I had been using this product for over a year putting it into the comode once a month using littl...
May 16, 2018
I had been using this product for over a year putting it into the comode once a month using little or no paper. It was fine , then on an emergency event I had a group of people using the facility and it clogged the system and it was very costly, the plumber said the sewer line was full of roots. I am very unhappy with this product.
We use this three or four times a year to be sure the bugs’ are alive and well in the septic system. They seemed to be working well when we were pumped out two years ago. We’ll have the service give us an update this year. Reasonable price and easy to use.
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Response from RidX TeamJanuary 13, 2021
Hi GeneV, thank you for your honest feedback of our Rid-X Profession Septic Tank Treatment Powder. Because we want our consumers to get the best results when using our products, we cannot stress enough the importance of reading and following label directions and precautions. Usage directions are based on laboratory tests and results. When used as direct, this product should be dosed monthly and less frequent application may reduce efficacy. Please be assured we have forwarded your comments to the appropriate teams for future planning. Thank you for reaching out! Sincerely, Your Rid-X Team!