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Customer Reviews for Pleasant Hearth 400 sq. ft. 25 in. Vintage Iron Panoramic Electric Stove

Internet #203480174

Model #SES-81-80

  • Patented Panoramic Design
  • Economical Way to Provide Zone Heating
  • Wood Stove Case Styling

Customer Reviews

  • 2.8
    out of 11 reviews
  • 60% recommend this product
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Showing 1-11 of 11 reviews
Great little heater.
Warmed the room nicely. Love the vintage "cast iron" look. It's quiet and i like the no heat just flame feature!! I gave it 4 stars because i think the flame part could be a TAD more realistic..
by Alwaysupdating17
    • Recommended Product
    Very disappointing
    With the heat on it's annoyingly loud, and the fan can't be turned down low enough. It's brand new and already making a clicking sound. The fire/log fabrication is very fake looking, as is the flame. I'm going to try to return it, but I've discarded the packaging so I don't think you'll take it back. But I'm going to try.
    by 730Hollywood
    Response from GHP Group Inc. SupportOct 17, 2016
    Hello,

    We are sorry to hear this. Our customer Service Team will be happy to assist you. Please call us Monday through Friday 8:30am-4:30pm CST at 877-447-4768.-GHP Group Customer Service Team ghpgroupinc
    • Verified Purchase
    1 person found this helpful
    Waste of money
    "Vintage Iron Stove?" False advertising!! At least 75% plastic with some sheet metal. "Poorly Made Junk" is a more accurate description. Arrived without the legs!! Returning it tomorrow. I had to give it at least one star to publish the review. Deserves ZERO stars.
    by ColdandDisappointed
    Response from GHP Group Inc. SupportOct 3, 2016
    Hello,

    We are sorry to hear this. Our customer service team will be happy to assist you please call us at 877-447-4768 Monday through Friday 8:30am-4:30pm CST.-GHP Group Customer Service Team ghpgroupinc
      1 person found this helpful
      A nice electric stove
      My Pleasant Hearth Panoramic Electric Stove, Vintage Iron, 25 in., arrived early and in good condition. I like the design, and the screens on the doors and sides give the flames a nice effect. The color is somewhat darker than depicted; in a room with normal lighting, it appears black, and in bright light, charcoal gray. The controls are basic: on/off (flames only) and 2 heat levels. I like that the flames can be used without heat. When the heat is on, the fan makes a low, steady noise, but it’s not too loud. The heat and flame features seem to work well, although I can’t give an opinion on the performance until I start using the heater regularly in a few months. The manual says there is an automatic shut-off in case of overheating. The body and doors are metal and the top, bottom and legs are plastic. The legs attached easily. The construction seems sturdy. Photos attached I’m happy with the purchase overall.
      by Sasha
      • DIY
      • Recommended Product
      1 person found this helpful
      Nicely crafted, charming unit is a little underwhelming as a heater
      The design and craftsmanship of the stove is excellent. I'm surprised I like it as much as I do. The metal grating behind the glass serves to defuse the visibility of the fake log and flame elements which really helps to make it more believable. The scale of the stove seems ideal for our 22' x 14' room. The doors open and close with convincing sturdiness. The heat the stove generates is disappointing. It would never serve as a single heat source for a room but is fine as a supplement. I thought not having a remote would be annoying but I just don't adjust the output enough for that to even matter. And that's one less remote to track down. More control options, like a thermostat, are certainly lacking but excusable for this minor and secondary heat source. I am happy with the purchase and would recommend it.
      by 96Triumph
      • DIY
      • Verified Purchase
      • Recommended Product
      1 person found this helpful
      looks good easy use
      I recently bought this heater to keep the garage warm in the midst of Texas winter. Have not used it yet but it is very nice design and ease of use.
      by blizer1
        • Recommended Product
        Repeat product purchase
        Purchased this product several year ago. The look of the flame was realistic and the heat it generated from its dual stage electric heater would warm our entire living room. We made a long distant move to Virginia and the heat did not work after that, so I feel that the quality of its workmanship might not be the best. However my wife enjoyed it very much so I thought to give this unit another try.
        by newtova
        • DIY
        • Verified Purchase
        1 person found this helpful
        Cute little fireplace
        Just got this today and am hoping that it helps cut down my propane bills. So far i really like it but time will tell.
        by zengirl765
        Response from Digital CommunicationsApr 21, 2021
        If there is anything that can help you improve your experience let us know at 1-847-324-5900 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support
          • Recommended Product
          great product for the price we got on clearence for 100.00
          I bought this over the winter when our power was out cause I could run it off my generator. It warmed my house better than expected. I still have it and still works great.
          by holly
            • Recommended Product
            1 person found this helpful
            This product Does Not Work.
            I bought 1. It lasted 3 days. Took it back and got another one. The 2nd lasted 1.5 Months. It is going back. Strongly recommend to not buy this Brand...Legacy.
            by Mike
            • Pro
            2 people found this helpful
            THIS PRODUCT DIDN'T WORK
            We purchased 1. It worked 1 day and quit..We called the company. Then returned it and got another stove. It worked 1 day and quit. We returned the second stove. We are very disappointed!!!
            by susan
            • DIY
            2 people found this helpful
            Showing 1-11 of 11 reviews