Hello, Atown - We're sorry to hear about your unsatisfactory experience with this detail sander! Here are a few tips that may help. When sanding, make sure not to apply additional pressure, but let the sander and sandpaper do the work. Also, make sure not to allow sanding on one spot too long as the sander’s rapid action may remove too much material, making the surface uneven. We hope that these are helpful, but if not, please send us an email at Reviews@RYOBItools.com. We'd be happy to talk further with you and see if there's anything else we can do to turn your experience around.