Customer Reviews for Masterbuilt 30 in. Analog Electric Smoker in Black with 3 Racks

[This review was collected as part of a promotion.] 7 years ago on Father's Day, my sons gave me a Masterbuilt smoker. I had a small charcoal smoker that I enjoyed but was limited in how much I could smoke. The 30" Masterbuilt was a game changer for me. I can smoke up to 20lbs of salmon, ribs, chicken and turkey. I literally set it and forget it (except for a few more wood chips when needed :)

Doesn’t get above 200 and doesn’t generate smoke due to the low temperature. I had it gifted to me from the purchaser who deemed it worthless. I had to agreed. I took it to the dump as even free is too much to pay for this piece of garbage.

I bought this about 2 months ago…so much smoke comes out around the door and the temperature gauge doesn’t work

[This review was collected as part of a promotion.] IM A CERTIFIED LOVER OF THIS PRODUCT,IT DELIVERS A FLAVOR, SO TASTY TO THE FOOD,WITH ALMOST NO EFFORT,PRODUCT IS BIG ENOUGH TO PREPARE A SMOKED FEAST, FOR UP TO 5 PEOPLE AND UTILIZES ELECTRICITY & WOOD CHIPS,NO MORE,CHARCOAL SMOKE IN YOUR FACE

[This review was collected as part of a promotion.] Smoking ribs for July 4.

[This review was collected as part of a promotion.] Smoke a 9lb pork butt on my Signature Series smoker and used cherry wood for smoking. It turned out great.

Very happy with this product cant wait to use it.

Had this about year 1/2 & really enjoyed it however I was smoking ribs and literally the door fell off because the hinges look like they were burnt through. We do use it a lot but keep it in the garage so would have expected this to last longer. Guess I’ll be looking for a different smoker now.

Came w a crushed door & still hasn’t been replaced

I got this a couple of days before Father’s Day 2023. I followed directions and did 2 hours 15 minutes at top temp and then 45 min with chips to season the smoker. No problems after the seasoning process. So today, Monday after Father’s Day, I decided to slow cook 2 pork shoulders in the smoker. The temp was at 250 degrees, with water filled in the water holder. I smoked for 4 hours, took temp, added more wood chips and smoked for another three. At 11:00pm at night I go out and retrieve the pork, I find in several spots around the door frame that the paint had wrinkled up and is falling off of the door and the unit. Warranty states that Masterbuilt is not responsible for paint finish as it can burn off. I’ve used this once, at 250 degrees for 7 hours. The paint should have lasted longer than 7 hours!

Great smoker but already rusting to the point I can poke holes in it with my finger. I kept this unit on a covered porch. Zero stars for durability, 2 stars overall. If it didn’t rust out so quick I’d give it 4 stars overall

The paint on the inside of the door started melting after my second use. Don't waste your money on this product

Bought 10 months ago broken down while smoking a prime rib just popped circuit breaker half way through very bummed

It took me 1/2 an hour to unbox and assemble. Assembly was a breeze, and build quality was really very good, particularly for this price point. Plugged in and reached 250° in 10 minutes, 350° in 20 minutes, 400° in 30 minutes. A longer chord would be good, Supplied chord is 6 feet long so I will be using a small extension chord to reach the end of my patio. Turkey, Briskets & Fish are waiting. Very happy so far.

After the initial use, the paint around the door started bubbling and theres a pool of oily black liquid leaking out from one of the legs. I’ve contacted Masterbuilt directly and was told that everything is normal and it is working as expected. They never reply back when I ask further questions, I don’t think this is the way to do business, I will probably never buy another Masterbuilt again.

Got this smoker as a gift for 10yrs at work. tried to season it, and it won't get hot. Even after 3 hours in direct sunlight on a 75°F day it barely passed 200°F ON HIGHEST SETTING.Tried to call for warranty, and a voice message says you can ONLY do in-warranty requests online. Fine. Filled out, and submitted the form, but got an error. Resubmitted and nothing. Says if I don't get a case number email to contact through Facebook Messenger. I don't use Facebook. Haven't for over a year now. Ridiculous.So I have a near useless cheap metal cabinet for the garage now.

Dear Masterbuilt, I just wanted to say thank you again for your outstanding customer service support! Once again you have impressed me with how you have taken care of me as a customer! The replacement temperature gauge is just what I needed to fix the temperature gauge in my electric smoker!!! Although we did cook in our electric smoker while the temperature gauge needed replacing, this takes the guess work out of trying to figure out what the temperature was in our smoker! We are planning on loading our smoker up with meats this weekend!!!

Love this thing. Even having the neighbors give me food to smoke for them lol. Had I known I was going to enjoy this so much I would have went bigger and possibly digital. I reccomend getting some of those heat proof gloves and a Bluetooth thermometer. I've done roasts and about 10 pounds of super hot peppers to perfection

I couldn’t be happier with this purchase! I’ve done ribs and a pork butt so far and both came out extremely juicy. Some may not like having to add woods chips manually, but I do prefer that rather than the set and forget smokers.

I loved this thing so much, it is my first smoker, my wife got it for me for Xmas and I used it to make Xmas dinner and New Years dinner and it definitely did it’s job!

Excellent smoker! Great Value! Highly recommend Master built Smokers

I absolutely loved this smoker when we first got it. First two times cooking in it the meat was delicious. The third time the meat had a nasty taste to it. I could only describe it as a chemical taste. Didn't understand until further inspection we found that the paint around the inside of the door was peeling. It is also dripping down from ceiling which is why the meat had a weird dark shiny look to it and tasted like it was dipped in chemicals! I am livid! This is a danger to the public health and should be banned!!

I love the smoker but noticed after my 3 cook that the door jam started melting. It looks like it’s a plastic piece. Any ideas how to contact @support to get this addressed?

Great family gatherings so far

Bought a smoker and was so happy with the way it cooked but the craftsmanship was a let down. I’m a welder/fabricator by trade so when I noticed rust underneath the paint it was a let down. I mean right outta the box. Had to use it b/c we had company coming and it works great besides it’s already rusted!!

Great price, easy to assemble, good temperature control. Paint surrounding door opening of the box peeled and began to melt after first use. Never raised the temperature above 300 degrees Fahrenheit. Will have to look for an alternate high temperature paint or a fiberglass door sealant in near future.

Cheaply built and poorly constructed, contained many construction flaws from the factory including: irregularly cut holes, lack of insulation, thermostat does not properly function, Does not vent adequately.

This smoker was amazing. It wasnt insanly hard to pit together like our gas grill. It gets hot quickly without the little clasps getting so hot you cant open it which is nice. I was afraid with it being right on the side i would have to open them with grill gloves. I was able to get a whole chicken, a pork butt, and 2 beef half ribs and 2 pork half ribs in to cook together. Cook the chicken and butt for about 7-8 hours and its amazing. The ribs cook for 5 hrs. Then you take out the ribs top them with bbg and place it on the grill for a sec to carmalize and char the sauce and its so good. Best grill/smoker for a cheap price. If you want guick and easy get this. Cleaning the inside after use is a bit of a pain but thats any grill like this. My gas grill is harder to clean than this one.

This unit is not insulated. My new unit will only get above 180F. Not hot enough to smoke dry wood chips. The smallest breeze will cause the temperature to drop 10-15 degrees.

My electric smoker arrived last Monday and after seasoning it yesterday I put to use today. Four pounds of Scottish Salmon, brined over night (nine hours) and smoked for three hours today. Moist, flavorful and delicious! My in-laws couldn’t believe how good it turned out from this small and inexpensive unit. Going to smoke brisket next with confidence!