Had professional installer spend an entire day on this for it to be riped right back up, the backing is no good horrible gaps and strings come unattached.
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Response from MerolaTile Customer CareApr 12, 2021
Hi! Thank you for sharing your feedback! We are sorry to hear about your experience with our Metro Hex Matte White with Black Dot. We have forwarded your comments to the appropriate teams who will pursue any necessary remedies to ensure the quality of this product. If you have any other questions or concerns please contact us at 1-800-963-7652.
Recommended
Feb 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Oct 28, 2020
Looked great. Used a darker grout and it looked fantastic...
Looked great. Used a darker grout and it looked fantastic
by
Verified Purchase
Oct 23, 2020
Aesthetically they are nice tiles. However, I purchased the black...
Aesthetically they are nice tiles. However, I purchased the black and white hex with dots to create a pattern with the corresponding Merola solid black tiles and solid white - they were all different dimensions and did not line up properly.
Additionally, many of the individual hex pieces fell off the mesh. Had to return them all.
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Response from MerolaTile Customer CareOct 27, 2020
Hi! Thank you for sharing your feedback! We are sorry to hear about your experience with our Metro Hex Matte White with Black Dot. We have forwarded your comments to the appropriate teams who will pursue any necessary remedies to ensure the quality of this product. If you have any other questions or concerns please contact us at 1-800-963-7652.
Verified Purchase
Sep 13, 2020
Save yourself the trouble. The netting on these sheets is loosey goosey so even though the tiles ...
Save yourself the trouble. The netting on these sheets is loosey goosey so even though the tiles are spaced on the sheets they can easily shift once laid out. I had to buy a different type from Floor and Decor called Festival that was the same style but had stiffer nicer net backing in order to get a good spacing and even floor.
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Response from MerolaTile Customer CareSep 29, 2020
Hi! Thank you for sharing your feedback! We are sorry to hear about your experience with our Metro Hex Matte White with Black Dot. We have forwarded your comments to the appropriate teams who will pursue any necessary remedies to ensure the quality of this product. If you have any other questions or concerns please contact us at 1-800-963-7652.
Aug 27, 2020
Beautiful, looks vintage, sturdy, exactly what I wanted it to...
Beautiful, looks vintage, sturdy, exactly what I wanted it to be
by
Verified Purchase
Aug 18, 2020
Great retro tile at a great price!...
Great retro tile at a great price!
by
Verified Purchase
Feb 10, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jan 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 28, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
May 23, 2019
perfect...
perfect
by
Verified Purchase
Apr 24, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Apr 16, 2019
This tile is so cute and gave us the look...
This tile is so cute and gave us the look we wanted!
by
Verified Purchase
Jan 22, 2019
I love this tile but had to resort to it...
I love this tile but had to resort to it after I had to return the Metro hex White with black flowers. I wanted to combine it with the sheets of plain Metro hex White, but the 2 whites were not the same color white. SO BEWARE IF YOU THINK YOU CAN COMBINE THESE WHITE TILES. THEY ARE NOT THE SAME!
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Response from MerolaTile Customer CareJan 30, 2019
Hi Barbara3,
We’re sorry that our Metro Hex series didn’t meet your expectations. We wanted to clarify for you and future customers that although those mosaics are in the same series, they do not come from the same dye lot. As a result of not being from the same dye lot, the color and tones might not match up perfectly with each other. Thanks for the feedback.
Verified Purchase
Dec 18, 2018
I was very pleased with this. I wanted...
I was very pleased with this. I wanted something simple and traditional but not cheap - that's hard to find. The trendy tiles now are marble etc and a lot of the ceramics are so cheap they break in the box. This was a very nice quality tile to work with. Be warned you can't really cut it on a tile saw well because the tiles are so small, you more or less have to use the little plier type nippers. Also keep track of which way you orient it, you can think you cut a leftover piece to fit but realize later you skipped a place in the pattern. It is very nice quality tile for a mid-pack price, I think it's just great.
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Response from MerolaTile Customer CareJan 30, 2019
Hi Dan,
We’re glad to hear that our Metro Hex Matte White with Black Dot worked out for your installation! We wanted to confirm that you should be able to use a wet saw on our Metro Hex with no issue. We would recommend the use of a diamond tipped blade as this provides the best cut, with the least chance of breakage. Thanks for the feedback!
Verified Purchase
Dec 18, 2018
Very good quality and easy to install. They gave our...
Very good quality and easy to install. They gave our powder room a classic look.
by
Verified Purchase
Dec 18, 2018
Good quality, looks great...
