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Customer Reviews for Palram Neo 2700 8 ft. 11 in. Gray/Clear Twin-wall Door Canopy Awning

Internet #207009871

Model #703855

  • Provides reliable protection from the elements
  • UV-protected panels will not yellow over time
  • Easy to install using the included kit

Customer Reviews

  • 3.9
    out of 104 reviews
  • 83% recommend this product
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Showing 1-10 of 104 reviews
I just love the awning. It replaced one my Father...
I just love the awning. It replaced one my Father put on the house 65 years ago.
by DANA
1 person found this helpful
Packaging should be better. Top of bracket pulls away from wall when sheet gets installed which r...
Packaging should be better. Top of bracket pulls away from wall when sheet gets installed which requires more caulk. I do like the ability to place brackets at different widths for ease of mounting. Would be nice if there was a seal for rear of unit to wall. Use caulk there to.
by Randy
5 people found this helpful
Awning Review
I put awning above walk in garage door. It took about an hour and did it by myself. I am about 3 stars in handiness. I used the hardware that came with the awning. My garage has vinyl siding. Everything went well. Directions say to use a 13/32 drill bit. I used 3/8 and it worked. Probably helped with a snug fit. The brackets are heavy duty plastic. If it holds up, it will be worth the $99 special buy.
by DrDeadly
2 people found this helpful
Install was super easy and it looks amazing!!
Install was super easy and it looks amazing!!
by Rick
2 people found this helpful
Use the packaging as a mounting template. Assemble it as shown. place it on the cardboard and dra...
Use the packaging as a mounting template. Assemble it as shown. place it on the cardboard and draw the template. Tape it to the wall and make your holes. I installed it into 3/8" stucco exterior walls. Looks great. Install takes only about 2-4 hours depending on the amount of detail you get into. I take pride in my work and was able to get the job done after work. There was damage to the corners! The crushed corners ironed out but they really should protect the corners better during packaging. It looks amazing and I won't hesitate to install another one in the backyard. I'm please. As with any DIY project it's what you put into it.
by Bill
8 people found this helpful
Great simple awning. We needed a low profile awning over our new back door that would work aroun...
Great simple awning. We needed a low profile awning over our new back door that would work around a hot water heater vent pipe close to the door. This awning was the perfect solution. We were able to cut an opening for the vent pipe, giving it space all around it so it does not melt the awning. We love how it turned out and it helps hide the ugly vent. Very pleased.
by HomeDepotCustomer
6 people found this helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Response from Palram Product ExpertJun 20, 2021
Hi, we regret any reason that lead you post this negative feedback rating and wish you could elaborate more on that. We are sure we could help resolve any difficulty you may have experienced with the product. Your complete satisfaction is our goal ! please give us a call at 877-627-8476 from Monday through Friday 8-4:30 MST or send us an email anytime at customer.service@palram.com. PalramApplications
by HomeDepotCustomer
Overall the quality was descent and it looks good in...
Overall the quality was descent and it looks good in the end, but the color was not Grey/Clear. The wall brackets were more of a charcoal color the roof panel itself is clear.
by HomeDepotCustomer
Thank you , all was in one Box . No...
Thank you , all was in one Box . No problem to assemble and install .
by CHARLES
Showing 1-10 of 104 reviews