9 Lite Primed White Left Hand Inswing Steel Prehung Front Exterior Door with Brickmold! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
      • Verified Purchase
      The first rain storm we had, the window was leaking on the inside. Now I have to find out how to ...
      The first rain storm we had, the window was leaking on the inside. Now I have to find out how to get it fixed. Other than that, it seems to be a solid door.
      by
      Response from Masonite DoorsMay 1, 2020
      Thank you for your feedback, NSev. We sincerely apologize about these inconveniences you have experienced with the Premium 9 Lite Primed White Left Hand Inswing Steel Prehung Front Exterior Door with Brickmold. We strive to provide top quality product and are disappointed to hear that you received doors that do not properly reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please don’t hesitate to contact us directly at 1-800-663-3667 from 9:00AM to 5:00PM EST. Masonite
      • Verified Purchase
      • Recommended
      Showing 1-30 of 141 reviews

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