Customer Reviews for RYOBI ONE+ 18V 13 in. Cordless Battery String Trimmer/Edger with 4.0 Ah Battery and Charger
- Powerful motor provides power to trim around medium sized yards
- Up to 72 minutes of runtime with included 18V ONE+ 4Ah battery
- Over 280 ONE+ Products. All Work With Any RYOBI ONE+ 18V Battery
Customer Reviews
Nov 20, 2023
Cheap stuff, poor design, don’t buy
Bought this a year ago. First I was using the string, but it broke off easily this spring against clovers. The button to take off the head also broke.
Switched to the blades. It took me days to finally get the string head off. Then one of the blades broke the first time I used it, so I did trimming with the one left. 2 months ago the other blade broke and the design is so bad. I can’t even get the head fully open to put in replacement. I might just throw it away if I can’t get warranty service.
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Response from RYOBINov 20, 2023
Hello, Nate - We're very sorry that you had an unsatisfactory experience with this trimmer/edger! And we’d like to connect so that we can learn more about your experience and provide you with support! If you would, will you please email us at Reviews@RYOBItools.com?
Oct 22, 2023
Frustrating Use & Poor Design
This string trimmer unfortunately is cheaply made and poorly designed. The automatic string feed is meant to be helpful but just ends up over feeding line. The overfed line on my unit ripped off the line cutter and flung it somewhere in the yard. Line seems to break quite easily as well. I’ve given this trimmer so many chances but I’m over it. If you are looking for a trimmer that will just work without having to make special accommodations, choose something else.
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Response from RYOBIOct 23, 2023
Hello, Homehandyman65 - We're so sorry to hear that you've had a frustrating experience with this trimmer! And we'd be grateful for a chance to hear more, so we can try and turn this around. If you would, will you please email us at Reviews@RYOBItools.com?
Sep 26, 2023
Do not buy, completely melted
I bought this about 3 months ago and the motor got so hot it melted the entire head and now unusable. Not only is useless, that is also a huge fire hazard. Do not buy
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Response from RyobiSep 27, 2023
Hello, HomeDepotCustomer - Please email us at Reviews@RYOBItools.com. We'd like to discuss your feedback further.
Customer review from ryobitools.comSep 11, 2023
Guard attachments
Bought one three months ago and it went together easily. i was concerned about the guard attachments because they were three screws going into a plastic at the base of the trimmer motor. Sure enough two of the three snapped off and now I cannot reattach the guard. Very poor quality considering I have purchased other Ryobi products this one was clearly the worst.
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Response from RYOBISep 14, 2023
Hello, T87068 - We're sorry to hear that you're having difficulty reattaching the guard to your trimmer! And we'd be happy to provide you with some support. Would you please send us an email at Reviews@RYOBItools.com?
Aug 12, 2023
edger blade
The edger blade connection broke on the first use. Hopefully theres a replacement for the pin. Otherwise smooth operation and battery lasted way longer than my old one.
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Aug 7, 2023
Not Great
Auto feed feeds twin constantly until you end up with a rats nest. It work okay if you can find a way to tie a knot in the spool, other than that it’s unusable
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Response from RYOBIAug 10, 2023
Hello, Bojackles - We're sorry to see that you're having some trouble with the auto-feed on your trimmer! Auto-feed string trimmers are designed to release about a ¼ in. of the line every time the trimmer's trigger is released. And if a user squeezes and releases the trigger continuously, then more and more line will advance, which can lead to wasted line or tangles. So we encourage you to be mindful of this and avoid repeatedly squeezing and releasing the trigger. Would you mind sending us an email at Reviews@RYOBItools.com? We'd be happy to provide some assistance!
Aug 6, 2023
I fully trust this product. Works so fast.
[This review was collected as part of a promotion.] I bought this trimmer a few weeks ago specifically to tackle an overgrown sidewalk. I was not expecting it to be as helpful as it was for it's price. It ATE UP the overgrown grass, and I finished the whole task in 20 minutes. Since then I’ve been finding excuses to use it every weekend since! I trust that I’ll have it for years, that is if I don’t upgrade before then!