Good quality, looks great
by
Verified Purchase
Dec 15, 2018
A vintage classic. Love this tile, its timeless and looks...
A vintage classic. Love this tile, its timeless and looks great installed.
by
Verified Purchase
Nov 7, 2018
Beautiful Tile!!!...
Beautiful Tile!!!
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Verified Purchase
Oct 16, 2018
The internet said each case contained 8.54 square feet - the box actually contained 10.54 sq/ft …...
The internet said each case contained 8.54 square feet - the box actually contained 10.54 sq/ft … I also had an ordering nightmare
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Response from MerolaTile Customer CareDec 13, 2018
Hi Chris,
Thanks for the feedback on our Metro Hex Matte White with Black Dot. We reviewed our content to ensure that we were not providing incorrect information, and our calculations brought back a case square foot coverage of 8.54. We were unable to replicate the coverage that you provided in your review. We hope that you were able to find a tile that worked for your space.
Verified Purchase
Recommended
Sep 11, 2018
Good quality tile that will be used on the bathroom...
Good quality tile that will be used on the bathroom floor of a historic home being restored. Nice looking!
by
Verified Purchase
Jul 31, 2018
I really love this on our wall. My only criticism is that you must order more than you think you ...
I really love this on our wall. My only criticism is that you must order more than you think you need. We did, because we thought we were going to put up a backsplash on another corner in our kitchen (no water there), but because it's a "bare spot" and would look good with this tile there also.....so we'd ordered a lot of extra so we could....but because of the nature of the pattern of this tile, it used a lot more than we expected, because the black dots have to line up in rows (think of a checkerboard--how the black dots here must be horizontally, vertically, and diagonally straight. So even with a lot of extra, there is only one full sheet left to do that area we wanted to do.....it takes so much more than we thought we needed. So, guess we won't do that corner.....if we could order it by the sheet, but as far as I know, it only comes by the case?
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Response from MerolaTile Customer CareAug 30, 2018
Hi Nadine,
Thanks for your feedback on our Metro Hex Matte White with Black Dot. At this time, we are only offering this mosaic as a case. Although these can only be bought in the case, it’s always good to have some extra in case an issue arises.
If you plan on ordering some additional material, please give us a call at (800)-963-7652. If two separate orders are placed for the same product, you may receive two different dye lots as we cannot guarantee the same dye lot over multiple orders. By calling us, we can check our current stock to see if we have the same dye lot that you received initially.
Verified Purchase
Recommended
Jul 28, 2018
Used on a renovated of an 100 year old bathroom....
Used on a renovated of an 100 year old bathroom. Great replacement, close to the period. Very easy to install, good quality. Very happy with our purchase.
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Verified Purchase
1 found this review helpful
May 24, 2018
I am very pleased with how the product looks. I...
I am very pleased with how the product looks. I will say it is whiter than the Lowe's product that is the same design which is great. The biggest downfall is that it is only available online and you cannot return any unless it is a full box. Wish I knew that or that it was explained somewhere.
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Verified Purchase
Apr 27, 2018
I recommend this product with reservations. First the good: this porcelain tile is handsome, unif...
I recommend this product with reservations. First the good: this porcelain tile is handsome, uniform in composition, and extremely tough: it is very resistant to chipping, scratching or breaking. Next, the not so good. The problem is with the mesh backing. The tiles easily detach if the backing gets wet. This makes using a wet saw almost impossible, no matter how careful you are. Consequently, you need to use nippers when running the tile up along a straight edge such as a wall or a bathtub. The installation instructions admit as much. Not being able to use a wet saw for a task like this slows down the installation a lot. Fortunately, in my case, I was installing just a little over 22 sq. feet in a remodelling and was able to run the tile under the existing wall tile on 2 1/2 sides and, aside from pipes for the toilet and the radiator, only needed to nip tiles along the bathtub side and the marble threshold of the doorway. More than this would have been very tedious and time-consuming even for such a small room. Unless you have decent experience tiling a floor, the proper tools, and a lot of patience, I suggest you hire a tile contractor to install this particular product.
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Recommended
Mar 7, 2018
The subway tile came damaged, every single box. I've...
The subway tile came damaged, every single box. I've very disappointed in Home Depots response. It's taking forever to get new tiles and it's interfering with our construction schedule.
by
Verified Purchase
Jan 3, 2018
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Dec 27, 2017
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Nov 7, 2017
Application is for remodeled 5 x 9 "jack and jill...
Application is for remodeled 5 x 9 "jack and jill bathroom floor, including walk-in shower floor.. The hexagonal mosaic porcelain tiles in this pattern are just right in our '20s bungalow.