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Customer Reviews for Ortho Home Defense 10 lbs. Insect Killer for Lawns Granule

Internet #312547672

Model #0167410

Store SKU #1005161711

Customer Reviews

  • 4.5
    out of 62 reviews
  • 93% recommend this product
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Showing 1-10 of 62 reviews
by RICHARD
Didn’t notice the change...
Didn’t notice the change
by HomeDepotCustomer
Response from Ortho TeamDec 27, 2020
We are sorry that you did not get the results you expected from Ortho Home Defense Insect Killer for Lawns Granule. This product may require multiple applications as it will only kill adults and larva. It will not prevent eggs from hatching. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us and refer to your review to see what can be done. We can be reached at 877-220-3089. ortho
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Response from Ortho TeamDec 5, 2020
We are sorry you were not satisfied. We value your feedback and would like to know what we
can do better. Our products carry a satisfaction guarantee, at your convenience, please contact
us to see what we can do to help. We can be reached at 877-220-3089. ortho
After the use of ants, the effect is very good!...
After the use of ants, the effect is very good!
by Peter
My reason for ordering: Best price in the area,...
My reason for ordering: Best price in the area, available, and free shipping.
by BUGS
No more ants in the house after one application!...
No more ants in the house after one application!
by JULIE
Very good product, price is reasonable, good brand, after had...
Very good product, price is reasonable, good brand, after had been used, don't see ants on the lawns over a month. Not sure it will less how long but at least I see it still working.
by mickey
Long time user but things are different now...
I have used and loved Ortho products forever but this last purchase leaves me wondering if they have changed their formula. Sadly enough the granules have not even scared the ants and I’m not sure the grubs even know the stuff is there. Something is definitely different. Unfortunately I purchased three bags at once.
by CricketsChirping
Response from Consumer Services Jul 17, 2020
We are sorry that you are disappointed with your purchase of Ortho Home Defense Insect Killer for Lawns Granules. This product may require multiple applications as it will only kill adults and larva. It will not prevent eggs from hatching. It is not listed to control grubs. We do have a product guarantee that covers all of our products that we would be happy to extend to you. We would like to discuss this issue more with you so that we can extend to you this guarantee as well as to learn more about this issue. At your earliest convenience, please contact us and refer to your review to see what can be done. We can be reached at http://tinyurl.com/npw4xxd.
Not happy
We bought this prouduct for a flea plormblem that we have in our yard. It didnt kill the fleas at all, they are still in our yard. We are really not happy with this product.
by wolfordtany77
Response from Consumer ServiceSep 14, 2019
We are sorry to hear that you had a poor experience with Ortho Home Defense Insect Killer for Lawns Granules. This product may require multiple applications as it will only kill adults and larva. It will not prevent eggs from hatching. We want you to be aware that we do back our product with a product guarantee. Please do not hesitate to contact us if you would like to speak further about this. You can reach us at http://tinyurl.com/npw4xxd.
Dry granules don't work
I have used the Home Defense liquid spray for years and it works great indoors and outdoors. I recently moved and have 3 acres so I tried the dry Home Defense granules. I put lots of it on and around a large ant nest and it had no effect on the ants. Later my wife got bitten by the ants so I sprayed the ant hill with the liquid Home defense. 2 days later the entire colony was dead. Don't waste your money on the dry granules; use the liquid spray on everything!
by muga
Response from Consumer ServiceJun 11, 2019
We are sorry that you did not get the results you expected from Ortho Home Defense Insect Killer for Lawns Granules. This product must be watered in before it will be activated. We want you to be aware that we do back our product with a product guarantee. Please do not hesitate to contact us if you would like to speak further about this. You can reach us at http://tinyurl.com/npw4xxd.
Showing 1-10 of 62 reviews