Seems to leak no matter what we do. The filter works great and we are very pleased with the quality of water. However we have tried both shower heads and got new filter set ups and no matter what we do they always leak. Very frustrating to just be wasting that filtered water. Customer service replaced our first one because it was clearly cracked but every one leaks at the same spot and it's a spot that comes connected so it's not a fault in the installer just a major fault in the product.
by
Verified Purchase
Recommended
Customer review from pentair.com
Oct 13, 2020
Nice filter, Too tall.
Seem like a good filter. It's just too tall and did not fit as shown, had to install sideways.
by
Verified Purchase
Recommended
Customer review from pentair.com
Aug 31, 2015
Well Built, Good Feeling Shower
Well Built, Good Feeling Shower
I read other reviews about this reducing the waters hardness so I wanted to try this filter. I could only find that it reduces chlorine and by doing that makes your skin softer. I can't find anything that says the filter removes hardness. Its looks like it's really for reducing chlorine in the water and other contaminates like scale and small particles.
I tested the hardness to see if it did reduce it but it doesn't (see attached photo). But it does seem to remove that sulfur smell when we first turn on the shower.
This unit is very well build and has a nice water saving shower head that has a selection from 2.0 gallons per minute or 2.5 gallons per minute. The filter unit is super easy to install. The instructions say to use the included plumbers tape on the threads but it has a nice rubber gasket so I didn’t use the tape. Just get it hand tight so there are no leaks and you're good to go.
As far as how the shower feels, it's great, gives a crisp stream of water that feels like more than 2.5 gallons per minute. The shower head does not have the rubber tips on the shower head that makes cleaning hard water deposits easy. Time will tell if this clogs or not and how easy it is to clean out the hard water scale on the shower head. This filter can also be used with most other shower heads or shower wands .
Overall it’s a nice unit that gives a great shower and it's easy to install.
I noticed a difference in my skin right away. My skin feels clean and soft. This was such a great buy
by
Verified Purchase
Recommended
Customer review from pentair.com
Aug 4, 2022
Like this. Removes the Chlorine smell from my...
Like this. Removes the Chlorine smell from my shower!
by
Response from Pelican WaterAug 8, 2022
KJHD, we would like to thank you for the great review! We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. Thank you, The Pentair Customer Satisfaction Team.
Verified Purchase
Feb 18, 2022
Like how it mounts upside down.
We just remodeled our bathroom and had another brand in there before. The other brand kind of got in the way with the showerhead and hose. We found this one and likes how it mounts differently and doesn't get in the way of anything. It looks much nicer.
by
Recommended
Customer review from pentair.com
Dec 5, 2021
Disappointing shower head
My search for a shower head filter began due to exessive yellowing of my white hair. Since I am currently renting (an older home), a whole house conditioning system is out of the question. It's too early to tell if the filter will help further yellowing, but i do notice better lathering and a silkier feeling to hair and skin. My only complaint is the shower head and water flow. While stated that this filter does not restrict water flow, this has proven to be false for me. I also prefer a different stream pattern, and would enjoy this product more if i could replace the shower head with one of my own choosing.
by
Verified Purchase
Customer review from pentair.com
Dec 4, 2021
Best shower filter we’ve ever had!
My husband is impressed with the ease of installation & how easy the filter replacement will be in 6 months.
I’m thrilled that the hard water spots are now minimal, chlorine/chemical smell gone, & our skin is not dry & itchy!! Thank you for a great product!
by
Verified Purchase
Customer review from pentair.com
Nov 21, 2021
Pelican water filter
This took the chlorine smell out of the water snd makes my hair so soft
by
Verified Purchase
Recommended
Customer review from pentair.com
Nov 7, 2021
shower filter
It mounted easily and it is working good it is taking out the chemicals and we have stopped itching after we shower
by
Verified Purchase
Customer review from pentair.com
Oct 29, 2021
Quality and on time
Excellent. I was surprised to get the shower head. I only need the filter. Shipping was quick.
by
Verified Purchase
Recommended
Customer review from pentair.com
Aug 26, 2021
Working well
We bought this shower filter two weeks ago. It arrived on time and was easy to install. It seems to work well as we deal with very hard well water here and are hoping it will improve my husband's eczema problem.
by
Verified Purchase
Customer review from pentair.com
Jul 22, 2021
The shower head was just a little to small but...
The shower head was just a little to small but other than that everything is good real good. Thank You! Hugo
by
Response from Pelican WaterJul 22, 2021
Thanks for the great review Hugo! We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. The Pentair Pelican Water Customer Satisfaction Team
Verified Purchase
Jun 29, 2021
Shower filter
Works very well! Water pressure is great and my scalp and skin no longer itch!!
by
Verified Purchase
Recommended
Customer review from pentair.com
Jun 3, 2021
For years, my skin becomes itching after I take showers. Since using this product my itching is a...
