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Customer Reviews for RYOBI (2) 2,300-Watt Recoil Start Bluetooth Gasoline Powered Digital Inverter Generator w/CO Shutdown Sensor and Parallel Kit

Internet #310979345

Model #RYi2322CMB2

  • Includes (2) Inverter Generators and (1) Parallel Kit
  • Revolutionary Bluetooth Capability to Monitor Generator on Phone
  • LCD Screen Displays Real-Time Fuel, Load, and Runtime Data

Customer Reviews

  • 3.9
    out of 363 reviews
  • 65% recommend this product
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Showing 1-30 of 363 reviews
It's very user friendly. It's easy to start, and is...
It's very user friendly. It's easy to start, and is quiet. But the best part is the electronic digital display, which tells you how much running time you have, and if you are exceeding your wattage limit.
by
  • Verified Purchase
Horrible customer support Update
Purchased last year in Aug. to use during weekend projects. Worked great for the first 3 months and slowly it became harder to start. Now it will start for a moment then shuts down. after reading many reviews it appears that the carbs idle needle gets clogged easy. Took appart carb but was unable to clean the needle with standard carb cleaning tools since it was so small. Liked the generator at first...now i'll call to see what roybi will do. Have a Craftman pressure washer 8 years old...have never had to take carb apart, a little hard to start, but runs like a champ once started. Hope i can get it fixed. Had put in a ticket via e-mail and they gave me a incident number, that was the 23 may 2020. No responce, i've tried calling and i get due to the high call volume....call back later If you have issue with this product...good luck. Don't expect to get help...it ain't coming. Mark US Army Richmond Hill Ga.
by
Response from RYOBIOutdoorsJun 27, 2020
Hello, Mark - We are very sorry that your generator has become hard to start and not shutting down! This isn't the experience we want for you and we'd like to turn this around. If you would, will you please email us at reviews@ryobitools.com? RYOBIOutdoorTools
    1 found this review helpful
    facil manejo y mantenimiento...
    facil manejo y mantenimiento
    by
    • Verified Purchase
    Good product at great price!...
    Good product at great price!
    by
    • Verified Purchase
    Started right up, I ran a refrigerator a deep freezer...
    Started right up, I ran a refrigerator a deep freezer a fan and charged a phone all at once.
    by
    • Verified Purchase
    Disappointed
    Bought this last night and was so excited to set this up and try the Bluetooth and test this thing out. Last one at my Home Depot store so I cannot exchange this for another because I have one with the sputtering engine. So bad it does within 5 seconds and won’t try to start again for a few cranks. So now I have to try and fix this myself? Do I void the warranty by taking apart the carburetor? This really should have worked out of the box. Once this is working I will update this review because I would like to be one of the happy ones with a positive review on this item.
    by
    Response from RYOBIOutdoorsJun 16, 2020
    Hello, KevinW - We are very sorry that your generator isn't working correctly! That is not the experience we want for you at all. If you would, please reach out to us at reviews@ryobitools.com. We want to learn more, so we can try and move this experience in a positive direction. RYOBIOutdoorTools
      2 found this review helpful
      Bought two both did not work!!! Bad product!!!!...
      Bought two both did not work!!! Bad product!!!!
      by
      Response from RYOBIOutdoorsJun 13, 2020
      Hello, 1130 - We are very disappointed that both generators are not working! If you would, will you please email us at reviews@ryobitools.com? We are eager to hear more, so we can try and move this experience in a better direction. RYOBIOutdoorTools
      • Verified Purchase
      1 found this review helpful
      First time using the generator it started sputtering. Would have been amazing other the that.
      First time using the generator it started sputtering. Would have been amazing other the that.
      by
      • Verified Purchase
      I now have 2 of these and linked together power the a/c and microwave in my trailer.
      I now have 2 of these and linked together power the a/c and microwave in my trailer.
      by
      • Verified Purchase
      • Recommended
      Runs great at first...
      Purchased last year in Aug. to use during weekend projects. Worked great for the first 3 months and slowly it became harder to start. Now it will start for a moment then shuts down. after reading many reviews it appears that the carbs idle needle gets clogged easy. Took appart carb but was unable to clean the needle with standard carb cleaning tools since it was so small. Liked the generator at first...now i'll call to see what roybi will do. Have a Craftman pressure washer 8 years old...have never had to take carb apart, a little hard to start, but runs like a champ once started. Hope i can get it fixed.
      by
      Response from RYOBIOutdoorsMay 27, 2020
      Hello, Mark - We're sorry to hear that your generator isn't running properly! If you would, will you please email us at reviews@ryobitools.com? We'd like to discuss your experience further, so we can try and provide you with a good solution. RYOBIOutdoorTools
        Defective the 2nd Time
        Followed all instructions the first time and tested fine. When I went to test it again just over a month after the first test and the generator doesn't idiot on the run model. Only will run on chock. Now I get to try to get my money back. Absolutely worthless and as other reviews state just spend the extra money on an Honda. Believe me you don't want to purchase this generator unless you want to deal with a worthless generator that you might need during an emergency.
        by
        Response from RYOBIOutdoorsApr 27, 2020
        Hello, Andy - We're so sorry that your Bluetooth 2,300 Watt Inverter Generator isn't running correctly! Please be looking for an email from us at reviews@ryobitools.com. It would be great if we could discuss this issue further, so we can try and turn this experience into a positive one! RYOBIOutdoorTools
          could not get it started and returned, smelled of old...
          could not get it started and returned, smelled of old gas even before I got it opened.
          by
          Response from RYOBIOutdoorsApr 24, 2020
