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Customer Reviews for NewAir Water Dispenser in White

Internet #205504295

Model #WCD-200W

Customer Reviews

  • 3.2
    out of 31 reviews
  • 56% recommend this product
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Showing 1-30 of 31 reviews
Easy Plug and use. Dislike the dispensing area because there is not enough room to put anything ...
Easy Plug and use. Dislike the dispensing area because there is not enough room to put anything larger than an 8 oz. glass under the spicket. Had the cooler for 3 weeks. So far the unit works nice.
by
  • Verified Purchase
  • Recommended
Water Dispenser
Dispenser is very handy! Especially for the instant soups & etc.You can get hot water in minutes and shut it off to get it back to ambient temp in a short time.
by
  • DIY
  • Verified Purchase
  • Recommended
2 found this review helpful
FInally, a water dispenser that gets my water COLD enough
I received the NewAir WCD-200W for review on my blog & other outlets. I figured I'd share my observations here. Pros Being short I love the size. I can put a jug on the top without asking for help. Cold gets cold - hot gets hot. This is the first unit that actually gets my water ICE cold! Clean lines that fit my decor. It is a simple unit, making it blend easily. No icky plastic taste. The water comes through METAL rather than plastic. Love the safety pinch feature for the hot water. Cons A little low for my VERY tall husband
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  • DIY
  • Recommended
3 found this review helpful
THE VERY BEST WATER DISPENSER
It's our first time to buy a Water Dispenser. Believe it or not, this one is awesome, its have the features were looking for. Its so nice to get a hot water when you need it, besides the cold water. Who ever out there looking, to buy for Water Dispenser, I am very proud to recommend this product , you will not regret.
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  • Verified Purchase
  • Recommended
3 found this review helpful
TRASH
HOT WATER STOPPED DISPENSING AFTER A YEAR, A WASTE OF MONEY! AND STUPID CUSTOMER SERVICE!!! ALL THEY CAN ADVISE IS BUY A NEW ONE! NO WAY I WILL BUY ANOTHER SAME BRAND!
by
    Have used just for more than a year and the Hot water stopped dispensing. Tried calling customer ...
    Have used just for more than a year and the Hot water stopped dispensing. Tried calling customer service if I can do myself any troubleshooting, guess what was her reply, BUY A NEW ONE! Seriously? You are advising to have me buy another TRASH?! CLOSE YOUR COMPANY, YOU ARE A SHAME AS MANUFACTURER OF PRODUCTS SOLD AT HOME DEPOT! YOU DO NOT DESERVE TO HAVE FUTURE CUSTOMERS! DONT BUY ANY PRODUCT OF “NEWAIR” BRAND.
    by
      After one year, the hot water is not working anymore.
      After one year, the hot water is not working anymore.
      by
        Nice unit with two exceptions, it's too short...
        Nice unit with two exceptions, it's too short & we wish the water would flow faster.
        by
        • Verified Purchase
        works well...
        works well
        by
        • Verified Purchase
        4 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Very quiet running. Water temps are great. A liitle on the short side but well worth the compromi...
        Very quiet running. Water temps are great. A liitle on the short side but well worth the compromise.Highly .
        by
        • Verified Purchase
        • Recommended
        Disappointed
        We returned this unit due to it's extremely high pitched loud sound it emitted once plugged in. A half hour of that was enough to give anyone a headache. Once we unplugged it, the unit started to smell like burning plastic. The only good things to note are it was delivered on time and in good condition. We've owned two other units by other manufacturers over the years and they didn't have either of those issues.
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          1 found this review helpful
          So far so good. It is new and the old one lasted almost 20 years! But it works and it cools t...
          So far so good. It is new and the old one lasted almost 20 years! But it works and it cools the water quickly and efficiently.
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Water Cooler
          For some reason when I got mine set up, it started leaking, however, several of my family members got one also and they are great. Mine may have just been a fluke.
          by
          • DIY
          • Verified Purchase
          3 found this review helpful
          Childs lock didn't lock
          the dispenser is very short. I'm short but I really had to bend down to get the water. (But that is not why I returned it) I returned it because the child lock didn't work before we turned on the hot water we tried it out to see if our almost two year old could get water out of it and he did! This is the only reason I gave it 2 stars safety for us was very important otherwise the machine itself worked pretty good just didn't work out for us!
          by
            dissapointing
            The water cooler works fine. Hot is hot and the cold is pretty cold. But the compressor has the most annoying whine. It wouldn't be so bad except for it runs a lot. I'm not one to give much thought about the noise level of household appliances but this one is really loud and annoying.
            by
            • DIY
            • Verified Purchase
            1 found this review helpful
            Smell plastic and too loud
            The water dispenser came with a very strong plastic small. The water tasted bad even after a few days. When the a/c is turned on, it has a high pitch noise that annoys you. Return it after a week.
            by
              2 found this review helpful
              Top of the line water cooler
              Dispenses hot and cold water, Make a cup of hot chocolate ready to drink
              by
              • DIY
              • Verified Purchase
              • Recommended
              1 found this review helpful
              Newair water dispenser
              This dispenser started leaking from the cold water spigot after only three weeks. As this developed on a Friday and my dispenser is located in my office, I arrived to a soaked carpet on Monday morning. Apart from the refrigeration coil, this model is 100% plastic. It is very cheaply made and I would not re- purchase or recommend to another. Had the description been better at the HD website I would have spent more $ to purchase a better constructed dispenser.
              by
              • Pro
              • Verified Purchase
              1 found this review helpful
