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Customer Reviews for Milwaukee ONE-KEY TICK Tool and Equipment Tracker

Internet #300859175

Model #48-21-2000

Store SKU #1002274375

  • Most versatile Bluetooth tracker on the market
  • Weather, water, dust and impact protection
  • Tracking powered by the ONE-KEY app

Customer Reviews

  • 3.7
    out of 387 reviews
  • 39% recommend this product
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Showing 1-30 of 387 reviews
they do track worth a crap
they do track worth a crap
by
Response from Milwaukee ToolMar 8, 2021
Thank you for your review. We invite you to reach out to us at socialmedia@milwaukeetool.com so we may discuss your concerns with this product further. Thank You - Natalie
  • Verified Purchase
Need to have a better system. To easy to see,...
Need to have a better system. To easy to see, to hard to place in cognito, no adhesive backing, no battery life, no audible speaker, too expensive, and you can easily disassemble to deactivate it upon noticing it or recognizing it. Also sh uld be able to pair it with more then one tool. I wouldike to pair my tick that's located on my packout box with the six tools it contains. Right idea, wrong execution. The stickers are a better choice, but they are too expensive. I think the tools should have their own barcode scanning tag from the factory like dewalt does, making it easy to scan the tool or battery with the one key app, checking it in, and creating a tool location history.
by
  • Verified Purchase
Great idea -terrible execution
Bought 4 pack to test. One was on a tool on site, one was left in a drawer in a building materials store in Manhattan, 2 were on vehicles. The test at the store was done to see if crowd sourcing would reveal it's location. For 2 weeks this thing sat at the store, and not one One-key app 'ping' came back for it. I tried walking past the store with my app on several times a day, and it told me my tool was a few hundred feet from where it actually is. If you can't crowd source data in a Manhattan Building Supply store, what are the chances it will 'ping' in Idaho? Zero. In a multistory building the the tool test is useless. Bluetooth is only 2D and within a few hundred feet accurate when paired with the phones gps app. So a big fail on a urban site. Last 2 ticks were on vehicles. When the truck is in the driveway it sometimes accurately said so. And sometimes not. This MIGHT work if you lost your tool in a very small garden, but really good luck in any other environment. If any part of it worked it would be useful. Such a waste of money I wish I could give it negative stars.
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Response from Milwaukee ToolFeb 8, 2021
Hello, this is Natalie with Milwaukee Tool. BadUrbanBeaver, thank you for taking the time to review your ONE-KEY TICK Tool and Equipment Tracker. We’re sorry to hear that your experience with this product did not meet your expectations. We would like the opportunity to look into this and provide you with support, so please feel free to contact us directly at socialmedia@milwaukeetool.com if you would like further investigation into this matter. Look forward to gaining resolution on this for you. Thank You
    by
    • Verified Purchase
    Garbage
    Been a loyal Milwaukee fan for years. These were a huge disappointment. Its like the little key finder trackers. They work only within 50' or so. They make it sound like you can track these if people steal them not if I misplace it. Huge let down.
    by
    Response from Milwaukee ToolJan 12, 2021
    Hello, this is Elise with Milwaukee Tool. Farmer90, thank you for your review. We value hearing your input on why this product didn’t meet your expectations and how we can improve in the future. Please feel free to contact us directly at socialmedia@milwaukeetool.com – Thank You
      Very limited applications unless integrated on very large items with...
      Very limited applications unless integrated on very large items with a large company committed to using its networking potential. Get it to report my tools locations without the all present once an hour and they deserve 5 stat
      by
      Response from Milwaukee ToolJan 4, 2021
      Hello, this is Elise with Milwaukee Tool. ALEXANDER, thank you for your review. We value hearing your input on why this product didn’t meet your expectations and how we can improve in the future. Please feel free to contact us directly at socialmedia@milwaukeetool.com if you would like further investigation into this matter. Thank You
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      tick tool trash
      Its useless please do not waist your money The phone can not detecteted even one feet close
      by
      Response from Milwaukee ToolAug 28, 2020
      Hello, this is Elise with Milwaukee Tool. Fati, thank you for your review. I am sorry to hear about your frustrations with your tracker. We'd value the opportunity to learn more about your frustrations with your Milwaukee Tool, and to provide you with support. Please feel free to contact us directly at socialmedia@milwaukeetool.com. It will be our pleasure to provide support once we have received your correspondence. Thank You
        1 found this review helpful
        Poor signal Low range...
        Poor signal Low range
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        Response from Milwaukee ToolAug 26, 2020
        Hello, this is Elise with Milwaukee Tool. HomeDepotCustomer, thank you for your review. We would like the opportunity to investigate your feedback further on your tool and equipment tracker. We value hearing your input on why this product didn’t meet your expectations and how we can improve in the future. Please feel free to contact us directly at socialmedia@milwaukeetool.com so we can get this matter resolved as soon as possible for you. Thank You
        • Verified Purchase
        by
        • Verified Purchase
        Horses for courses
        May be not for the average user with a few tools. I run an organisation with over 500 tools in different locations. I see it helping to know what is where and help to plan / allocate not so much for theft.
        by
          • Recommended
          Don't work
          I don't recommend buying these. They will only update you on location IF someone with the same Application gets within 20'. Mine doesn't even update when I'm in the house and it is in front of garage. I love Milwaukee Tools but they screwed this one up
          by
            One-Key and Tick
