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Customer Reviews for RIDGID Kwik-Spin+ ¼ in. x 25 ft. Drain Cleaning Snake Auger with Autofeed Trigger for Kitchen/Bath Sinks and Tubs/Showers

Internet #303644603

Model #57038

Store SKU #264587

  • Easy to use and clean up after use
  • Saves money from not using a plumber
  • Reviewers find it more eco friendly and effective than chemicals

Customer Reviews

  • 3.2
    out of 1,495 reviews
  • 51% recommend this product
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Showing 1-30 of 1,495 reviews
I had a grease clog in basement under kitchen sink and snaked it clear. Ran hot soapy water after and clog cleared like brand new.
by
  • Verified Purchase
It works perfectly and get the job done!
by
  • Verified Purchase
Easy To Use & Works Well
Very easy to use and it works very well. Used it to clear a bathtub drain. Unscrewed and took off the overflow cap and put the snake down, followed the easy instructions and it pulled up a wad of scummy hair and soap
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    • Recommended
    This snake did not autofeed, I had to pull/push...
    This snake did not autofeed, I had to pull/push it by hand. It also says to air dry before storage to avoid rusting. I let it air dry and it was already rusted by the next morning.
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    • Verified Purchase
    2 found this review helpful
    Good for the money
    This isn't the best of the best but it gets the job done. I handled a few clogs with this and it works okay. The lock mechanism could be stronger and feeding while spinning takes two. For occasional DIY use it is great, but I wouldn't want to use this everyday.
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      • Recommended
      2 found this review helpful
      Handle separated, used twice
      Used this twice for homeowner use then picked up unit by the handle and the drum unit fell off. Sure don't make products like they used to.
      by
        Handle separated from drum
        I used this twice then while carrying by the handle it separated from the drum. The whole handle assembly is press fit onto the drum and held in place using a washer with spring tabs that lock onto the tapered drum shaft. I pushed it back together but it does not hold. I even took the handle assembly apart and flattened the spring steel washer/tabs but still slips off the drum assembly. It is still usable but thought Ridged would make something more durable.
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          7 found this review helpful
          Garbage - Do NOT buy
          Will not retract. Looked good in the store. Worked in the store. Took it home, unwound it the full 25 feet and now cable will not retract. So now I have 25 feet of cable stuck in my drain. I hate this product and now I hate this company. Will never buy a Ridgid product again.
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          Response from RIDGIDMar 16, 2020
          We apologize that you feel this way and for the inconvenience. If you would like to discuss further please contact us at RTCCUSTOMERSERVICE@EMERSON.COM or call us at 888-743-4333. Ridgid
            7 found this review helpful
            This Tool was easy to use and did the job. The hold design on the snake was very good.I would rec...
            This Tool was easy to use and did the job. The hold design on the snake was very good.I would recommend this tool to have around.
            by
            • Verified Purchase
            • Recommended
            I bought it a few days ago, used for clean kitchen sink, it worked well, I have rent one last yea...
            I bought it a few days ago, used for clean kitchen sink, it worked well, I have rent one last year to clean my same kitchen sin, so this is my second time, I have gained enough experience how to use and how to judge the quality of the drain cleaner. This one is well designed, very easy to use, also it come with life time warranty, so I chose it and it worked as my expect. I trust Rigid, don't want to be disappointed.
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              • Recommended
              Piece of junk
              Hard to press lever and turn the crank at the same time. After 5 feet, it stops with no resistance indicating blockage and came out clean. But you been cranking forever thinking it's moving when it's not! Tried to recoil and start over but 3 feet won't go back in!!!!!! Total junk product!!!
              by
              Response from Brand MarketingJan 17, 2018
              Thank you for contacting us. We're sorry your experience with your KWIK-SPIN+ wasn't what you expected from RIDGID. We work hard to make the best drain cleaning products in the market. As such, we back every product support, training and the RIDGID Full Lifetime Warranty. Please contact us as 1-800-4RIDGID, option 4, or email us at rtctechservices@emerson.com, to discuss options for getting you back up and running. Regards, RIDGID
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                • Verified Purchase
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                • Verified Purchase
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                • Verified Purchase
                Didn’t work to unclog a bathroom sink drain because it didn’t have enough power.
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                • Verified Purchase
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                • Verified Purchase
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                • Verified Purchase
                this is a good tool and ez to use, best for smaller drains.
                by
                • Verified Purchase
                Would not clear the clog, but instead was flimsy and just rotated without spinning the line
                by
                Response from RIDGIDApr 10, 2024
                Hello there! Thank you for your feedback on the Kwik-Spin+. Please know that we take these comments seriously and are passing them along to our team for review! If we can be of any further assistance, please contact Customer Service at 844-789-8665. Best regards, RIDGID Ridgid
                • Verified Purchase
                The handle broke with in 15 mins of using it. It was hard to wheel back in. Had to force feed it back in.
                by
                Response from RIDGIDMar 29, 2024
                Hi, we're sorry this didn't work as you expected it to. If you would like to speak with someone further, please call Customer Service at 844-789-8665. We are also sending your email to our product managers for further review. Ridgid
                • Verified Purchase
                by
                • Verified Purchase
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                • Verified Purchase
                Worked Grrreat!!! Recommended
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                • Verified Purchase
                It didn't work had to get a plumber to come out to fix it had it less than a week
                by
                Response from RIDGIDMar 22, 2024
                Hello,

                The Kwik Spin+ is designed to quickly clear blockages from household drain lines for tubs, sinks and showers. There are those occasions where the clog or damage is so severe that a plumber must be called out. We are sorry you are disappointed with our product and continually seek to improve our drain cleaners, so thanks for bringing this to our attention. Ridgid
                • Verified Purchase
                It was useless.. Could not fit through my kitchen sink drain.
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                Response from RIDGIDMar 29, 2024
                Hello there! Thank you for your feedback on the Kwik Spin +. In most cases you need to access the sink plumbing from the trap below the sink. If we can be of any further assistance, please contact Customer Service at 844-789-8665. Ridgid
                • Verified Purchase
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                • Verified Purchase
                Save your money. It’s total garbage and you can’t return it if it doesn’t work. Mine didn’t.
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                • Verified Purchase
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                • Verified Purchase
                Rigid drain auger
                Bought March 12, 2024 , worked great, better quality than the cheaper one. Don't buy a power auger, this one allows you to go by feel , you can't damage anything
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                  • Verified Purchase
                  Showing 1-30 of 1,495 reviews

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