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So far so good
I really like my mower so far. I purchased on 05/03/21 and have used it four times. It has plenty of power, is easy to push, and cuts well. As others have said, the battery really only lasts about 45 minutes or so, but in the heat of the summer that gives me a chance to take a break while it charges. I still have not received my complimentary rapid charger (I assume it's coming?? I'm not sure how long it's supposed to take), so I typically will stop for several hours and do something else while it charges enough to finish the yard. My only real complaint thus far is that the cushion on the handle is already torn and from so few uses (picture attached)! Apart from that I've been extremely happy with the mower.
by
    • Recommended
    5 found this review helpful
    horrible defective mower
    If I could give this a negative 100 review...in for repairs within first year 3 times. 1st blade motor would not engage, 2nd time battery fried and now the handlebar became dislodged due to the self.propelled not disengaging. The mower won't stop moving and I had to grip the handlebar so tight the handlebar came off and pulled the switch wires out. Horrible and dangerous product . Do not buy.
    by
      great mower Internet #311084824 Model #RY401120-Y Store SKU #1004520196 Store SO SKU #1004669980
      I like this mower, light weight and self propelled for a reasonable price. Good warranty. But what to do, parts a transmission for self propelled is back order until ???? Could buy another, but then when the part comes I have two mowers one yard. Maybe I could get the new second one for half, that seems fair. What do you think. Mover presedntly at the shop, lawn is presently growing.
      by
        • Recommended
        3 found this review helpful
        3 40v batteries later and they keep faulting.
        I bought two Ryobi products a 40v lawn mower and a 40v trimmer. Each product came with a 40v battery and I purchased an additional one because they just keep going bad. Well now the extra one that I purchased has gone faulty as well. Two were less than 2 yrs old and the 3rd was only 1 year old. I have video of it but this website doesn't allow video uploads only pictures. I do not recommend any Ryobi products.
        by
        Response from RYOBIOutdoorsJun 22, 2021
        Hello, Eva71 - We are very disappointed your batteries have stopped working! We surely expect better performance, as our batteries are backed by a 3-year limited warranty. If you would, will you please be looking for an email from us at reviews@ryobitools.com? We would love to work with you to have this resolved! RYOBIOutdoorTools
          24 found this review helpful
          Lasted about a year
          The pins holding the frame together come apart and are not easily put back on. The frame is flimsy and bends all too easily - I guess from too many left turns. After a year, the battery dies with 2 bars still on it.
          by
          Response from RYOBIOutdoorsJun 22, 2021
          Hello, Henry - We are very disappointed you are having trouble with your mower frame and battery! Would you please be looking for an email from us at reviews@ryobitools.com? We want to speak with you about this poor experience so we can try to provide a solution! RYOBIOutdoorTools
            14 found this review helpful
            got it today
            Look good, willtry in the weekend …………………………………………………...
            by
              • Recommended
              1 found this review helpful
              I have used this twice since purchasing it. First, let me say that customer service at Home Depot...
              I have used this twice since purchasing it. First, let me say that customer service at Home Depot in Pooler is the BEST!! Had issues with the battery but they quickly rectified the problem. This mower was easy to assemble and very simple to operate. Love the ease of shifting the speed and folding to put it away!!! Reasonably priced and Worth it!!!!
              by
              • Verified Purchase
              • Recommended
              6 found this review helpful
              Worst Mower on the Market
              This lawn mower works for 2 months and then continually stops over and over again. I believe the issue is with the safety module on the right side that requires full extension to allow the mower to run. If you push to hard to rotate the mower it just shuts off. I have a very small yard and it stops over 20 times. Do not try and extend the handle or it will break very easily. The plastic is very brittle and if you pull to hard to make sure the handle is full extended it will just pop out, see picture. I have returned the first one I bought for a replacement believing I just got a bad one and the second one did the exact same thing. This is the worst quality mower I have ever owned, just a cheap piece of plastic. Please do not buy this mower just spend a bit more money and avoid the hassle.
              by
              Response from RYOBIOutdoorsJun 7, 2021
              Hello, IM3337 - We are very disappointed to read about your unsatisfactory experience with our mower! We would appreciate the opportunity to connect with you! If you would, will you please be looking for an email from us at reviews@ryobitools.com? Let's see what we can do to turn this experience into a positive one.