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Customer review from ryobitools.comAug 4, 2023
Ryobi 18V trimmer/edger
I’ve had this tool for over 2 years now. While I don’t always love the self feeding line feature, it’s tolerable. I use this tool hard and it’s held up very well. I’ve had no broken parts as others have noted. My favorite feature is the ability to switch between weed wacker to edger.
The attached pics show heavy weeds and brush along the back of my property. I used about (3) fully charged 4aH batteries and about half a spool of blue hex shaped line (not the line that comes with the tool).
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Jul 25, 2023
Awesome tool
[This review was collected as part of a promotion.] Get little tool. Awesome that I can use same battery for all of my tools
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Customer review from ryobitools.comJul 20, 2023
Cheap Buy something different
Auto feed line make you go thru too much line. I already have used 4 spools less than 1 summer. The line cut tool has broken. Since the cutter is gone the line wraps around the spool head. The trimmer lacks power compared to gas trimmers. On my trimmer I have a really hard time going back and forth the edger feature and the weed whacker feature. I tried Ryobi. Anyone want to buy it back. NEVER again
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Response from RYOBIJul 21, 2023
Hello, Puc2008 - We are sorry to hear that the line cutoff blade has broken off of your trimmer! And we'd be happy to provide you with a satisfactory solution. Would you please send us an email at Reviews@RYOBItools.com?
Jul 14, 2023
The most aggravating Weed Eater I have ever used!!
This is the most aggravating weed eater I have ever used. The battery dies fast and the string keeps messing up. The only good thing about this is that it is cordless and you do not need gas. I went and bought a homelite ,plug in cheap weed eater and it works better than this one. I have 3 batteries I spent about $500 on Ryobi lawn products and the only thing that works good is the hedge trimmer. The string breaks or goes in every 3 ft when its used to edge. I wish I could get my money back!
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Response from RYOBIJul 17, 2023
Hello, Sharris - We're sorry to hear about the frustration you've had with your trimmer! Will you please email us at Reviews@RYOBItools.com? We would like to connect and try to turn this around!
Jul 8, 2023
Light weight and easy to use
[This review was collected as part of a promotion.] I bought this about 3 years ago and it is still working like the day I bought it, flawless every time I use it. Does the whole yard front and back edging everything on 1 charge when this one finally dies I will be buying the same one over again.
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Customer review from ryobitools.comJun 24, 2023
buyer beware
Trimmer was easy to assemble and price was reasonable that’s why i gave it the one star. I wish I would have also listened to the reviews before purchasing this product. I have had to buy multiple spool caps because they keep breaking. The plastic covering the edger at the bottom completely broke off. It’s has been one thing after another with this thing and i think i have warranty on it but to be honest i don’t want to even use this product again ☹️
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Response from RYOBIJun 27, 2023
Hello, Erica - We're sorry to read about the trouble you've had with your string trimmer! If you would, please reach out to us at Reviews@RYOBItools.com. Let's connect so we can get you back on track!
Jun 18, 2023
Awesome cutting machine
[This review was collected as part of a promotion.] I just purchased this for my dad,for Father’s Day and he just tried it out and he said it works really good.
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Customer review from ryobitools.comMay 27, 2023
Easy peasy
[This review was collected as part of a promotion.] I bought this trimmer and amazed at how simple it was to put together. Going to try it out as soon as the battery is fully charged. 5 stars, but I was hoping for two batteries..lol
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Customer review from ryobitools.comMay 25, 2023
DO NOT BUY
I was skeptical about purchasing this because of some bad reviews..I should've listened. My first time using it, it went fine and then about an hour into it after changing the blades already because plastic doesn't do well with concrete. The housing snaps and the metal piece holding in the blade breaks off so the edger is no longer usable. After signing up, registering the product, and contacting Ryobi..they inform me that even though it's a kit. They cannot offer me a replacement..