              Exactly as described on web site
              The water cooler arrived when scheduled. It was well packaged and undamaged. Everything works and the unit is well constructed for the cost. It does not feel like a commercial unit but will work well in a home or small office. The chiller works well and the heater works well and there are separate switches to control both functions.
              by
              • Pro
              • Verified Purchase
              • Recommended
              1 found this review helpful
              Not what we expected for the money
              The cooler does heat and cool, however, as it cools, it is very loud, similar to a loud refrigerator. We had to move it further from our living space because of it. It does not have a light so using it at night is not convenient. The clearance for your cup, or thermos is short, so anything out of the ordinary needs to be held with one hand and filled with the other, i.e. a camelbak water bottle doesn't fit. All in all, for the money, it wasn't what we expected and ended up returning it. The return was at a store and Home Depot was very cooperative.
              by
                1 found this review helpful
                Not good at all
                The machine makes a LOUD whistle sound. The ilghts go on and off all the time so the cold water is not even on all the time. The water tastes like cardboard.
                by
                  Good water dispenser
                  I've only had the water dispenser a few weeks, so far so good. The last one a GE unit started to leak about 3 years after we purchased it. The previous GE unit lasted 5 years before it leaked. All of the available dispensers seem to be made in China so I guess you get what you pay for. Only time will tell how long this dispenser will last before it leaks.
                  by
                  • Verified Purchase
                  • Recommended
                  Fair Purchase
                  Description neglects to tell you about the non-existence of the spike for capped bottles. So you have to rip off cap covers & flip the bottles. That's really old school. Wouldn't have bought if I saw that in the reviews. My mistake. The spacing to fill cups is fine, however, if you want to fill a 2 quart pitcher - forget it. It's limited size between faucets and grate is not very high. Loved my old unit for that reason and will hold onto it. I do like that the unit is shorter in height making it a bit easier to flip those bottles and will be getting 3 gallon rather than 5. Water heats great. In my opinion, the cold should be colder. Yes, I care.... the blue label is crooked in the picture and it's crooked on the unit.
                  by
                    • Recommended
                    1 found this review helpful
                    Love this water cooler
                    This is a great water cooler so glad I bought it.
                    by
                      • Recommended
                      not a very good product
                      I purchased this water cooler to replace an older one that was still working but not as good after maybe 20 years. The problem with this one is the hot water is not very hot & cold water is definitely not cold. And there is no way to adjust water temperatures or thermostat. I let that go for awhile until the 2 days ago when I walked into my kitchen to find a flooded floor. It was coming right out of the top where the bottle goes into the reservoir. And even after emptying the whole cooler & replacing the bottle the same thing happened. I will try another water bottle to see if is the bottle. and if it is not the bottle it's going back.
                      by
                      Response from LumaComfort ProductExpertNov 18, 2015
                      Sorry to hear you are experiencing such an issue with your water dispenser. Please give us a call so that we may offer assistance and work together to get this issue quickly resolved. You can reach us at (855) 963-9247 Monday - Friday from 7:30 AM to 4:00 PM PST
                      • Pro
                      Decent product
                      Works fine but has an annoying buzz during the cooling cycle.
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Great Water Cooler for Families
                      We've had this water cooler for a month now and my family is really enjoying it. In the storage area we keep a few packets of hot coco and water flavor enhancers for quick beverages for the kiddos or a hot day. It's a great size and perfectly fits next to our dining room table - quick access to refill our water glasses. Since we've purchased this water cooler, we've saved on our bottle water consumption by taking refillable bottles wherever we go.
                      by
                        • Recommended
                        1 found this review helpful
                        Nice Cooler for the $
                        When I got it, I had a problem leveling it because the bottom corner where the rubber foot went was bent in. I didn't want to send it back because it was too much hassle, so I removed the back and tried to put a couple of washers in there to extend it. I just ended up putting folded paper under it to level it. The hot water is hot, although it got stuck and we didn't notice it until we went back into the kitchen and there was water all over the floor. Just have to make sure its off before walking away. The cold water isn't super cold, but its cold enough. We use the 3 gallon water jugs on it and that works great. Net time, I will get one with the ones with the little push buttons on the top of the levers.
                        by
                        • DIY
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        Disappointed
                        The product was a gift . It came dented & the hot water part wasn't working.
                        by
                        • DIY
                        • Verified Purchase
                        Showing 1-30 of 31 reviews

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                        Water Dispenser in White
                        Add to Cart to See Price

                        Capacity (gal.)

                        3 gallons, 5 gallons

                        Bottleless

                        3 gallons, 5 gallons

                        Features

                        No additional features

                        Hot and Cold

                        No additional features

                        Top/Bottom Load

                        No Bottle

                        Bottom Loading

                        House Hold Size

                        Unspecified

                        8+ people