              RYOBIOutdoorTools
                34 found this review helpful
                Constantly shuts down
                It’s pretty embarrassing to cut a tiny bit of grass for so long. I’ve adjusted height to more than half and it still dies after a little push. Their “brushless” motor just can’t handle grass cutting. I really like their weed wacker so I thought I would give this a try, but man..... Don’t waste your money like me.
                by
                Response from RYOBIOutdoorsJun 9, 2021
                Hello, RyanLe - We're very disappointed your mower is not performing properly! Would you please be looking for an email from us at reviews@ryobitools.com? We want to help troubleshoot and try to turn this experience around! RYOBIOutdoorTools
                  14 found this review helpful
                  I researched several brands and models of battery powered mowers. This one I chose because it ha...
                  I researched several brands and models of battery powered mowers. This one I chose because it has a one lever height adjustment with many choices for mowing height. After I fully charged the battery, I was able to mow for over an hour on the one charge. It's easy to use, and will fold up compactly and store vertically against the wall to save space. It came with the mulch plug installed, and a bag if I want to catch the clippings. The mulcher is working just fine for me. Easy to clean with just a wipe down with an old rag to clean the underneath and the outside cover. Don't use any water to clean it. I highly recommend this particular model. The higher voltage battery makes a big difference in the power and it will boost the power as it mows if it needs to power through deeper grass. There is a handy receptacle under the cover to store an extra fully charged battery so you can switch them out and keep mowing, giving you approx. 2 hours of mowing at one time. The amount of mowing time you get out of one charge will depend on how easy or difficult your mowing situation is. I can go out and run it around the yard whenever I want. No smelly gasoline to keep on hand and no oil to manage and change. This is worth every penny.
                  by
                  • DIY
                  • Recommended
                  11 found this review helpful
                  Second Mower in under 12 months
                  This is my second 40V mower in under 12 months. It won’t start again. Not reliable at all. The Ryobi rep just told me sorry and sent me on my way.
                  by
                  Response from RYOBIOutdoorsJun 9, 2021
                  Hello, Matt - We are so sorry your mower has stopped working! Would you please be looking for an email from us at reviews@ryobitools.com? We want to work with you to try and turn this experience around! RYOBIOutdoorTools
                    17 found this review helpful
                    Solved the grass problems
                    I don't have any grass on my property, just trees. However, in the back of my property is a power line that is not maintained. So, I bought this 40V 20" Ryobi mower. I am very happy w/ the effectiveness of this mower to go through the 1-2' high wild grasses. I used the mower right out of the box and ran the battery down. After charging overnight, I find I can not run the battery down after 1+ hour of mowing. I'm not trying to clear the whole area, just portions to make paths and minimize the invasive blackberry bushes. Thx Ryobi for a powerful mower. Hope I don't break it-ha!
                    by
                      • Recommended
                      6 found this review helpful
                      Pleasantly surprised with durability concerns
                      My 6.5 horsepower mower broke the other day and it rained since then so my grass is at least 6 to 10 inches tall. I was fed up with gas mowers so I bought this one. It went through what normally bogged out my 6.5 horsepower push mower and I was using the mulching option. My grass area is probably 1/8 anchor and I did it on half a charge. Quiet, easy to start. Concerns, this thing is 90% plastic I really don't know what would happen if you hit a rock or something. If you have an uneven lawn and need to push the mower a little bit more the safety latches moved a few times killing the mower. I think that part is engineered poorly and I will reach out to RYOBI. The battery takes quite a while to charge on the included charger so if you need to charge part way I would buy a better charger or additional battery. Knowing what I know now I may have gone to the next model up or the self propelled version.
                      by
                        • Recommended
                        6 found this review helpful
                        Impressed!!
                        Tried to find something to critique but had a hard time. Extremely easy to use and assemble, light, quiet, powerful enough- I had really tall grass when I used it and put it 2 settings from the lowest. Still got the job done with half the battery left. Probably wouldn’t do so well with wet grass on the same setting. Battery does take hours to charge but for my lawn size I still have plenty of leftover juice. Ignore patches in my lawn, was from giant patches of nutsedge and previous owners letting the bugs take over.
