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Customer Reviews for RIDGID 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer Kit with 18V Lithium-Ion 2.0 Ah Battery and 18V Charger

Internet #317600357

Model #R09891B-AC9302

Store SKU #1006545286

  • Brad Nailer Includes: Belt Clip and 2 Non-Marring Pads
  • Includes: 2.0 Ah Lithium-Ion Battery and 18V Charger
  • Free Parts and Service for Life with Registration

Customer Reviews

  • 4
    out of 476 reviews
  • 74% recommend this product
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Showing 1-30 of 476 reviews
I have not used it yet, but it is a great alternative to my pneumatic nailer. Hopefully it will shoot clean without jams.
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  • Verified Purchase
Loading the nails was a little unclear in directions, but I figured it out. Easy to adjust force and depth, great not to have to drag an air hose around.
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  • Verified Purchase
My 3rd warranty nailer didn't last 10 nails.
Junk. I have gone through three of these nailers under warranty through home Depot. They randomly refuse to fire, and I have to pull the battery to reset it - then it fires. My latest nailer only drove ten nails since it was new, then it started binding up and the hammer wouldn't trigger. Save your money and time and don't buy this product.
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Response from RIDGIDDec 5, 2023
Hello, Ronk - It sounds like you've had a very frustrating time with your brad nailers and we're sorry to hear that! If you would, please keep an eye on your inbox for an email from us at Reviews@RIDGIDmail.com. We are eager to connect and provide you with a beneficial resolution. ridgidtti
    Frustration
    So many issues. Sometimes it doesn’t try. Sometimes it tries and nothing comes out. Once in a while it drives a nail. I get too excited knowing in my mind that it was a one off that it worked. I will pull this out of the trash can and see if I can fix it again. The Lifetime Service Agreement/Warranty seems to be a fraud also. I have tried to register enough tools only to find the website freezes or the registration is forever “in process”
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    Response from RIDGIDDec 5, 2023
    Hello, Mike - We are sorry to learn that your brad nailer isn't working properly! And we'd be happy to look into a beneficial resolution for you. Will you please be looking for an email from us at Reviews@RIDGIDmail.com? ridgidtti
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      • Verified Purchase
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      • Verified Purchase
      The gun doesn't drive the nails
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      Response from RIDGIDNov 15, 2023
      Hello, Homedepotcustomer - We're sorry to hear that you're having difficulty with your nailer! And we'd value the opportunity to connect and provide you with beneficial support. If you would, please be looking for an email from us at Reviews@RIDGIDmail.com. ridgidtti
      • Verified Purchase
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      • Verified Purchase
      Really too heavy for my wife to use. Air stapler is easier and lighter.
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      Response from RIDGIDNov 9, 2023
      Hello, Homedepotcustomer - We're sorry to hear that this nailer didn't meet your expectations! We value your opinion and strive to introduce products that our customers find innovative and affordable. Our team of developers is always creating exciting and new products as well as improving existing products through feedback such as yours. And if you want to share more, then please contact us anytime at Reviews@RIDGIDmail.com. ridgidtti
      • Verified Purchase
      Works great. Drives nails even in oak. Only peeve, you have to re-install the battery every time you add nails.
      by
      • Verified Purchase
      Works like a charm doesn’t jam as often as my nuemataic model
      by
      • Verified Purchase
      Brad nailer
      The nailer is very unpredictable. It works fine but if you stop for a minute or so it will not work till you take the battery out and put it back in then it will work for a while then back to the issue again. Very frustrating. I’m looking forward in getting a finish or forming nailer but I’ll read the reviews before I get one. If any one knows why it’s doing this let us know.
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      Response from RIDGIDOct 20, 2023
      Hello, Gilram7377 - We're so sorry to hear that you've had a frustrating experience with this nailer! And we'd like to discuss this further and see if we can do anything to help turn this experience into a better one. If you would, please reach out to us at Reviews@RIDGIDmail.com. ridgidtti
        • Recommended
        What goin on Ridgid ?
        Hey there and greetings to all , straight to the point , ridgid if your reading this you guys have to work on this product , very annoying, was installing shiplap in the ceiling and nailer kept blinking with out fireing , changed the battery multiple times and multiple times i was disappointed, didn’t come with a bag like the other Cordless ridgid nailer i have (yes ridgid im a loyal customer with quite a few of you products and i mean quite a few) . Didn’t come with the retention clip, got this one as an alternative from big berta AKA 16 ga hyperdrive Ridgid cordless nailer because it was too heavy and this one although lighter that said berta , its still a bit on the heavy side . Overall definitely not satisfied with this product and theres alot of room from for improvement .
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        Response from RIDGIDOct 19, 2023
        Hello, Bryanj - We're really sorry to hear that you've had a frustrating experience with this nailer! And we'd appreciate an opportunity to discuss this further and see if we can make this experience better. If you would, will you please be looking for an email from us at Reviews@RIDGIDmail.com? ridgidtti
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          • Verified Purchase
          Works fine…when it isn’t tripping
          I really like the value and the overall size of this brad nailer. That said, it is just not reliable! Frequently it will error out somehow and just flash the led lights when you try to engage it. The only way to fix it is to remove the battery, then replace the battery and try again. This becomes ridiculous when it happens every 5-10 nails. And as for the warrantee (the reason I bought Ridgid), well good luck; you have to take it into an authorized repair center and wait weeks. No thanks.
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          Response from RIDGIDOct 11, 2023
          Hello, Tashasman - We're sorry to hear that you're having an unsatisfactory experience with this nailer! And we'd like to connect so that we can provide you with beneficial support. If you would, will you please email us at Reviews@RIDGIDmail.com? ridgidtti
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            • Verified Purchase
            GREAT NAIL GUN
            For a battery nailer I was very impressed on just how well it works, good job Ridgid
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              • Recommended
              This battery is horrible! Lasts less than 10 minutes. It must be defective in some way
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              Response from RIDGIDSep 21, 2023
              Hello, David - We're so sorry that the run time isn't what you were hoping for! Many factors impact the run time, such as the tool being used, the amp-hour of the battery, and/or work conditions. And we would like to connect so we can learn more about your experience and provide you with support! If you would, will you please email us at Reviews@RIDGIDmail.com? ridgidtti
                I was hesitant to purchase there were some poor reviews on this item. The brad nailer worked amazing I had no issues with it at all. I used a 4 hr battery with it and it lasted longer than expected.
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                  Great Brad nailer. Have no complaints. Working wonderfully. Suggestion for those who complain about of nailer missing or not shooting nails, check the nails load, there's the one stuck inside or banded. Remove it and you will be good to go. Thanks.
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                    Excellent tool. Would recommend to anyone.
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
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                    • Verified Purchase
                    After 3 I quit
                    I was excited to try this nailer out. I’ve got a lot of the 18v Ridgid stuff. Pretty happy with most of it This nailer star out ok. Maybe 75-100 nails all good. Took it to work and was spending more time taking the battery in and out or squeezing the trigger over and over with no nail coming out than getting work done. I tried 3 of these all the same mish mash of problems. I can’t believe Ridgid hasn’t addressed these problems.
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                    Response from RIDGIDJul 28, 2023
                    Hello, Cliff - We're very sorry to hear about the frustration you've encountered with the nailers! And we'd like to speak with you to see if there's anything we can do to turn your RIDGID experience around. If you would, please be looking for an email from us at Reviews@RIDGIDmail.com. ridgidtti
                      1 found this review helpful
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                      • Verified Purchase
                      Showing 1-30 of 476 reviews

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