For years, my skin becomes itching after I take showers. Since using this product my itching is almost gone.
by
Response from Pelican WaterJun 4, 2021
Thanks for the great review Kino! We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. The Pentair Pelican Water Customer Satisfaction Team
Verified Purchase
Recommended
May 28, 2021
Unable to use
The filter is very heavy. Unfortunately I'm unable to use this as it's too heavy. My plumber said not to.
by
Verified Purchase
Customer review from pentair.com
May 18, 2021
I am happy with the Pelican Water 3-Stage Premium Shower...
I am happy with the Pelican Water 3-Stage Premium Shower Filter with Shower Head, It removed the cholorine to allow a nicer shower. Jo
by
Response from Pelican WaterMay 19, 2021
Thanks for the great review! We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. The Pentair Pelican Water Customer Satisfaction Team
Verified Purchase
Apr 17, 2021
I've Used the Filter for Years
This is the first time I used the shower head though. I am pleasantly surprised.
The filter makes the water feel softer, if that makes sense. I my area, the winter water seems to be dosed with higher concentrations of Chlorine to the point that I get sores on my skin. These filters help get rid of that.
by
Verified Purchase
Recommended
Customer review from pentair.com
Apr 1, 2021
The filter seems to work well. I live in an...
The filter seems to work well. I live in an area that uses chloramines for lasting disinfection. My skin and especially my hair is feeling much softer.
The down side is the shower head I received was capped out at lower gallons per minute than was advertised. Since the adapter to the head is standard, I just kept my existing shower head instead.
by
Response from Pelican WaterApr 5, 2021
Thanks for the great review Jayson! We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. The Pentair Customer Satisfaction Team
Verified Purchase
Feb 23, 2021
Pelican shower filter
I like the filter, easy to install and use.Just a little expensive
by
Verified Purchase
Recommended
Customer review from pentair.com
Feb 19, 2021
Best shower
My hair looks great no need conditioner no more oil hair
by
Verified Purchase
Recommended
Customer review from pentair.com
Feb 17, 2021
Terrible product and terrible Pelican customer service. Save your time,...
Terrible product and terrible Pelican customer service. Save your time, money, and aggravation.
by
Response from Pelican WaterFeb 19, 2021
We are sorry to hear you are dissatisfied with your shower filter. Please give us a call so we can resolve any issues you may have with the product or customer service issues you may have. Please call our Technical Service Team at 877-451-2641. Thank you, The Pelican Water Customer Satisfaction Team
Verified Purchase
Dec 2, 2020
Shower Filter
I’ve used this product for years. Change filter every six months and it just clicks into place. The difference in how hair and body feels without contaminates is notable
by
Verified Purchase
Recommended
Customer review from pentair.com
Nov 25, 2020
Works fine. It reduced the amount of chlorine in the...
Works fine. It reduced the amount of chlorine in the water, which is why I bought it.
by
Response from Pelican WaterDec 8, 2020
Thank you for the great review Steve! We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. The Pelican Water Customer Satisfaction Team
Verified Purchase
Nov 19, 2020
Great filters!
I like the pelican filters, been using them for years and the fact that they are easy to install and take out alot of the chemicals is important to me. GOOD price and good quality!
by
Verified Purchase
Recommended
Customer review from pentair.com
Nov 10, 2020
Unit was larger than I expected, but not a problem. Installation was easy - just follow the instr...
Unit was larger than I expected, but not a problem. Installation was easy - just follow the instructions. Not sure about what it does for the content of the water yet, but I assume it is doing what it is supposed to do. I attached my existing hose instead of using the provided shower head.
by
Response from Pelican WaterNov 11, 2020
Thank you for the great review! We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. The Pelican Water Customer Satisfaction Team
DIY
Verified Purchase
Recommended
Nov 5, 2020
Clean feeling.
Love the shower filter, need to sell a better head!
by
Verified Purchase
Recommended
Customer review from pentair.com
Oct 8, 2020
Great fixture
They have great customer service, fast shipment. Product goes in quickly and you will notice the difference immediately in your water.
by
Verified Purchase
Recommended
Customer review from pentair.com
Oct 8, 2020
The shower head doesn’t fit well after the installation, I...
The shower head doesn’t fit well after the installation, I don’t notice much difference after a few weeks of use.
by
Response from Pelican WaterOct 8, 2020
It is highly unusual that we receive a poor review on our THD-PSF-1 Shower Filter. Our shower filters are NSF/ANSI 177 tested, are designed for the reduction of chlorine, and are guaranteed to perform. However, if you are unhappy with your filter, we do offer a 30 day return policy. Simply return the THD-PSF-1 to Home Depot for a full refund. Thank you, The Pelican Water Customer Satisfaction Team