                        by
                          • Recommended
                          2 found this review helpful
                          battery doesnt last, push button start has problems
                          I bought this lawn mower last month. it has mowed my lawn twice. I have physical limitations so I cannot walk my entire yard in one go. My propery is .14 acres my back yard is about 90'x30' rectangular. I alwasy start with my back yard because if the battery dies (and its a new mower so I dont really know what to expect from battery life) then I can come back after I charge the battery and finish the front (small about 15x15)... the first time I mowed I did the entire back yard and the front on one battery charge. one week later I mowed the front and then recharged the battery and then a friend came to mow the back. He got half way through - about three loops around the outside edge -inside the fence line - and the battery was done. I charged it again and finished mowing it the next day. it is now a week later - I go out to mow the back on a full battery. the grass is one week longer than it was when it was mowed last week. I got all but the middle strip done - before the mower battery was done. so apparently I need another battery if I want to do my whole back yard - not to speak of my front yard too. but today - it wouldn't start. as I said, I have mobility issues so I start it - do two laps around then stop and go in for 15 minutes to rest and then go out and start it up and go 2 laps and then go in and rest 15 minutes... and it doesnt want to start. I can feel the button push - I know I have battery (it was full - or mostly full - or half full or 1/4 full).. but I'm standing out there pushing on the button - waiting (cuz sometimes it take a minute) and pushing and waiting and letting go and pushing and wiggling and waiting ... it took me 2 or 3 minutes to figure out where the sweet spot was to make it start.. not a great user expereince.
                          by
                          Response from RYOBIOutdoorsMay 25, 2021
                          Hello, ASL4U - We're very sorry to read about your poor experience with the mower's performance and run time! We expect better, and we want to turn this experience around! If you would, please be looking for an email from us at reviews@ryobitools.com. RYOBIOutdoorTools
                            16 found this review helpful
                            this thing is amazing!
                            I was skeptical about this at first but when i was checking out the lady told me she also owned this mower and it cut great so my hopes were high. I let my grass grow way to long it was almost a foot tall in some places. I put the mower on the tallest setting and it just chewed right theea my whole front,back, and side yar on one charge! Im extremly happy so far with mower!
                            by
                              • Recommended
                              5 found this review helpful
                              Great for our lawn
                              We recently moved and have a much larger lawn than what we used to have so of course the grass in this home has to be maintained and rather than paying someone to do so we figured we’d save some cash and cut it ourselves. This lawnmower is super easy to use and the battery lasts throughout each cut. It glides effortlessly and evenly. My son is now adding this chore to his list and he very much enjoyed doing so because it isn’t to bulky or heavy to move. I personally like how compact it is since I hate having bulky things in our garage(hoarders paradise) I can see this lasting us a long time!
                              by
                                • Recommended
                                1 found this review helpful
                                This is the best thing ever inventad. Battery power. No...
                                This is the best thing ever inventad. Battery power. No noise . Cut my grass at 8am with out Walking up my neighboors lol . Easy to use. Easy to move very light n easy to clean. Love it
                                by
                                • Verified Purchase
                                Let me say I don’t normally write reviews , but decided to since this was my first electric mower...
                                Let me say I don’t normally write reviews , but decided to since this was my first electric mower. So I was first a little skeptical about purchasing an electric mower. Especially the cost but, after researching other brands and availability. So I went with Ryobi. Since I’ve had other products from them in the past and was satisfied with the performance. And after using this for my first electric mower it (really does a great job even in tall grass as I my yard is over 12’’ . The only reason why I choose to get a mower is because my (2) gas powered mowers, would not start after 2 days trying and no results. And my lawn care guy didn’t show for 3 days.Needless to say I was so glad I choose this, and ordered 40volt electric weed eater the following week. After my gas powered weed eater kept coming apart from the motor causing it to not cut anything. Best choice for the money no problem except my yard is quite large and I need another battery. I have been stopping and recharging it, not mentally ready to purchase a hundred dollar battery. Now I’m waiting on the fast charger from the rebate offer. I would definitely recommend this to anyone, powerful and easy to use cuts and sounds like a gas powered mower with headlights.
