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ProWood Deck Railing Systems

Internet # 202674738

Model # 132380

Store SKU # 315110

Customer Reviews for ProWood 3 ft. x 6 ft. Pressure-Treated Pine Pre-Assembled Wood Deck Line Railing Kit with B2E Baluster

Questions & Answers (110)
  • Prebuilt 6 ft. railing section for decks, porches, gazebos, etc.
  • Pressure-treated wood resists insects, decay, and harsh weather
  • Preassembled railing makes DIY or pro installation fast and easy
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Customer Reviews

  • 3.9 out of 292 reviews
  • 86% recommend this product
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Showing 1-30 of 292 reviews
May 2, 2024
This customer chose to rate the product and not provide text.
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  • Verified Purchase
May 1, 2024
nicely made. It's been installed for about a week and I have had several compliments.
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Response from UFPI RepresentativeMay 3, 2024
Dear Conly4ga, ProWood appreciates your business and values your feedback. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
  • Verified Purchase
May 1, 2024
This customer chose to rate the product and not provide text.
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  • Verified Purchase
May 1, 2024
This customer chose to rate the product and not provide text.
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  • Verified Purchase
Apr 17, 2024
This customer chose to rate the product and not provide text.
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  • Verified Purchase
Apr 10, 2024
Not put together very well
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Response from UFPI RepresentativeApr 10, 2024
Hello, ProWood appreciates your business and values your feedback. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@ProWoodLumber.com, referencing this review, and one of our customer service representatives will be happy to assist you.
  • Verified Purchase
Apr 4, 2024
This customer chose to rate the product and not provide text.
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  • Verified Purchase
Apr 4, 2024
This customer chose to rate the product and not provide text.
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  • Verified Purchase
Apr 3, 2024
Exposed screws, split and warped spindles. I was able to use the rail but was not impressed. I suppose if I were able to make the selection it would have been better
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Response from UFPI RepresentativeApr 3, 2024
Dear Jim, ProWood appreciates you taking the time to let us know about your frustrating experience and we value your feedback! We do value you as a customer and can assure you that our wood handrails are normally of excellent quality. However, as wood dries, it may split, cup and warp, which are natural occurrences of wood. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@ProWoodLumber.com, referencing this review, and one of our customer service representatives will be happy to assist you.
  • Verified Purchase
Mar 27, 2024
This customer chose to rate the product and not provide text.
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  • Verified Purchase
Mar 20, 2024
This customer chose to rate the product and not provide text.
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  • Verified Purchase
Mar 20, 2024
Product was poorly assembled
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Response from UFPI RepresentativeMar 20, 2024
Dear HomeDepotCustomer, ProWood appreciates you taking the time to let us know about your frustrating experience and we value your feedback! In order to purchase an already assembled railing kit, please contact your local Pro Desk Associate. Some stores do carry pre-assembled railing kits, but the type of railing depends on your store and area. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@ProWoodLumber.com, referencing this review, and one of our customer service representatives will be happy to assist you.
  • Verified Purchase
Mar 13, 2024
Like the pre-assembled railing, just have to watch for warpage
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Response from UFPI RepresentativeMar 14, 2024
Dear Deck, ProWood appreciates you taking the time to let us know about your experience! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
  • Verified Purchase
Feb 7, 2024
This customer chose to rate the product and not provide text.
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  • Verified Purchase
Dec 6, 2023
The railings arrived true and square. Look just like the pictures.
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Response from UFPI RepresentativeDec 11, 2023
Dear Idrthrbfishing, ProWood appreciates your business and values your feedback. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
  • Verified Purchase
Nov 19, 2023
Do not have them delivered.
Okay, this is pressure treated wood that we all know tends to warp after it dries in the store. You WILL need to pick through them for the best selection. They will just grab from the top if you have delivered. It is pine so it has knots and splits and you will need to fill screw holes if you paint. They are well built and just a few dollars more than the individual parts. I would purchase again.
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Response from UFPI RepresentativeNov 22, 2023
Dear Dkakridge, ProWood appreciates you taking the time to let us know about your experience and values your feedback! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
    • Recommended
    Nov 16, 2023
    This customer chose to rate the product and not provide text.
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    • Verified Purchase
    Nov 8, 2023
    This customer chose to rate the product and not provide text.
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    • Verified Purchase
    Oct 18, 2023
    the rails were filthy and had been used...I returned them
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    Response from UFPI RepresentativeOct 20, 2023
    Dear Ken, we sincerely apologize for the experience you had with your railing kits. We highly value your business and greatly appreciate your feedback. If you would like to further discuss this matter, please don't hesitate to contact our ProWood Customer Service team at CustomerService@ProWoodLumber.com. When reaching out, please mention this review, and one of our dedicated customer service representatives will be more than happy to assist you.
    • Verified Purchase
    Oct 10, 2023
    This customer chose to rate the product and not provide text.
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    • Verified Purchase
    Sep 27, 2023
    This product made my deck expansion project much easier and time saving.
    by
    Response from UFPI RepresentativeSep 27, 2023
    Dear Djstevegunn, thank you for the excellent review! ProWood really appreciates your business, and we hope that you enjoy your project for many years to come! If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
    • Verified Purchase
    Sep 27, 2023
    This customer chose to rate the product and not provide text.
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    • Verified Purchase
    Aug 30, 2023
    Item worked perfectly for which it was purchased. Price and quality compatability good.
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    Response from UFPI RepresentativeAug 30, 2023
    Dear Jim, ProWood appreciates your business and values your feedback. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
    • Verified Purchase
    Aug 30, 2023
    In general a good piece. After l completed nailing. ballisters in place It got a lot better.Mabey next time.
    by
    Response from UFPI RepresentativeAug 31, 2023
    Dear Kevin, ProWood appreciates you taking the time to let us know about your experience and values your feedback. If there’s anything else we can help you with, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
    • Verified Purchase
    Aug 30, 2023
    This customer chose to rate the product and not provide text.
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    • Verified Purchase
    Aug 23, 2023
    This customer chose to rate the product and not provide text.
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    • Verified Purchase
    Jul 26, 2023
    They're great quality, and they make my job a whole lot easier. I buy a lot of stuff from you all, and you're always getting better great job
    by
    Response from UFPI RepresentativeJul 28, 2023
    Dear Jc, thank you so much for taking the time to leave an excellent review! ProWood really appreciates your business. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
    • Verified Purchase
    Jul 6, 2023
    Just what we needed. Constructed well.
    by
    Response from UFPI RepresentativeJul 14, 2023
    Dear HomeDepotCustomer, ProWood appreciates you taking the time to let us know about your experience and values your positive feedback! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
    • Verified Purchase
    Jun 28, 2023
    This customer chose to rate the product and not provide text.
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    • Verified Purchase
    Jun 21, 2023
    Very nice
    This rail looks so nice on our deck. It looks better in person than on the website. Good value.
    by
    Response from UFPI RepresentativeJun 21, 2023
    Dear ARTHUR, thank you so much for taking the time to leave a positive review. ProWood really appreciates your business and we're glad you like the appearance of our Handrail. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
    • Verified Purchase
    Showing 1-30 of 292 reviews