Customer Reviews for Pfister Venturi 8 in. Widespread 2-Handle Bathroom Faucet in Brushed Gold

Hello BigDC,

We appreciate your feedback and your experience with our products is very important to us. Pfister's Limited Lifetime Warranty will cover the finish and function for as long as you own it. If you haven't already contacted our consumer service team, we'd like to hear from you to get this resolved. Please contact us at 1-800-PFAUCET (1-800-732-8238). Thank you again for sharing your feedback, we hope to hear from you soon.

Thank you,
Pfister

Hello BigDC, The Venturi Bath faucet flows at a maximum rate of 1.2 gallons per minute at 60 PSI. This should create a ribbon of water flowing from the faucet spout. If the faucet is experiencing low water pressure, we have provided a link below to the maintenance guide for this model that shows how to remove and clean the inlet adapters to remove any debris or particles that may have gotten caught up in the screens. Please refer to the 3rd page and step “Adaptor Cleaning.” If this doesn’t restore the flow, the cartridge may need to be replaced. Please call our Support Team at 1-800-732-8238 for assistance to resolve this right away. Maintenance Guide: https://pfisterstorage.blob.core.windows.net/documents/pf_uc_lf049-vn_50723_l.pdf Thank you, Pfister

Hello Blobzy91, Thank you for sharing your experience with us. You don't have to buy a whole new faucet; we'll be happy to send you the handles at no cost under your product warranty. As the original purchaser of the product, you are backed by Pfister's Limited Lifetime Warranty, which covers the finish and function to the original purchaser of the product. Please call us at 1-800-732-8238 to get this resolved as soon as possible. We hope to hear from you soon! Thanks, Pfister

Hello Radster,

We're here to help! If you haven't called us already, please do. We want to get more information about the low water flow and send you the necessary parts to correct it. Pfister's Limited Lifetime Warranty covers the finish and function to the original purchaser of the product. Please call our Support Team at 1-800-732-8238 to resolve this as soon as possible. We look forward to talking to you soon!

Thank you,
Pfister

Hello HomeDepotCustomer,

Thank you for your feedback. If you should choose a Pfister product in the future or need help selecting one that will be a good fit, please know that our Support Team is more than happy to assist you at 1-800-732-8238 with any questions or concerns you may have.

Thank you,
Pfister

Hello Trish,

Thanks for sharing your experience with us. We want to get more details on how the connection keeps falling off to help get this corrected. We can also send you replacement parts or the product replacement if needed. Please call our Support Team at 1-800-732-8238; we will be happy to help resolve this as soon as possible.

Thank you,
Pfister