                                by
                                • Verified Purchase
                                • Recommended
                                8 found this review helpful
                                It is a nice mower. I do like not worrying about running over a chord, and it does mow very good....
                                It is a nice mower. I do like not worrying about running over a chord, and it does mow very good. I am handicapped so I think next time I would definitely upgrade to the self-propelled because for me this one was hard to push and it was longer than my last one so hard to turn.
                                by
                                • Verified Purchase
                                • Recommended
                                2 found this review helpful
                                Lite and powerful
                                I needed to replace my 30 year old gas mower. I have a bank that is too steep to cut with the riding mower. I need two or three passes 300 feet long and around flower beds in the yard. After fully charging the battery I was ready to test this mower. The grass was 8-12 inches tall due to alot of bad weather. I tried both with and without self-propellation turned on. It was easy to push being much liter than the old gas mower with porpellation off and with propellation it made the work easy with the adjustable walking speed control
                                by
                                  • Recommended
                                  7 found this review helpful
                                  Pleasantly surprised
                                  I was a little skeptical when I bought this mower but decided to give it a try because I was fed up with yanking a cord for what seemed like forever and still not getting the old gas mower started. The first time I used it I set it on 3 because I didn't trust it to cut the grass low but soon realized it could handle the lowest setting easily. My lot is just under 1/4 acre and I did have to recharge the battery on the first cut of thick grass after an hour of non-stop use but only charged it for a few minutes to give it enough power to finish a small strip in less than 5 minutes ( my gas mower would have run out of gas in an hour of continuous mowing and need to cool down a few minutes before refueling so this was an even swap)... have mowed twice since then with one charge each time: finishing in 40-45 minutes with one of the four indicator lights still lit on the battery. I really like how it automatically speeds up in thicker grass and is very lightweight making it easy to handle. Also, since I no longer have a storage building outside it is a breeze to simply wipe down and fold up for inside storage away from the elements. My only concern about this mower now is how durable it will be but as as of now I am sold on it and unless it suddenly falls apart I will be done with pulling cords and pouring gas!
                                  by
                                    • Recommended
                                    9 found this review helpful
                                    Dead easy setup. No struggling with gas and exhaust. Easy to adjust height and its pretty quiet!
                                    This mower is fun to use! You can get it up and running very quickly. Adjusting height is insanely easy too - its just one lever. Its really powerful but still quieter than a gas mower. The self-propelled feature really makes it a breeze to use. We have many other Ryobi tools and love how the batteries work on other tools as well.
                                    by
                                      • Recommended
                                      4 found this review helpful
                                      go with gas instead
                                      I am not impressed with it. it struggles to cut and even with two batteries I can't finish my lawn. I have two batteries and it's been 9 months and both the batteries don't last as long as they used to. I give it a 2 star and I'm being generous
                                      by
                                      Response from RYOBIOutdoorsMay 3, 2021
                                      Hello, Alvino - We are disappointed to hear you are not satisfied with your mower! We would love to hear more about the run time you are receiving so we can try to offer a solution! If you would, please be looking for an email from us at reviews@ryobitools.com. Let's see if we can move this experience towards a more positive one! RYOBIOutdoorTools
                                        8 found this review helpful
                                        Awesome mower!
                                        Dont listen to these bad reviews. I had my mind set on this mower and im so glad i bought it! It was same price or cheaper than a competing gas mower, and came with everything you need. I havent mowed my grass all season yet until today, in mid april, and i had some spots that were at least 8-10” in length. This mower cut through those patches like nothing, it has some sort of power adjustment when it detects thicker areas i believe cause you can hear it adjust and then go back when at normal level. I have a 10,000 sq ft lot and i got the whole thing done with 2 bars left to spare on the battery as well. And that was with it being the first mow of the season and very thick. The only thing i would reccomend, is sharpening the blade before you cut. I took a look underneath after the mow to see if grass stuck (it didnt) and i noticed the blade wasnt as sharp as could be. Otherwise mower is 10/10
                                        by
                                          • Recommended
                                          16 found this review helpful
                                          Lawn bag tearing after one use?!
                                          After one use I already have a hole in the bottom of the bag. Am I missing something RYOBI? It doesn't make sense that the bag would be dragging on the ground like that. Is this user error? I thought for sure that there would be a way to attach this to the back to keep it from dragging on the ground. It became extra frustrating any time I backed up and the bag would pop off.