            Have started using the Tick for inventory control of hand tools plus small plant (ie Honda gen). A little on the large size for small hand tools (that do not have One-Key) so cannot attach, large items and storage cases are ideal. Inventory control is great, replacing battery fairly straight forward. We are a large transportation company with teams using a multitude of cordless and powered tools. Booking in and out for days use is also easier. Not saying we'll ever lose a tool although with Geofencing available and other measures available through the app, I have found this to be the best system for it's intended use. Thanks to the Milwaukee guys here in Australia, did a great job.
            by
              • Recommended
              I will never buy or recommend this to anyone
              I was overseas in November and my storage building was broken into and they stole 15000 in Milwaukee tools 4 items had these ticks on them and Milwaukee tools tols me and the sheriff that there was no way to track the ticks I have not recovered any tools it was a waste of money and a scene of false security for my tools no review was available when they came out
              by
                Novel idea and probably most beneficial to large construction firms with lots of tools and invent...
                Novel idea and probably most beneficial to large construction firms with lots of tools and inventory to keep track of. I'm a do it yourselfer who has been the victim tools stolen from my vehicles. So i was hoping widespread use of the One Key system would allow me to recover tools in the future. So I've made my replacement purchases all One Key models. Of course everything is not One Key yet so the Tics are available. Either way i will no longer purchase any One Key items as the ones with built in One Keys will not help in recovery and the Tics are easily removed or disabled. Don't waste your money on One Key or Tics unless you're a purchaser for a major contractor.
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                • Verified Purchase
                They suck...
                They suck
                by
                • Verified Purchase
                The range was only 100 ft I was looking for...
                The range was only 100 ft I was looking for more of a range in case our trailors were stolen. The 100 feet would not even go to the end of our driveway.
                by
                • Verified Purchase
                absolute garbage
                I bought the 4 pack and placed them in various places. One on my pack out, one on my truck, one to my m18 packout radio, and one on my keys. I hooked all of them up using the app no problem, a few weeks later my truck gets towed to the mechanic, for fun, i try to track it. It shows it at home depot. I was so confused and then i saw that the date it was tracking from was a week ago. That made me mad. And then i checked my other trackers and they were all the wrong date. How pathetic. I removed all of them and threw them away. I love milwaukee and own everything milwaukee, but they need to make a new version of these. I wish i could give 0 stars
                by
                  Useless for tool recovery
                  I have installed few ticks and realised the devices update its location maybe once a day even though they have access to my Bluetooth most of the day. You end up with knowing where your tool was not where it is now, very disapointed.
                  by
                  Response from Customer CareFeb 17, 2020
                  Thank you for your review, Rafia. We appreciate your honest feedback about your tracker. We will pass your suggestions along to our team to investigate.
                    Helps keep employees mindful of tool inventory ...
                    Helps keep employees mindful of tool inventory
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                    • Verified Purchase
                    5 Star Review
                    Rating provided by a verified purchaser
                    by
                    • Verified Purchase
                    have not tried but looks like it will work...
                    have not tried but looks like it will work
                    by
                    • Verified Purchase
                    Rating provided by a verified purchaser...
                    Rating provided by a verified purchaser
                    by
                    • Verified Purchase
                    5 Star Review
                    Rating provided by a verified purchaser
                    by
                    • Verified Purchase
                    A misunderstood tool with a lot of potential
                    The concept of this tool is excellent. The excecution of how it tracks is problimatic due to the lack of downloads of the app that allows the tool to ping its location. If you are thinking of buying these, I suggest making a trip to local pawn shops and convincing the owners and employees to download the app. That way is a stolen tool shows up there it will ping the owner. My personal experiment with this product was tossing it into my wife's car to see if anywhere she went would track. She does most of the errands and isn't confined to an office so it was a good representation of real life tracking. In my area, not enough people have the app, so I never got a location ping. Oh, and lol, she did know it was there.
                    by
                    Response from Customer CareAug 19, 2019
                    Hello Nate552, thank you for your honest feedback on your TICK Tool and equipment tracker. We will pass your suggestions along to our team.
                      5 Star Review
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      Easy to track...
                      Easy to track
                      by
                      • Verified Purchase
                      Doesn't work
                      Doesn't pair with samsung, also the battery cover tab leaves a sticky coating on the battery active side meaning the battery it comes with doesn't work.
                      by
                      Response from Customer CareJun 17, 2019
                      Hello Lm2A, We’re sorry to hear that your experience was not of the standard that you expected. We have followed up via email. Thank you - Mackenzie
                        It does what i purchased for
                        Keeps track of my tools in shop and trucks so its easy to know if i have the tool on hand and where it is if i dont
                        by
                          • Recommended
                          To expensive to do nothing....
                          To expensive to do nothing.
                          by
                          Response from Milwaukee ToolMay 28, 2019
                          Hello, this is Brianna with Milwaukee Tool. Thank you for your review. We are sorry that your experience at Milwaukee Tool didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. You may reach us anytime at socialmedia@milwaukeetool.com Thank You.
                          • Verified Purchase
                          Showing 1-30 of 387 reviews