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Customer Reviews for Masterbuilt XL Propane Gas Smoker

Internet #203868169

Model #20050211

  • Plenty of room to smoke all of your favorite foods
  • Four chrome-coated smoking racks — smoke up to 100 lbs. of food
  • Push-button ignition

Customer Reviews

  • 4
    out of 44 reviews
  • 75%recommend this product
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Showing 1-30 of 44 reviews
I just got my new master built smoker to replace a master built smoker I bought in 2009. I can no...
I just got my new master built smoker to replace a master built smoker I bought in 2009. I can not say enough about master built smokers the new one is larger than the old one and cost less than the old one.
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Response from Masterbuilt Tech SupportJun 8, 2017
Thank you for your feedback! We're happy that you chose to stay with Masterbuilt as your outdoor cooking brand. If you would like any assistance with your smoker as far as tips or recipes, please visit us at www.masterbuilt.com/recipes. Masterbuilt
  • Verified Purchase
  • Recommended
1 found this review helpful
Masterbuilt smoker
Biggest piece of junk I have ever bought. Smoky mountain use to build these smokers and they were good quality smokers. Masterbuilt turned it into cheap junk. Legs broke off with in a year and started rusting out immediately. I followed all cleaning recommendations and kept smoker inside when not using. Don't waste your money.
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Response from Masterbuilt Tech SupportMay 18, 2017
Thank you for your feedback. We apologize that you experienced an issue with the legs of your smoker. If you are still in need of replacements, please visit www.masterbuilt.com/support and we'll be happy to assist you. Masterbuilt
    Easy to assemble. VERY sturdy. I have to acclimate to having a burner with this many BTUs. It hea...
    Easy to assemble. VERY sturdy. I have to acclimate to having a burner with this many BTUs. It heats up quick, but stays where set. I have found my last smoker.
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    Response from Masterbuilt Tech SupportJun 8, 2017
    Thank you so much for your feedback! We're happy that this smoker was everything you were expecting and more! Please let us know if we can be of any assistance in the future at www.masterbuilt.com/support. Masterbuilt
    • DIY
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Only one burner of the 2 burners works, looks like I will have to take the burner system down and...
    Only one burner of the 2 burners works, looks like I will have to take the burner system down and reassemble. If the reassembly does not work that makes things even worse. The instructions are extremely hard to read and understand, the only saving grace is that you do not need a lot of tools to put it together. Step by step instructions need a ton of work.
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    Response from Masterbuilt Tech SupportApr 25, 2017
    Thank you for your feedback! If you are in need of parts, our service team is available at www.masterbuilt.com/support and we'll be happy to assist you! Masterbuilt
      1 found this review helpful
      Easy to assemble, works great!...
      Easy to assemble, works great!
      by
      • Verified Purchase
      1 found this review helpful
      easy to assemble smoke meat very nice.
      easy to assemble smoke meat very nice.
      by
      • DIY
      • Verified Purchase
      • Recommended
      I bought one of these, and had it shipped to my sisters, as we were visiting my sister in Georgia...
      I bought one of these, and had it shipped to my sisters, as we were visiting my sister in Georgia, and she wanted to get into smoking. Assembly was pretty simple, and the directions were clear( even the seasoning process). The only major drawback was that the door was a little off, and would not square up when closed, and leaked in the top left corner.( A little R.T.V, and some LAVALOC, took care of the leaks, and just holding the door square as you close and latch it worked for me.) During the visit, we smoked 2 pork butts, multiple racks of spare, and babyback ribs, and a 15 pound brisket. Food turned out so well, that before I left to return home, I ordered a second one so it would be waiting for me when I got home! I assembled mine the day I returned(same issues as my sisters) Completed the same mods, and got the same killer results!!! (FYI, Get yourself a 8/10 inch cast iron skillet for you wood, and place it on top of the provided wood pan, as using just the provided pad lets the wood smolder for a few minutes, then just bursts into flames! The skillet lets your wood chunks last waaaaay longer!!!) Long story short, get one, don't sweat the small stuff, and start smoking!!!
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      Response from Masterbuilt Tech SupportDec 5, 2016
      Thank you so much for purchasing our Masterbuilt Smoker and we appreciate the feedback! If you're interested in more tips and recipes, please visit http://masterbuilt.com/ and you will have full access to anything you need! Our customer service team is also available to assist you with any troubleshooting, parts or questions that you may have in the future. Thanks again! Masterbuilt
        • Recommended
        3 found this review helpful
        have had this smoker about a year. Hard time getting it over 200 deg. even when fully cranked. Fi...
        have had this smoker about a year. Hard time getting it over 200 deg. even when fully cranked. Fixed this by lengthening the fire pan legs about 1 inch with sheet metal and pop rivets. This lets in more heat and easily solved the problem. Sadly this didn't come with sausage hanger but I attached one from my old dead smoker and now this smoker works like a charm. It willeasily smoke for 3 to 4 hours without messing with it.
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          • Recommended
          2 found this review helpful
          Good purchase
          This smoker was a good purchase it works well. The only problem I have is that the latch doesn't lock tightly and the door isn't level.
          by
          • Verified Purchase
          • Recommended
          Parts Missing
          smoker never got to the 400 degree temp to season it as they recommend,temp outside was in the 80,s
          by
          • Pro
          • Verified Purchase
          1 found this review helpful
          BEST PURCHASE! MY HUSBAND LOVES IT!!
          Purchased this for my Husband for Father's Day. He absolutely loves it! The food is so delicious and it's definitely well worth the price!!
          by
          • Verified Purchase
          • Recommended
          Cant get the smoker above 160 degrees.
          Overall a fair product but can't get it above 160 degrees. I'm not the only one who can't get it hot enough for a turkey. Don't get on until they find out whats wrong.
          by
          • DIY
          Excellent Smoker!!
          Absolutely love it. MUCH better than my small charcoat one that's shaped like a trash can. Not sure what the other guy meant by not being able to get it over 160, running on medium it get to 400 with no problem. The low setting is all you need for smoking meat. Love it!!
          by
            • Recommended
            1 found this review helpful
            buy one with a better burner.
            Love the design but I can barely get the smoker up to 160 degrees.
            by
            • DIY
            5 found this review helpful
            Showing 1-30 of 44 reviews