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Response from RYOBIMay 26, 2023
Hello, Contractor - We're sorry to hear about the difficulty you've had with your string trimmer! Would you mind sending us an email at Reviews@RYOBItools.com? We want to learn more about this, so we can provide you with a good solution.
May 21, 2023
Ease of Use
[This review was collected as part of a promotion.] This was a great buy and made trimming easy. This trimmer is very easy to put together and use.
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Customer review from ryobitools.comMay 20, 2023
This is a pretty solid string trimmer overall
I purchased 2 of these to replace my old Ryobi string trimmer of 4+ years (Model P2002 12").
The 18V option allows me to use the batteries & chargers I already have. The guard is shaped differently because of the new edging feature which works well, but takes some getting used to. The battery life is a little better than the old model. The charger uses a wall transformer, so it's a little unwieldy to plug in more than 1 at a time. Gravity feed string is good and bad, but overall good.
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May 8, 2023
One + Battery is not good
Overall, weed eater was working decent. Got maybe 3 uses out of it before the one + battery completely died and now I have to buy a brand new one. If you’re purchasing this product I recommend buying Home Depot’s protection plan. I declined because it comes with a 3 year factory warranty but now I have to deal with Ryobi directly instead of being able to go in a get a new one from Home Depot. Will end up buying a new one probably just to save myself time and hassle with Ryobi.
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Response from RYOBIMay 9, 2023
Hello, Caleb - We are sorry to hear that your battery is no longer working! If you would, please reach out to us at Reviews@RYOBItools.com. We'd be happy to make this right!
Apr 27, 2023
Great Product
[This review was collected as part of a promotion.] I bought this product few days ago, it work’s wonderful. I am fully satisfied with this product.
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Customer review from ryobitools.comApr 21, 2023
Not Happy with Home Depot or Ryobi
I just bought this Ryobi Trimmer 8 weeks ago at Home Depot. I used it a total of 6 times on my small front lawn and the top black shield just broke off in mid use, it didn't just break off so a new shield could be replaced,the clips on the main body that fasten to the black cover shield broke off so now the whole thing is screwed. So much for a Warranty, Ryobi wants buyers to pay all shipping back and fourth, might as well buy another brand instead like Stihl brand which I've heard Cal Fire uses
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Response from RYOBIApr 24, 2023
Hello, Ifeellikeasuckercustomer - We are very sorry to hear that the guard has broken off of your string trimmer! If you would, will you please email us at Reviews@RYOBItools.com? That's not the quality we strive for and we'd like to fix this.
Apr 12, 2023
Battery erupted; burst; caught fire
Major problem/risk: battery spontaneously erupted and caught fire. Battery was no more than 3 years old; had no visible signs of damage; was about 50% charged and was not connected to the charger. This is a major concern due to where customers typically store their power tools and batteries (e.g. garages) and unpredictability of eruption.
This could be considered bad luck or a fluke but the outcome has created serious doubt and distrust in brand.
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Response from RYOBIApr 12, 2023
Hello, Jose - Please email us at Reviews@RYOBItools.com. We'd like to discuss your feedback further.
Feb 8, 2023
Excellent Trimmer battery Trimmer!
[This review was collected as part of a promotion.] Perfect battery trimmer for my back yard. Work perfect and has good power.
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Customer review from ryobitools.comOct 26, 2022
Batteries don’t last
I bought one and after a couple of months the battery quit working. ( has some kind of Circuit board that goes bad, not worth price of new battery
So I bought another weed eater and I had the same results
Kept them a few years till I could stomach trashing them
Don’t waste you money
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Response from RYOBIOct 28, 2022
Hello, Xxrebx - We're sorry to hear that your batteries have stopped working! And we would be happy to get this resolved for you, as our batteries are backed by a 3-year limited warranty. Would you please send us an email at Reviews@RYOBItools.com?
Oct 25, 2022
1 year owned, used 7 times, broken housing
I am extremely disappointed in this product. My Ryobi motor housing assembly cracked and therefore the string keeps catching on the inside. The auto feeder just doesn't work properly or stop releasing properly. I have 2 other Ryobi weed eaters that are still going strong. I do not recommend and wish I would've bought something different.
