Returned the grill grates when I return the piece of...
Returned the grill grates when I return the piece of crap master built grill
Response from Masterbuilt Tech SupportJun 3, 2021
Thanks for sharing your feedback. We`re sorry your experience didn't match your expectations. It was an uncommon instance and we`ll do better in the future.
Please feel free to reach out to our Contact Us form featured on our website with any further comments, concerns, or suggestions you wish to to share. We would love to make things right if you give us another chance.
1 person found this helpful
Jan 22, 2021
Have worked as good as advertised. Also gives more room to add more food to cook or smoke.