                                          by
                                            • Recommended
                                            32 found this review helpful
                                            Quality control is poor. A wheel was never assembled correctly and came off in 2 minutes of use
                                            This product is too expensive to come from the factory without it being assembled correctly! One of the rear wheel assemblies was never bolted to the axle and literally came off within 2 minutes of use and the deck/blade, etc, could have slammed into land. Even before that occurred, I felt the product was overpriced for what it was when compared to a more rugged stamped product with metal drivetrain components. The blade is steel but the plastic coupling underneath doesn't appear to be rugged enough to handle years of use, but I could be wrong. It's going to be a pain to pack back up but I'll take it as an omen.
                                            by
                                            Response from RYOBIOutdoorsApr 23, 2021
                                            Hello, JTL - We are very disappointed your mower wheels arrived assembled incorrectly! And we would love to work with you to provide a resolution! If you would, please be looking for an email from us at reviews@ryobitools.com. RYOBIOutdoorTools
                                              23 found this review helpful
                                              Pretty good!
                                              Short review - It’s a good value and I recommend this mower. Long review- I had bought a different brand of battery powered mower before this one. It was white and blue. It had a bad battery so it got returned and I decided to spend a little more money on the comparable Ryobi mower. The Ryobi was a littler heavier which to me meant there was more metal which I think is a good thing but still very light compared to a traditional gas mower. Also it’s light enough that I don’t think it’s worth the extra money for a self propelled mower unless you have a bad back or an inclined yard. I got it home and immediately plugged in the battery to start charging since I was wanting to mow that day. It’s very easy to assemble, the hardest part is putting the grass catcher on the metal frame and it only took a couple minutes for that. I checked on the battery and it had 2 out of 4 bars lit up. I waited an hour and it never got to the third bar but I was running out of time. I would at least try to get my front yard done. But when thinking about it I would only invest in a rapid charger if you have a large yard or another power tool that you want to use the same battery with. I was able to mow my whole front and backyard and still had the same two bars. The power was good and goes up when it’s going through thicker/taller grass and back down when it’s not needed. It may not be as powerful as some gas powered mowers but I don’t think it will have a problem with the average yard. It’s very quiet for a mower. Sounds like a loud fan. The grass catcher worked well and is easy to take on and off. The one thing I don’t like is that the cutting levels are too high. I have it on the lowest and while it’s where I would normally like it, I know some people like to cut lower. I like that it folds to store upright and I LOVE that I don’t have to worry about gas or oil anymore. No it’s not the best mower out there but I think for the average person/yard it’s great!
                                              by
                                              • DIY
                                              8 found this review helpful
                                              Our First Electric Mower
                                              We are an elderly couple needing to buy a new mower. We tried 2 years of lawn service (no help to us - didn't show up, burnt lawn, etc.) When looking to buy - ease of us was most important to us. The thought of no more trekking to get gas, oil - no more "winterizing" the mower in the fall made us look into an electric mower. We are GLAD we did. This mower has serious rear wheel self-propel. A small learning curve when turning the mower to go down another row. Took a few rows, but hubby and I got the hang of it quickly. Saves our back not having to push so hard. You can see pics below on the job it does cutting the lawn for the first time this season. All in all - decent ! As for Battery charge - you can see the size of our front lawn - we had 2 bars left after cutting front, sidewalk area, and both sides. Our back yard is quite a bit bigger and we are thinking it may take 2 charges to mow it. For us - not a deal breaker, half one day/half the next better for us. For a younger person ? Maybe 2 batteries ? We have decided this is a wonderful mower, easy to use, easy to clean, easy to store.
                                              by
                                                • Recommended
                                                19 found this review helpful
                                                This is my second Ryobi self-propelled lawnmower although Ryobi is a very very good product and t...
                                                This is my second Ryobi self-propelled lawnmower although Ryobi is a very very good product and there was no problems with the first one this one does not like to start and I’m gonna have to return it back to the store and exchange it for another one other than that I have never had any problems with Ryobi products I think they are excellent
                                                by
                                                  • Recommended
                                                  Showing 1-30 of 10,603 reviews