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Response from RYOBIOct 26, 2022
Hello, Madamer - We're very sorry to read that the motor housing on your string trimmer has cracked! Would you please send us an email at Reviews@RYOBItools.com? We are happy to look into a beneficial resolution for you!
Sep 16, 2022
Guard Broke 2nd Use
The guard broke off at all 4 screw holes during its second use snd even if I could glue or put that back on, the mechanism for the plastic blades does not come off when y
I push the buttons so I can’t change those either. Waste of money. Throwing it on the trash.
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Response from RYOBISep 19, 2022
Hello, Kj67 - We're very sorry to hear about the issue you've had with the guard on your string trimmer! Would you please send us an email at Reviews@RYOBItools.com? Let's connect so we can get you back on track!
Sep 16, 2022
BUYER BEWARE!!! THIS THING SUCKS!!!
The price is great and of course it uses all our batteries, which is why we LOVE Ryobi. But WAIT this thing SUCKS!!! There is a little piece on the black cover that is supposed to cut and adjust the string length and the second time I used it it broke. The customer service was awesome and they sent me a new one, but now I used it 2 more times on VERY light stuff and it broke again. They want me to bring it in to the store and pay money for it to be fixed.... I barely use it and broken again!!!
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Response from RYOBISep 19, 2022
Hello, Timc - We're so sorry to hear about the difficulty you've had with the line cutoff blade on your string trimmer! If you would, please reach out to us at Reviews@RYOBItools.com. We are happy to look into a beneficial solution for you!
Sep 13, 2022
Head fell off first use
The thread is not a reverse thread. There was no lock nut. I don't know if mine was a major defect or if nobody else even uses the tool before reviewing. There's no way to lock the engine to put the head back on unless you tear apart the housing. Auto feed was not working but maybe that's because the head was coming loose over the moments I used to the tool. Baffling how bad this is.
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Response from RYOBISep 14, 2022
Hello, Fallacy - We're sorry to hear about the frustrating experience you've had with this string trimmer! If you would, will you please email us at Reviews@RYOBItools.com? We'd value the opportunity to speak with you so we can try to turn this around!
Sep 9, 2022
Ryobi Weed Eater attachment junk
This is the worst piece of crap ever made. Needlessly complex to change the string. The pressure advance never works. Never did. Not even when new. The attachment never locks into place. It is complete crap I finally just bent the attachment ahaft in half so I wouldn'tbe tempted to keep using the pieve of crap. Do not buy any Ryobi lawn equipment. It is all junk. .
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Response from RYOBISep 12, 2022
Hello, Jason - We're very sorry to hear about the difficult experience you've had with this string trimmer! If you would, please reach out to us at Reviews@RYOBItools.com. This isn't what we want for our customers and we'd like to try to turn this around!
Sep 4, 2022
Won’t assemble
[This review was collected as part of a promotion.] Looks like a great tool and it’s lightweight enough for me to handle. However the grass guard doesn’t sit on the motor casing. It’s IMPOSSIBLE to get the screws on… looks like a defeated piece and of design flaw. Will have to return
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Response from RyobiSep 6, 2022
Hello, Yahyah - We're sorry to read about the issue you are having with attaching the guard to your string trimmer! If you would, will you please email us at Reviews@RYOBItools.com? We are eager to connect and get this issue taken care of!
Customer review from ryobitools.comCompare Similar Items
Features | |||
|---|---|---|---|
Rechargeable | Edger Conversion Capable, Rechargeable | Attachment Capable, Precut Lines, Rechargeable | Attachment Capable, Brushless, Edger Conversion Capable, Precut Lines, Rechargeable, Zero Emissions |
Battery Voltage (V) | |||
18V | 18V | 40V | 40V |
Line Advance System | |||
Automatic | Automatic | Bump | Bump |
Shaft Type | |||
Straight Shaft | Straight Shaft | Straight Shaft | Straight Shaft |
Line Style Size | |||
.080 | .080 | .080 | .095 |
