Customer Reviews for Master Lock Outdoor Padlock with Key, 1-1/8 in. Wide

We appreciate your feedback. The most important function of any locking mechanism is deterrence. Security and quality are very important to us and we design and rigorously test our products using real life inspired tests to ensure they provide reliable security and deterrence for many years. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN

We appreciate your feedback and apologize for your inconvenient experience with this product. Your lock is a retail lock that is prepackaged and sold in bulk to a wide range of distributors. With retail product, unfortunately, we cannot guarantee that each lock will have their own specific key numbers. An option for you would be to purchase a commercial lock that we can assign a specific key number or key range for. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN

We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088

We apologize for the issues you are having with your lock. Master Lock does stand behind its product. Please contact our Customer Service Department at 800-464-2088 so that we may provide assistance.