My baby arrived and took about and hour to assemble. Cover and griddle and rotisserie all came together and easy to assemble. Good quality, even though the metal is thinner than expected you can tell is is the anti-corrosive kind and will last a long time.
This is the best charcoal grill I’ve owned, it’s exactly as advertised & I couldn’t be happier with it! Both the grill & griddle functions offer endless possibilities & this thing will crank up the heat! 5 stars!
I love using this grill, but in the 3 weeks I've had it I've had to repair it 3 times. Out of the box rivets wore missing or torn out of the firebox section. The box it came in was undamaged, so that's a factory control problem. Several times it has quit because the factory bends on the metal get hot and expand enough that the switches open. If I wasn't familiar with a volt meter I would have had to return this thing three or more times. It's great to make food on, but if you've had a beer on Friday night, it might not work. If you don't like DIY, run.
Response from Masterbuilt Tech SupportMay 14, 2021
We appreciate your review regarding our 560 and we would be happy to provide you with a resolution. We were not able to locate a claim with the provided information and we would recommend creating a claim through our Contact Us form featured on our website for further assistance.
4 people found this helpful
May 8, 2021
This grill does it all!
When I bought my 800 I had high hopes for how great it would be, and let me tell you it did not disappoint! I grill, griddle, or smoke something every weekend and all it does is churn out good food. It’s so easy to use that my teenagers are learning to use it too. It has quickly become the topic of conversation with my friends, and they are out buying their own! I can’t recommend it enough!
I've been looking for a smoker for many years that would add layers of flavour, At the same time not requiring me to watch the pit at all times... The master built gravity series has done just that! When I say that changed my life I was not joking,This now allows me to run a business With high quality food, With a high quality the machine, that did not cost me much to buy.. When you add the convenience of also being able to get up to high temperatures fast to use it as a grill, Well there's where it beats all other competitors! Whether I win a prize or not this is my honest opinion, And I would recommend this to anyone on the planet that wants real high quality food, with real flavour, at a good price!!
Purchased two weeks ago and and cooked my first Brisket Saturday night. A 12 lb brisket done in 10 hours. I checked on the smoker every 2 hours but this thing didn’t need me. Once I get a few cooks under my belt I just let this thing go . The app allows me to adjust temperature if needed from my recliner.