          Hello, Greg - We're very sorry that you weren't able to start your Bluetooth 2,300 Watt Inverter Generator and ended up returning! That is frustrating and we apologize. We would have been happy to speak with you about the starting issues you were having, so we could have tried to resolve it. But we appreciate you sharing this feedback with us. And we hope you'll consider giving the generator another try as we believe the experience will be better. If you'd like to discuss your experience further, then please feel free to email us anytime at reviews@ryobitools.com. RYOBIOutdoorTools
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          It was easy to set up, the crankcase oil opening...
          It was easy to set up, the crankcase oil opening was accessible, and it started with the first pull. The bluetooth/app feature is also pretty cool, you can monitor the generator loads and run time remaining from a distance, and even shut it down from the app. The pull handle/wheels is nice.
          by
          • Verified Purchase
          Gasoline was pouring out the carburetor....
          Gasoline was pouring out the carburetor.
          by
          Response from RYOBIOutdoorsApr 23, 2020
          Hello, Jose - We're sorry to hear about your unsatisfactory experience with the Bluetooth 2,300 Watt Inverter Generator! If you would, will you please email us at reviews@ryobitools.com? We'd like to discuss your experience further. RYOBIOutdoorTools
          • Verified Purchase
          I was leaking gas everywhere, then after that would not start, had to send it back, I'm hoping it...
          I was leaking gas everywhere, then after that would not start, had to send it back, I'm hoping it was a fluke, but you had no more avail at store or online, had to go with competitor..... It should have been Quality Checked from Factory not sure what happend.
          by
          Response from RYOBIOutdoorsApr 23, 2020
          Hello, Todd - We're so sorry to hear about the trouble with your Bluetooth 2,300 Watt Inverter Generator and that you weren't able to get it replaced! That is disappointing to hear! But we appreciate you taking the time to share your experience with us. And if you want to share more, then please send us an email anytime at reviews@ryobitools.com. RYOBIOutdoorTools
          • Verified Purchase
          quiet, powerful, compact, efficient and started on the first pull. I like the estimated run hours...
          quiet, powerful, compact, efficient and started on the first pull. I like the estimated run hours and load indicator.
          by
          • Verified Purchase
          • Recommended
          So far so good. Filled with oil (provided with generator)...
          So far so good. Filled with oil (provided with generator) threw in some gas and fired right up. Bluetooth functionality is nice. Nice and quiet even under load. Time will tell what the value is compared to other brand everyone has been chasing.
          by
          • Verified Purchase
          The unit that was delivered would not start. I followed all instructions about adding oil and fu...
          The unit that was delivered would not start. I followed all instructions about adding oil and fuel but it would not fire. I returned it to my local Home Depot store and got a refund. I think I'll go back to Hondas.
          by
          Response from RYOBIOutdoorsApr 23, 2020
          Hello, Bill - We're so sorry that you weren't able to get your Bluetooth 2,300 Watt Inverter Generator to start and returned it! That is frustrating and we apologize. But thank you for taking the time to share this feedback with us! And we hope you'll consider giving the generator another try as we believe the experience will be much better. Thanks again for the review. And feel free to email us anytime at reviews@ryobitools.com, if you'd like to discuss your experience further. RYOBIOutdoorTools
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          About a month after purchasing this generator I had a...
          About a month after purchasing this generator I had a 2.5 day power outage due to a wind storm. It started easily and ran quietly the first time I needed to use it. I used it to power a refrigerator and a separate freezer as well as some phone chargers for the entire outage.
          by
          • Verified Purchase
          1 found this review helpful
          Quietest generator that I have ever ran. ...
          Quietest generator that I have ever ran.
          by
          • Verified Purchase
          Worked first try and has more then enough power for...
          Worked first try and has more then enough power for what I need.
          by
          • Verified Purchase
          The generator is quite and does the job expected. With auto idle control on, the engine will dro...
          The generator is quite and does the job expected. With auto idle control on, the engine will drop below its full RPM to a lesser RPM when not heavily loaded, but not anywhere close to an idle. The governor is real sensitive which can cause the engine speed to surge when a significant load change is applied, but will eventually stabilize. The auto idle control can be disabled which will cause it to run at a constant speed more similar to a traditional generator which can help it to better manage the starting and stopping of larger loads. Overall it is a great portable generator that operates very efficiently and quietly.
          by
          • Verified Purchase
          • Recommended
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Set up was easy and the generator works exactly how...
          Set up was easy and the generator works exactly how i need it to. I love that it can be turned off remotely or with a timer. Just wish the Bluetooth had a little further range.
          by
          • Verified Purchase
          Perfect for my work! Thanks for shipping it here so...
          Perfect for my work! Thanks for shipping it here so quickly!
          by
          • Verified Purchase
          Starts right up,good power-Just what I needed!
          Starts right up,good power-Just what I needed!
          by
          • Verified Purchase
          • Recommended
          I love it! Ran it for 2 hours and...
          I love it! Ran it for 2 hours and changed oil out with some Royal Purple and it is smooth as silk now!
          by
          • Verified Purchase
          The optional bluetooth controls on the app made this unit...
          The optional bluetooth controls on the app made this unit really useful.
          by
          • Verified Purchase
          Showing 1-30 of 363 reviews

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