The bit is held in place by a small little Allen plug that is supposed to keep it tight and not free spin. The design on the bit driver portion is horrible and strips almost immediately. I had to make my own bit driver for it, one that wasn't so soft. I'm totally disappointed, I also needed to buy 2 in order to complete the job
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Response from Milwaukee ToolJan 7, 2022
Hello, this is Cayla with Milwaukee. I apologize for your experience with our products and appreciate that you took the time to bring this to our attention. We would like the opportunity to investigate your feedback further. Please could you contact us at socialmedia@milwaukeetool.com? We’ll work with you to resolve any issues as quickly as possible.
1 found this review helpful
Dec 29, 2021
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Dec 24, 2021
I’m pleased with the tools...
I’m pleased with the tools
by
Dec 23, 2021
First time using them on one cut out and they...
First time using them on one cut out and they don't hold up waste of money
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Response from Milwaukee ToolDec 30, 2021
Thank you for your review. Please contact us at socialmedia@milwaukeetool.com so we may discuss your concerns with this product further. Thank you. - Cayla
Dec 19, 2021
These work great for metal studs and metal electrical boxes.the...
These work great for metal studs and metal electrical boxes.the only problem I've had is they don't eject the cut material very well.
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Nov 25, 2021
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Nov 16, 2021
Poor quality
Bit broke off on the first hole
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Response from Milwaukee ToolNov 19, 2021
Hello, this is Cayla with Milwaukee Tool. Thank you for taking the time to leave your review. I'm sorry to hear that your Milwaukee SHOCKWAVE Thin Wall Hole Saw Kit does not quite match your expectations. We would value the opportunity to further investigate your feedback and provide you with support, so please feel free to reach out to us directly at socialmedia@milwaukeetool.com. Thank You
Verified Purchase
1 found this review helpful
Nov 12, 2021
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Nov 9, 2021
1/2 in. Broke within a week...
1/2 in. Broke within a week
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Response from Milwaukee ToolNov 10, 2021
Thank you for your review. Please contact us at socialmedia@milwaukeetool.com so we may discuss your concerns with this product further. Thank you. - Cayla
1 found this review helpful
Nov 2, 2021
by
Oct 29, 2021
Drilled through metal like nothing...
Drilled through metal like nothing
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Oct 29, 2021
Works great on thin metal....
Works great on thin metal.
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Oct 29, 2021
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Oct 20, 2021
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Sep 21, 2021
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Sep 4, 2021
Quick, clean, a lot cheaper than a knockout kit
Picked these up to drill out some j-boxes, worked perfectly.
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Aug 31, 2021
Set screw broke after 2 holes.
Was excited to find a hole saw that was impact driver rated but after 2 holes the set screw slipped and saw was spinning. Does it fit the impact yes is it really impact rated not really...
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Response from Milwaukee ToolSep 23, 2021
Hello , this is Cayla with Milwaukee. I apologize for your experience with our products and appreciate that you took the time to bring this to our attention. We would like the opportunity to investigate your feedback further. Please could you contact me at socialmedia@milwaukeetool.com? We’ll work with you to resolve any issues as quickly as possible.
Customer review from homedepot.ca
Aug 24, 2021
Junk
When these first came out they were awesome and lasted probably hundreds of holes in mainly metal studs. Since the first set, I have tried them numerous times hoping for the same quality and they have all been junk. Straight out of the package almost all strip out the set screw on the first hole attempt. They hole saw metal is very soft at the base where the set screw is located. After trying to drill a hole and setting the screw a few times there aren't any threads left and the bit spins. Ad slogan for these should be "We put profit over quality". Returned my final set to HD for a refund yesterday and will look elsewhere for my hole cutting products.
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Response from Milwaukee ToolSep 23, 2021
Hello! We are sorry to hear that this has been your experience with the Milwaukee SHOCKWAVE Thin Wall Hole Saw Kit . We would love the opportunity to investigate your frustrations further. Please email us at socialmedia@milwaukeetool.com. -Cayla with Milwaukee Tool
Aug 14, 2021
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Aug 14, 2021
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Jul 27, 2021
Excellent for electricians...
Excellent for electricians
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Verified Purchase
Jul 16, 2021
Drill bit becomes loose on first hole....
Drill bit becomes loose on first hole.
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Response from Milwaukee ToolJul 19, 2021
Hello, this is Sarah with Milwaukee Tool. Chris, thank you for taking the time to leave your review. I'm sorry to hear that your Milwaukee SHOCKWAVE Thin Wall Hole Saw Kit (3-Piece) does not quite match your expectations. We would value the opportunity to further investigate your feedback and provide you with support, so please feel free to reach out to us directly at socialmedia@milwaukeetool.com. Thank You
Verified Purchase
Jul 9, 2021
First 5 or so holes on each size worked like...
First 5 or so holes on each size worked like a charm. Then the saw started spinning. It looked like the set screw would not hold the saw part to the shaft. Gonna try the klein see if I get better luck.
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Response from Milwaukee ToolJul 12, 2021
Hello, this is Sarah with Milwaukee Tool. HomeDepotCustomer, thanks for your review. We would like the opportunity to investigate your feedback further on your Milwaukee SHOCKWAVE Thin Wall Hole Saw Kit (3-Piece). We would value hearing your input on why this product didn’t meet your expectations and how we can improve in the future. Please feel free to contact us directly at socialmedia@milwaukeetool.com so we can get this matter resolved as soon as possible for you. Thank You
Verified Purchase
Jun 27, 2021
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Verified Purchase
Jun 26, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 26, 2021
These are meant for DIYers. The bits got loose immediately...
These are meant for DIYers. The bits got loose immediately and broke after 4 uses.
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Response from Milwaukee ToolJul 1, 2021
Hello, this is Sarah with Milwaukee Tool. HomeDepotCustomer, thanks for your review. We would like the opportunity to investigate your feedback further on your Milwaukee SHOCKWAVE Thin Wall Hole Saw Kit (3-Piece). We would value hearing your input on why this product didn’t meet your expectations and how we can improve in the future. Please feel free to contact us directly at socialmedia@milwaukeetool.com so we can get this matter resolved as soon as possible for you. Thank You
Verified Purchase
Jun 24, 2021
Great value, quick, sharp and durable...
Great value, quick, sharp and durable
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Verified Purchase
Jun 19, 2021
Don't believe the impact rating
I have now bought my 2nd set within a week. After the first set stripped out the shaft during the 3rd hole being cut. I thought I may have just got a bad set, but the 2nd set was stripped out during the 1st hole cut. It seems that the area that the set screw sits in is made out of soft aluminum. This is literally my first Milwaukee product that has let me down. I'm still a huge supporter of their products, I just think this one should be revised.
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Response from Milwaukee ToolJun 24, 2021
Hello, this is Sarah with Milwaukee Tool. AJ, thank you for your review. I am sorry to hear about your frustrations with your Milwaukee SHOCKWAVE Thin Wall Hole Saw Kit (3-Piece). We'd value the opportunity to learn more about your frustrations with your Milwaukee Tool, and to provide you with support. Please feel free to contact us directly at socialmedia@milwaukeetool.com. It will be our pleasure to provide support once we have received your correspondence. Thank You
Jun 1, 2021
Very well designed and built. Worked perfectly for me.
Very well designed and built.
Worked perfectly for me.