Boards were in good condition. Delivery was great and fast. Easy to use. Very happy with product.
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Response from UFPI RepresentativeSep 21, 2023
Dear Soapes, Outdoor Essentials appreciates you taking the time to let us know about your experience and values your feedback! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Recommended
Jul 16, 2021
Rough hewn
These are unmitigated garbage. I wasn't expecting them to be perfectly finished, but I was expecting them to be immediately usable like all the pickets I have ever bought in the past. These are a mess with saw marks and not at all suitable for putting up as any kind of attractive fencing without processing. Since the project I'm doing now is a small one, I can get away with sanding them, but in a few months I'm doing a long privacy fence that will require a large amount (600 boards). I need to put them up without giving special attention to each individual picket. If they still carried them in the store, I could have seen what unrefined condition they were in and gone elsewhere. Maybe that's why you have to order them sight unseen now?
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Response from UFPI RepresentativeOct 20, 2021
We’re sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you.
6 found this review helpful
May 20, 2021
These fence boards were exactly as pictured and described; I just ordered the wrong size! My VERY...
These fence boards were exactly as pictured and described; I just ordered the wrong size! My VERY HANDYman was able to cut them down and fences were mended!
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Verified Purchase
Recommended
Jul 12, 2020
good for price
Quality is a little low ( cracks and curved edges) but overall it was about what i was expecting for the price. Gate turned out nice
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Recommended
1 found this review helpful
Aug 27, 2019
I would gave given 5 stars except 2 pickets were not cut correctly so were not usable. The rest w...
I would gave given 5 stars except 2 pickets were not cut correctly so were not usable. The rest were good and considering I bought 24 pieces having 2 clunkers wasn't bad.
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DIY
Verified Purchase
Recommended
Aug 20, 2019
Used to shadow an existing fence. Very easy to work with.
Used to shadow an existing fence. Very easy to work with.
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Verified Purchase
Recommended
Mar 28, 2024
The wood was kind of moldy
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Verified Purchase
Feb 21, 2024
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Verified Purchase
Feb 21, 2024
Just like it says, although this appears treated.
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Response from UFPI RepresentativeFeb 22, 2024
Dear John, Thank you for your positive review! Outdoor Essentials really appreciates your business. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Dec 28, 2023
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Verified Purchase
Dec 27, 2023
Product is as described.
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Response from UFPI RepresentativeDec 28, 2023
Dear James, thank you for your positive review! Outdoor Essentials really appreciates your business. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 8, 2023
We are working with it right now. It is okay. Wish it hadn't been so expensive.
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Response from UFPI RepresentativeNov 15, 2023
Dear Carol, Outdoor Essentials appreciates you taking the time to let us know about your experience and values your feedback! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Oct 26, 2023
the boards did not have the same width. All of them were off and thin on parts of each board. I sent the first order back and they put on there to make sure each board was the same width but the second order came back the same. I really needed them so I just used them.
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Response from UFPI RepresentativeOct 27, 2023
Dear Victora, we appreciate your business and value your feedback on these fence pickets. We are sorry that had this experience with these pickets. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@OutdoorEssentialProducts.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Oct 25, 2023
4 out of 12 pickett s were splitting on the ends.
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Response from UFPI RepresentativeOct 25, 2023
Dear DENNIS, we sincerely appreciate your feedback. If you would like to delve deeper into the issue and have a discussion about it, please don't hesitate to contact us at CustomerService@OutdoorEssentialProducts.com, mentioning this review. Our dedicated customer service team will be delighted to help you further.
Verified Purchase
Oct 25, 2023
Great product and actually I ordered wrong size but it worked and will order again in the spring.
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Response from UFPI RepresentativeOct 25, 2023
Dear JOHNNY, Outdoor Essentials appreciates you taking the time to let us know about your experience and values your feedback! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Aug 30, 2023
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Verified Purchase
Aug 30, 2023
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Verified Purchase
Aug 24, 2023
Worked great
Most of the boards were straight with only a couple being warped. I bought 5 packs. In general, they arrived in great shape. Am purchasing more to finish my fence.
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Response from UFPI RepresentativeAug 24, 2023
Dear PVFixIt, Outdoor Essentials appreciates your business and values your feedback. If there is anything else we can do for you, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Recommended
Jul 26, 2023
ORIGINALLY I BOUGHT 3 OR 4 BOXES FOR A FRONT GATE AND HAD TO BUY ANOTHER BOX AS 25 PER CENT WERE UNUSABLE: EITHER WARPED OR WITH SEVERE DEFECTS AND HOLES-USED THIS PRODUCT MONTHS AGO IN ANOTHER PROJECT AND QUALITY WAS BETTER
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Response from UFPI RepresentativeAug 3, 2023
Dear ANTHONY, we’re so sorry to see that you had a less than stellar experience with our pickets. If you’re open to discussing it further, please reach out to us at CustomerService@OutdoorEssentialProducts.com and reference this review. We’d welcome the chance to earn back your business.
Verified Purchase
Jul 19, 2023
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Verified Purchase
Jul 7, 2023
by
Verified Purchase
Jul 6, 2023
by
Verified Purchase
Jul 6, 2023
by
Verified Purchase
Jun 23, 2023
by
Verified Purchase
Jun 21, 2023
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Verified Purchase
Jun 14, 2023
my first two orders boards were not straight this order...
my first two orders boards were not straight this order boards were straight made it easy to put up
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Response from UFPI RepresentativeJun 15, 2023
Dear HomeDepotCustomer, Outdoor Essentials appreciates you taking the time to let us know about your experience and values your feedback! If there’s anything else we can help you with, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jun 1, 2023
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Verified Purchase
May 8, 2023
Fix the broken pickets
Repaired my vackyard fence. Had to rip the pickets down to 3 1/2 b/c 4" is the smallest width you can buy thru HD.
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Response from UFPI RepresentativeMay 9, 2023
Dear PHILIP, thank you for your terrific review! Outdoor Essentials really appreciates your business. If there is anything else we can do for you, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Recommended
May 3, 2023
The fence pickets were exactly what I needed. The...
The fence pickets were exactly what I needed. The wood was a bit less finished than I expected (rough, knots, splinters) but still perfect for filling a gap in our backyard fence.
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Response from UFPI RepresentativeMay 4, 2023
Dear MICHAEL, Outdoor Essentials appreciates your review and values your feedback. If there is anything else we can do for you, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.